I just deposited few hours ago to play and when i want to enjoy the site by starting a night long session this happens...BULL****!!

Seems that way.

their ****ty contact form isn't even working for me https://partypoker.com/help/

Just phone. It's by far the easiest thing to do when this happens.

what the **** did they keep running these tournys????sd;lf kjsa
;lfkasd
fs;dlfsd

this is sick suauly they cancel and refund today they just let them run through??

how is not more people pissed about this?

no idea, some players in my tournament were on 30k chips, the site comes back up an hour later and theyre sat on 90k and everyone else is short.

pretty lol i stand up for party on refunding etc etc like 20 posts earlier then they just dont cancel these tourneys, this is ridic

Basically dont take partys promos too seriously, just look at them as a looooooooongshot..

In party promos, we are Bilo..
http://www.youtube.com/watch?v=LK7Ly...eature=related

If players wont be refunded, you should start a thread about it in NVG. I and several other players who didnt play there today would like to now if thats the case, cause then it looks like we only have one good poker site left to play on.

Jesus, the online poker situation sucks these days. Phukk american government! One nation ruins it for the whole world..

I am fully onboard with any sort of petition type thing against this. I estimate I lost about 1k in equity when all was said and done.

yeah i mean its absurd, usually when they crash they cancel all tourneys and just chop up the prize pool and refund, today they definitely let the tourneys run through which i just cant fathom why.

Ive emailed them to find out whats going ( u guys should to if you haven't), will act accordingly once i get a reply.

we should go on strike or something

like, all of us just withdraw and tell party to **** off

Yeah mate, completely agree!

Absolute bull**** that they can think to resume the tourneys after many players have lost $$$$$$ in equity, not to mention the heartache it causes when playing across 4-5 sites

I've emailed them and am certainly pushing to have ALL of my buyins refunded from the time the ****ty server crash happened.

Massively tilting...

Dear Player,



Thank you for contacting Customer Service.



Please note that today experienced some technical difficulties with our servers. We sincerely apologize for the inconvenience caused.



Any funds stuck in play for live games will be released within the next 2-3 hours.



If you were playing a Sit and Go or Multi-table tournament, please log-out (close) the PartyPoker.com software and log back in to the lobby in order to attempt to continue playing the relevant Sit and Go or Multi-table tournament.



Any cancelled tournaments will be settled in accordance with our cancellation policy within 24-48 hours. For more information, please click on the link below:



http://www.partypoker.com/about_us/g...on-policy.html



We sincerely apologize for any inconvenience caused. Your patience and understanding on this matter is highly appreciated, and we hope that this situation will not diminish your satisfaction with our games.



In case you have further questions, we will be more than happy to assist you. We are available 24/7 by e-mail and phone.



Thank you for choosing us as your online gaming site.



Best regards,



Ivan C


_________


makes me feel better, they arent off the hook till i get my funds but i just cant work out why they kept the tournies running today

"Any cancelled tournaments will be settled in accordance with our cancellation policy within 24-48 hours. For more information, please click on the link below:"

The problem is, the majority of the tourneys WEREN'T cancelled I really hope they don't think players will accept this, because I certainly wont.

Let's hope they come to the right conclusion!

they acknowledged the issues in my reply so i feel like something should be done.

This is so ridiculous. No tournament was cancelled as far as I know? Not pausing the tournaments is just lazy imo - I demand refunds. I'm not paying for their mistake - and if I do it will damn sure be the last thing I pay them.

Well I can't believe I'm posting on an internet poker thread. I am feeling a tremendous sense of irony and relief. For the first time in years I was tempted to deposit with an online poker site, mainly for something to do while my partner watches the soaps on telly. Thankfully I was saved. A couple of days ago I reopened my Party Poker account that was closed three years ago. I was playing in some freerolls tonight and going quite nicely when everything went down. I can understand disconnections happening, but for them not to pause tournaments shows contempt for their customers. It's your money and because of their difficulties, you don't have the chance to compete with your own money. Not good enough. Below is the email I sent them - for what it's worth.

"Well Gawd bless you Party Poker. I was going to do the unthinkable and deposit with an online site for the first time in years, but you saved me. I closed my account with Party Poker originally because of the awful customer support and inability to deal with me changing my email address from being with aol.com to btinternet.com, Although you return emailed me to my new btinternet.com address, customer services and cashouts refused to recognise this address, even though my neteller was now btinternet.com. I gave up trying to communicate with customer services because there was no customer service.

Thankfully I was saved in time from depositing when I played in a few freerolls today and found the troubles you were having. I have looked on 2+2 and you just let the tournaments roll on when they should have been paused. This is disgraceful. You had the chance to make a good impression, with FT temporarily having as much credibility as a Rupert Murdoch in depth news report. You completely blew it. I had a decent stack of 50,000 in one of those freerolls, so it was just slightly irritating to me, being about 300th out of 1400 from a start of 10,000 when everything went down. Thankfully I had no money invested, but some were playing for real. You really need to get this sort of thing sorted out because otherwise you become a laughing stock.

As FT found out you can have a great name for a time but it can only last for so long if management are grossly incompetent. You have been in the business for a good many years. That you cannot even pause tournaments in the middle when disconnections are your own fault shows a disgraceful complete and utter disregard to your customers. Disconnections can happen. This is understood. But to not give players a chance to compete with their own money shows complete contempt and will erode any confidence about Party Poker that may have built up after the FT fiasco. You blew it. Players are already talking about withdrawing their rmoney and I don't blame them. I certainly will not be depositing."

Biggest Management Fail ever Partypoker.

I register 30K gtd. 4X timeout 1x 5min.
I reg 6k gtd speed. Have 80K Chips 275plyrs 70 left, i DC, tournament gone. Canceld.

I never play ur site again.

GG partypoker

Ahh yes, because SnGs always last long enough for me to email you guys, you to respond and me to log back in to continue. Not refunding all sngs that were running is a total fkn joke.
Tourneys should have been paused at minimum, this is a total disgrace.

Fwiw, if they dont handle this properly, im going to be a RB grinding POS on a different network.

Yes you totally right, although I didnt lose that much, its still my money and I should have the right to play with it. It was their mistake I couldnt. This is like throwing cash in the trashcan. Probably everybody with problems tried to logout and log back in. IT DIDNT WORK. Wtf is this?

These suckers at Party should fix this mistake.

How much power does 2 plus 2 have in this?

Less than it should im guessing. I would have hoped that when I email them I would get some kind of respectable answers considering im a new player on their site and rake on av. inc off days 600$/day, but they seem to treat everyone like sh*t.
Case in hand, when I enquired earlier about the FACT that day 1 of their world domination promo aloooot of people got column 3 cities and literally hardly any at all have been given out since, they said and i quote: "All kinds of things can be found on the Internet."

Do they really think I am this fkn stupid, look at all the 2p2 posts about this promo, ps.de posts, how about admitting to a fk up once?

I can overlook the stupid popup at the end of every SnG (Dont show this window again and email me the summary) or.. Show me this pop up again, but no option to Dont show me this msg again and dont spam the fk out of my mail box. I can get past (but hardly) not having a volume adjustment on the sounds so if I play loud music I have equally loud beeps. Even the fact that their software is a memory whore and badly programmed I can get past.

But ****ing over a the SnGs that were running is so trivial and short sighted, for what? Literally, I cant see the point in not refunding the buyins, is it because they are too lazy to do something about this or because they will lose 20mins of rake generated from the SnGs? Seriously? What is it?

Its not like they are not constantly fkn going down that they dont have a system in place to deal with problems like this..

I would really appreciated a rep trying to feed us some BS ITT..

i deposited first time on party, and i have this bonus of course, but points are so hard to get...i mean, i need ~118 points for first 10% and after 2k of nl4 and 1k of nl10 i have about 25...will it increase or it will be this slow all the time? (on the same limit of course)

what an absolute disgrace.

i was blinded out of 5 tournaments. i rang up the support line and spoke to man who was beyond rude and ignorant. he seemed to think that the fact that i made it to the money in one tournament (my stack was blinded off and i scraped in to the money) was enough compensation.

he also continued to refer to the disconnections as a 'mild inconvenience' and said that cancellations only occur when there are major issues, insinuating what happened was a minor connection issue.

the fact that these tournaments were allowed to play out, and not cancelled as normal, is absurd. if i'm not compensated (including equity) for this, i'll stop playing on their ****ty site.