Emailed party support and the said it was referred higher or w/e but anyone here know if party points are awarded for the hand and/or table if your internet crashes? I know they are only awarded at the end of a session but according to HEM over like 12k hands of mostly 200/400nl 6m/FR I have about 600 fewer points than I should.

Also idk if this is the right thread to post it in but their support is a ****ing joke. I've played almost exclusively FTP for the last year or so and wanted to try party. I play mostly 2/4 - 5/10 there so wanted to try the same stakes on party. I can only deposit like 1k at a time until I'm verified. I email them with documents they say cool you're verified of course don't raise limits. I email them again saying hi can you raise my limits? Oh we need to see your driver's license. I send them that they're like cool you're verified. Still no limit increase. Then I call them and ask if I can raise my limits lady at the other end acts like she's had a ****ing revelation when she realizes that I have like 2k in my account and informs me that I can still play with what's in my account and why do I need any more? Didn't think she was intelligent enough to understand that if I want to play multiple tables of 2/4 - 5/10 I'd like 10-15k in my account so I just very politely said "I would like to play higher limits than the current amount of money in my account allows. Can I please increase my deposit limit?" She's like no sorry maybe if you email us a picture of your debit card it will work but can't promise anything.

Like seriously? It wasn't a huuuge deal to me since I ended up getting a transfer from someone on 2p2 but seriously what if I was a huge fish? I'm begging to put money on your site and pay lots of rake and you're making it as hard as possible for me to do that. Support has just been completely unprofessional in my every dealing with them and is really making me consider packing up and leaving your site and going back to FTP despite the sick rb I'll be getting if I can ever get enough on to multi-table midstakes and get palladium elite. Like I'm not so sure these are the people I want to trust my money with.

^Really all sites other than pokerstars have bad and shady support that's very hit and miss imo, sounds like you just randomly had a problem with one awful employee. For all the problems you haven't had at FTP, there are people that have had them there, but not at party.

When the client crashes they always cancel the hand and ship you the money back, so there shouldn't be any rake or points in that case, and the hand history shouldn't exist/import into HEM, not sure where the discrepancy could come from. Never saw any definite info about this in their FAQs

I wouldn't dismiss this so quickly. Based Zach's and Dutchin's numbers (another friend of ours) it definitely looks like with local disconnections that points aren't awarded - at all.

Also the fact that Hold'em Manager won't pick hands from disconnections up actually supports points not being recorded correctly as opposed to correctly - ducy?

It's not one support person. I also forgot to mention before I came to Australia I'm a US citizen so I emailed them to see if I could play there when I came they said "the answer is in the FAQ linked here". I email them back asking them where it is and that it clearly is not and they don't really understand the question I'm asking them. They respond with the exact same form email I told them did not answer my original question, telling me the answer to my question is in the FAQ and linking it.

I have emailed their support about 5 times now (although a few were actually pay-pro not party) and I have had 0 satisfactory responses. A few years ago FTP support was terrible but in the interactions I've had in the last year I've always gotten an answer to my question at least after one follow up explaining that the form email they sent me did not actually answer the question. But when party sends a form email in response to an email telling them that the same form email didn't answer my question...

Also just because other sites have problems doesn't mean party can't improve on it and it doesn't mean that the fish on the site don't notice this kind of thing. Every time this kind of thing happens there are fish that decide not to play on the site. Like I said I'm not concerned so much for me putting money on it's more if a fish wants to put money on they just put every single roadblock and are super vague about how to get money online. Do you want fish to be able to put money on the site or not?

And in response to the other thing about points I'm talking about my connection dying. Nothing wrong with the party client I'm just saying like you know how points aren't awarded until you close the table? So a few sessions I've been 12-tabling or w/e and my connection dies. I close party when I'm not connected to the server and I'm wondering if it just didn't credit the points because I never officially closed the table out. Obviously I don't know 100% if that's the case but I've emailed them about it and that is my theory. There has to be a problem somewhere though since I've paid them an extra $300 in rake than the points I've gotten...

pretty sure you are getting the points

if you play jackpot tables hem includes that rake in its calculations but you dont get any points for those. most likely this is the issue

I mean I'm 100% not getting enough points unless I've really paid an extra $300 in rake at bbj tables (just started playing them like a few days ago and prob paid ~2k in rake total during that time) in which case maybe time for me to quit playing bbj tables. Not sure that's the cause just a theory hopefully party comes through and actually looks at it/answers my question. HEM also sucks really hard no way at all to filter the way rake is so no real way to investigate myself.

meh that sounds about right, it's 50 cent extra rake per hand

holy **** that's bad it's like 10-15c/hand rake so bbj almost doubles it? So if I'm playing HU to start a table I'm paying an EXTRA 25c/hand on top of already rediculous HU rake? Wow **** that.

there is no bbjp rake playing hu afaik (even when you start a table)

and yea i play 100nl / 200nl 6-max and if I randomly play jackpot/standard/20bb tables around 10% of my rake goes to BBJP

Oh also it's super lol that you let the button be BB sometimes HU like seriously do you guys not know how poker works?

ok PP rep pmed me hopefully we can work the problems out (although claimed he wasn't aware of the HU bug? lol?)

One other thing I've heard you guys are fixing that later this month but seriously this camping is ****ing rediculous. We're playing 6-handed 2/4 nlhe and fish sits out and everyone else SNAP sits out. Like literally within an orbit it's HU and guy playing me leaves (at least he leaves and doesn't just sit out like a bitch) and I'm the only one sitting at the table that's sat in and the table is full. I can't wait until this get fixed and all you ****** mega-bumhunters can't make money any more. Table selection is fine but this level of bumhunting destroys the quality of the games. Seriously **** you all.

oh look the fish sat back in and guy on my right is able to sit in before we even play one hand. Such a ****ing joke.

Can someone tell me when the snowball freerolls are taking place? I'm qualified but have no idea when they'll take place.


I'm getting close to raking 4000pts for he quarter, I don't see that I'll be able to reach Palladium. At these levels, my rakeback isn't even close to FT's 27% amirite?

probably, with just Palladium and buying bonuses ($3k bonus for 20k points) party claims its around 30% rakeback w/o the promo money

March 7, 8, 9, 10, and 11, all at 1430 ET, in order of lowest prizepool first. Look at the tournaments tab and filter for freerolls, you need to register.

You could save up the points and get palladium at a later date, then purchase X number of 3k bonuses and get your 30% equivalent rakeback, just at some distant future point

You need 20k points for each 3k bonus anyway, so save up a bunch, then pick one calendar quarter to grind big over, roughly $50 rake per day, get palladium then make the purchases. Promotions will add to your rakeback a bit

Not sure who this is directed at, lol. Dude you're complaining at things that happen on every site.

lol no. On FTP when people don't want to play anymore they typically leave the table. On party from my experience they just sit out and wait for a fish to come back so they can sit in. This results in a terrible looking lobby and an environment where it is virtually impossible to get games started. Not to mention if the fish has a brain they realize they're getting hunted and might choose not to play there anymore. But from what I've heard there will be an update soon to eliminate table camping so don't really have to argue with you why it's bad for the games.

youll get used to the dozens of annoying bugs that are there only because partys programmers are the most clueless ever.

even when they fix something they create new bugs to things that were already working

and now there havent been any important bug fixes since october

but lets keep crying

I think I'm randomly losing notes/ color codings on players. Might be connected to times when my client crashes when trying to end session. Is this a known issue?

Any interest in me setting up a page where every regular gets say, 10 votes to allocate towards the top 10 most pressing issues we want fixed?

Some list like:

• Waitlist bug
• Bumhunting sitting out issue
• Button reversed during HU
• Some tables disconnecting while others are ok
• Mouse-over country locaiton not always working

So in this example I would probably give 7 votes to the waitlist bug and 3 to the sitting out issue. This would then create a dynamic list ranking waitlist bug at the top and sitting out second; until someone else comes along and says "naaa fk the bumhunters all 10 of my votes go to the sitting out issue" and bumps that to the top.

This triage system would give party a very clear idea of the most pressing issues the grinders on their site want fixed, and hopefully next time it wont take half a year to fix the most urgent requests.

ive been thinking about making a list and adding dates when the bug first was seen/reported and keep it updates but been too lazy

if you have an idea about what to do i am sure there are many who will support it

+1 - might give them a better incentive to fix them if they know the issues that are annoying us more (hopefully)

+1. One cause (of many?) was when I used to type the '~' character in my notes. I still have my entire notes on a few players suddenly become blank for unknown reasons when I compare it to an older copy of notes.txt.

Please contact Support about this and the many other existing bugs, so they can slowly improve the software.

Not that I'm against that, just pretty sceptical... If they're out there just wondering what to do next, they could just browse to this thread. Or rather a thread called PartyPoker February Release is such thing ever emerged.

If Party really committed to something like this it might really work, but making a public commitment would easily sound like "Hey we have such a buggy sw and total lack of competence on managing the matter so we finally had to start listening to our customers on this".

9/10: Some tables disconnecting while others are ok (although I've not had this happen to me for 8-12 months now... Thank god!)

1/10: Client not correctly storing/remembering login info: on my old XP install the username/password were always empty and the checkbox unticked, now on my new Win 7 x64 install the username/password contains scrambled/garbage characters (Party support did get in touch and try to help me fix this, but not heard anything back from them for 6-8 months now).

The "Mouse-over country location not always working" thankfully fixed itself on the new OS install, but I did have that for ages back in XP.

EDIT: Other than that I've not really been effected by any bugs on Party for ages; I get the odd chug-causing CPU-spike, and the client sometimes crashes on close, but these don't really effect me... Basically crashes and/or disconnections are the two things that kill me and I'd always list as highest priority for sorting out compared to superficial things which I can temporarily live with / find a work-around for.

Juk

Confirmed. I'll be six tabling and have one table "Disconnected" while the others are fine

Also confirmed but for me only the password is garbled. I'd guess it happens about 10% of the time.