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Old 10-08-2013, 01:38 PM   #12651
absherrj
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Re: ***OFFICIAL PartyPoker Thread***

I emailed them about hand history over a month ago. They have yet to produce anything. They keep saying that it takes time to gather the hand history. I don't think I believe them. A 30days+ should be plenty of time.
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Old 10-08-2013, 01:56 PM   #12652
centebakkie
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by jukofyork View Post
I have to give credit to Party's security department with regard to investigating these players: they've been very receptive overall and even phoned me up twice regarding their progress!

The one problem I did run into that's probably worth mentioning here, is that you now need to send security emails to info@partypoker.com and NOT to alerts@partypoker.com as I have in the past (I see the Party website makes no mention of alerts@partypoker.com now too). This might explain why some people here think they've been ignored in the past when reporting security issues.

Juk
All skins can also e-mail pay-pro security department : TS@pay-pro.com
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Old 10-08-2013, 02:22 PM   #12653
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Re: ***OFFICIAL PartyPoker Thread***

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Originally Posted by centebakkie View Post
All skins can also e-mail pay-pro security department : TS@pay-pro.com
Yeah, the email I sent to info@partypoker.com was replied to from "Credit Team, Pay-Pro" so maybe your's is a more direct route.

Juk
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Old 10-08-2013, 03:19 PM   #12654
lestro
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by absherrj View Post
I emailed them about hand history over a month ago. They have yet to produce anything. They keep saying that it takes time to gather the hand history. I don't think I believe them. A 30days+ should be plenty of time.
I got mine the same day I asked but I went on live chat
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Old 10-08-2013, 03:20 PM   #12655
MAsSIV
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Re: ***OFFICIAL PartyPoker Thread***

hey guys, does anyone know how to call admin at partypoker?
I mean if someone is blocking tables, some pokerrooms have option to type in chat ADMIN and he comes at table....pokerstars have a button Call admin...
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Old 10-08-2013, 07:01 PM   #12656
WhySoPartyous
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Re: ***OFFICIAL PartyPoker Thread***

Did party take away (or break!?) the "rematch" option for HU SnGs? srsly sick if they did, I mean cmon how are you supposed to recover your moneyz from a lucky terribad opponent who might actually WANT to play you again since he might think his luck was actually skill
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Old 10-08-2013, 09:10 PM   #12657
I888888888I
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Re: ***OFFICIAL PartyPoker Thread***

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Originally Posted by SNGplayer24 View Post
when party starts lagging hard (using like 20% of cpu) just restart it - it seems to fix the problem for me and goes back to using 1-3%.....its just funny how ****ty this software is and how we have to go through this to play on their site
+1 if you hard quit from task manager when sitting out the tables will pop back up when you restart, with lag lessened
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Old 10-09-2013, 12:22 AM   #12658
ata
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Re: ***OFFICIAL PartyPoker Thread***

Does the 4-colour deck work with the new software on Party? I have it enabled in the settings but I'm still getting the standard 2-colour deck. Any ideas?
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Old 10-09-2013, 01:09 AM   #12659
Marcos Sketch
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by absherrj View Post
I emailed them about hand history over a month ago. They have yet to produce anything. They keep saying that it takes time to gather the hand history. I don't think I believe them. A 30days+ should be plenty of time.
I have been trying to receive account audits for almost a year now, more than 50 emails were exchanged, and they keep sending me hand histories (lol) or broken audit files (with gaps of entire months blanked out).

It's amazing how incompetent their support can be.
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Old 10-09-2013, 02:30 AM   #12660
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by absherrj View Post
I emailed them about hand history over a month ago. They have yet to produce anything. They keep saying that it takes time to gather the hand history. I don't think I believe them. A 30days+ should be plenty of time.
>6 months here. The last time I reminded them about my request I was told that their HH extractor tool was broken. So lol, I'd probably be able to do the job in a matter of minutes with a basic script.
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Old 10-09-2013, 02:38 PM   #12661
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Re: ***OFFICIAL PartyPoker Thread***

partypoker is learning?

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Old 10-09-2013, 03:39 PM   #12662
Nash_equilibria
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Re: ***OFFICIAL PartyPoker Thread***

I asked VIP Palladium Support YEARS ago that the technical/software department should be informing other departments and customers about any upcoming downtime, but it took a new Head of Poker from PokerStars to finally make it so. Hopefully, Captain Canuck will continue to force the technical department to fix its many other long outstanding problems, such as disconnecting servers, horribly written laggy software, non-existent beta testing, insufficient quality assurance, etc.
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partypoker is learning?
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Old 10-09-2013, 03:45 PM   #12663
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by Nash_equilibria View Post
I asked VIP Palladium Support YEARS ago that the technical/software department should be informing other departments and customers about any upcoming downtime, but it took a new Head of Poker from PokerStars to finally make it so. Hopefully, Captain Canuck will continue to force the technical department to fix everything
FYP
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Old 10-09-2013, 04:29 PM   #12664
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by Lessu View Post
partypoker is learning?

They also seem to be picking better days of the week to do updates on (ie: Wednesday/Thursday instead of Friday, etc).

Juk
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Old 10-09-2013, 04:34 PM   #12665
Lessu
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Re: ***OFFICIAL PartyPoker Thread***

haven't they always used tuesday-thursday for updates?
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Old 10-09-2013, 04:37 PM   #12666
framboise
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Re: ***OFFICIAL PartyPoker Thread***

Hello

I have made a withdrawal at PartyPoker using Bank Transfer

When i check my withdrawal transaction details in my party poker account, i see a number was added to my bank account number. The party poker system added a number after the third number of my bank account number.

Is that normal?

I'm sceptical about this even though Party Poker support told me that the system is designed to show the number this way.
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Old 10-09-2013, 05:37 PM   #12667
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by Lessu View Post
haven't they always used tuesday-thursday for updates?
There's been a couple on a Friday that have been really buggy (I only remember because I was pissed at the time from missing out on Friday night fish, etc).

Juk
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Old 10-09-2013, 06:48 PM   #12668
gwai lo
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Re: ***OFFICIAL PartyPoker Thread***

hey guys, xpost from the party regs thread in MSNL.

best way to spend 40k party points? I see the bonus for 40k pts 25% RB, but is it worth it to have to obtain 30k PP to clear? Better to do multiple 10k pt bonuses? What will be easiest to clear?

I don't need the points converted to $ right away. I don't plan on being on party forever though. there seems to be no end game if you opt for bonuses.

10k pt = 6k points to clear.
40k = 30k points to clear.

thoughts would be greatly appreciated.
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Old 10-09-2013, 07:30 PM   #12669
thnksfrplyin
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Re: ***OFFICIAL PartyPoker Thread***

wow, I just had all my SNGs sit me out on every single hand, I would click the button to sit back in, and it would still sit me out and fold every hand. I was playing on about 11 tables and this happened to 7 of them, so clearly my internet connection is not the problem. has this happened to anyone else? I'm trying to talk to rep, I better get a refund for these

Last edited by thnksfrplyin; 10-09-2013 at 07:37 PM.
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Old 10-09-2013, 07:35 PM   #12670
JohnCleese
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by gwai lo View Post
hey guys, xpost from the party regs thread in MSNL.

best way to spend 40k party points? I see the bonus for 40k pts 25% RB, but is it worth it to have to obtain 30k PP to clear? Better to do multiple 10k pt bonuses? What will be easiest to clear?

I don't need the points converted to $ right away. I don't plan on being on party forever though. there seems to be no end game if you opt for bonuses.

10k pt = 6k points to clear.
40k = 30k points to clear.

thoughts would be greatly appreciated.
So get the 30k points bonus?
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Old 10-09-2013, 10:08 PM   #12671
gwai lo
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by JohnCleese View Post
So get the 30k points bonus?
any idea how many hands clearing 30k points is? eventually i want to get off party and move my volume to stars...
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Old 10-09-2013, 10:33 PM   #12672
xave
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Re: ***OFFICIAL PartyPoker Thread***

depends on your limit obv.
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Old 10-10-2013, 01:05 AM   #12673
YouSureSir
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by gwai lo View Post
any idea how many hands clearing 30k points is? eventually i want to get off party and move my volume to stars...
I really don't get all your questions about this? Are you really a reg and don't know how many hands you play and how much rake you pay? Well take the rake you pay per 10k hands or so and double it and that is how many points you get for 10k hands.
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Old 10-10-2013, 01:51 AM   #12674
GiveMeLife
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Re: ***OFFICIAL PartyPoker Thread***

Wow... Party/bwin down for maintenance since about 10pm EST .. Almost 4 hours now. Can't even log onto the Bwin website.
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Old 10-10-2013, 05:01 AM   #12675
Wyland
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Re: ***OFFICIAL PartyPoker Thread***

are anyone else's note colors not saving?
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