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Old 12-12-2017, 08:01 AM   #33576
GazzyB123
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by GazzyB123 View Post
Today's promo has been running for 3 hours and one guy is almost 2 hours worth of grinding ahead of everyone else, is there a way that that's somehow possible or is he obviously playing >4 tables?
Raise this as well please Colette.
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Old 12-12-2017, 08:21 AM   #33577
pokerColette
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by 0li666 View Post
New on your room, I will follow this thread ...
Your "advent advent calendar" promotions are very good.
Associated partycaption software is magic
Is it possible to exchange satellite tickets as normal tickets?
Welcome
Sat tickets are for sats specifically sorry - there are some awarding generic tickets
You can check under Read More in the lobby

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Originally Posted by GazzyB123 View Post
Raise this as well please Colette.
I have already
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Old 12-12-2017, 08:57 AM   #33578
0li666
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Re: ***OFFICIAL PartyPoker Thread***

You are talking about the promo today ... It is not available on bwin.be? I do not see in promotions
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Old 12-12-2017, 09:07 AM   #33579
dorker
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Re: ***OFFICIAL PartyPoker Thread***

Today I got a money transfer from "event1061". Is that related to the fastforward leaderboard thing?
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Old 12-12-2017, 09:16 AM   #33580
FarseerFinland
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by dorker View Post
Today I got a money transfer from "event1061". Is that related to the fastforward leaderboard thing?
That's the account Party uses to return funds from collusions etc.

Super annoying they can't even tell people why money is sent for.
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Old 12-12-2017, 09:38 AM   #33581
TheRuffian
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by GazzyB123 View Post
I don't think Torchraise is, but the other two definitely are. Some of them are just insanely obvious. I'm tempted to add B_O_S_S__ to my list given some of the hands I've played w him, but I know he plays on Stars so maybe he isn't.

Either way it's a total **** show and I'm slowly seeing just how bad the situation is on Party. Worst part is they literally do not give a ****.
I've played on Party ever since since black Friday, 4 of those years full-time. I've now withdrawn my bankroll as I'm tired of playing in games full of bots. Outrageous that Party have not sorted this out as yet and are effectively allowing cheats to to steal money from their genuine customers.
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Old 12-12-2017, 09:51 AM   #33582
dorker
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by FarseerFinland View Post
That's the account Party uses to return funds from collusions etc.

Super annoying they can't even tell people why money is sent for.
You're right, I had gotten another mail from party sent to a different folder saying it was about collusion. Thanks for the answer.
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Old 12-12-2017, 10:02 AM   #33583
pokerColette
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by WannabeScandi View Post
Hi,

I was playing the last level of the Main event day 1A (5min left or smth) and all the sudden there is a message saying that I have been disconnected (even though my connection is working perfectly fine) then after 3 minutes the table closed. I contacted the support and they said the tournament has been cancelled.
How can you cancel a tournament 5 min before day 2 ? I still see the reg open for day 1A of today so is it still running or the main event has been cancelled completely ?
The tourney was a phased event and Day 2 is this evening
All players have been registered with the correct stack at the point the tournament SHOULD have ended - as per a previous issue the game continued past the point it was supposed to have ended
The game should have ended at level 18 though it continued and when spotted was cancelled - hence the confusion


Quote:
Originally Posted by 0li666 View Post
You are talking about the promo today ... It is not available on bwin.be? I do not see in promotions
No - partypoker promotion
bwin manage their own promotional offerings


Quote:
Originally Posted by dorker View Post
Today I got a money transfer from "event1061". Is that related to the fastforward leaderboard thing?
No - its a refund from recent issue
You will have received an email

Quote:
Originally Posted by FarseerFinland View Post
That's the account Party uses to return funds from collusions etc.
Super annoying they can't even tell people why money is sent for.
All the info is in the email sent to the player which today received refunds


Thanks

Colette
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Old 12-12-2017, 10:08 AM   #33584
AnjoFish
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by TheRuffian View Post
I've played on Party ever since since black Friday, 4 of those years full-time. I've now withdrawn my bankroll as I'm tired of playing in games full of bots. Outrageous that Party have not sorted this out as yet and are effectively allowing cheats to to steal money from their genuine customers.
I think it is a bit early to say these players are bots especially based on the evidence on this forum... Based on my relatively limited database TorcheRice seems to be playing quite a bit different strategy in comparison to other ones. Also, he is the only one that seems to be able to make some profit, again, based on this relatively limited database.

Coming up with some PFR ratios based on 1k hand sample doesn't prove anything that is for sure. However, I think it would be quite beneficial for party to be able to show some proves that their detection system would be somewhat up-to-date and trustworthy. At the moment, it seems to be one of the biggest barriers for many players to play on their site.
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Old 12-12-2017, 11:50 AM   #33585
tinchoarce
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Re: ***OFFICIAL PartyPoker Thread***

Copy of my ongoing conversation with PartyPoker Support. THIS IS RIDICULOUS!

Hello! Next available customer representative will be with you shortly.
Welcome to PartyPoker Live help!
Representative Vladimir has joined the session
You
[12:37:47]
Hello Vladimir!
Vladimir
[12:37:49]
Welcome to Live Help! How can I help you?
You
[12:38:01]
I am having an issue with the Title Fight Day 2
You
[12:38:11]
Your software dissapeared me half of my stack
You
[12:38:29]
i finished the day with more than 1 million chips
You
[12:38:43]
and i have 531074 for day 2
Vladimir
[12:38:51]
Is it the 300K GTD one?
You
[12:38:51]
and its gonna be playing in some hours
You
[12:39:07]
yes sir
You
[12:39:11]
300k gtd
You
[12:39:29]
have all the HH you need in your software
Vladimir
[12:40:13]
Okay, so the tournament day1 should have ended on the end of level 11. The tournament did not end at the end of level 18 so the chip stacks were reverted all the way back to what they were when the tournament should have ended.
You
[12:40:39]
ok, thats not my issue
You
[12:40:51]
thats your problem
You
[12:40:59]
i doubled my stack up in a legal way
You
[12:41:01]
so i want my chips
You
[12:41:23]
i truly dont want to bother at any social network and forum
Vladimir
[12:41:49]
We are not able to add that chip stack as the tournament should have ended at level 18 and it is not fair for other players if you do have a larger stack than they do just because of that reason.
You
[12:41:59]
sir
You
[12:42:07]
there are players that bust many chips
You
[12:42:17]
and now they are playing like nothing happened
You
[12:42:25]
i have the HH in YOUR software
Vladimir
[12:42:35]
That is correct.
Vladimir
[12:42:57]
That is because they got bust after the level 18 ended.
Vladimir
[12:43:05]
They should not have played past level 18.
You
[12:43:19]
Ok sir
You
[12:43:25]
then at least i want a refund
You
[12:43:33]
for the chips
You
[12:43:35]
i won with your fault
You
[12:43:43]
this is getting hilarious
Vladimir
[12:44:25]
Please confirm your first last name and date of birth before we can continue.
You
[12:44:39]
Martin Alejandro
You
[12:44:43]
30/07/1992
Vladimir
[12:45:29]
Thanks for the confirmation. Please give me a moment while I look into this for you.
Vladimir
[12:46:53]
I will issue you 109T$ as compensation for this issue in a moment.
You
[12:47:03]
i dont want that ****
You
[12:47:11]
i want at least 1k
You
[12:47:25]
because thats what you are stealing me
You
[12:48:03]
give me 5 TF215 entries
Vladimir
[12:48:23]
Sir, we are not stealing anything from you. You should not have made that chip stack to begin with. We apologize for the issue but we are not able to add anything more than that.
You
[12:48:39]
Vladimir, i know you are just a employee of PartyPoker
You
[12:48:53]
and ofc its not your fault
You
[12:48:59]
but what you are saying makes no sense
Vladimir
[12:52:03]
Sir, the tournament that you played past level 18, then it was shut down for a couple of minutes then you were able to log in and the tournament was canceled. Then we revert back the chip stacks back to where the tournament should have ended and that is why you have a lower chip stack. The compensation for this issue that we can add is 109T$ and I'm afraid we are not able to add anything more.
You
[12:53:01]
Ok. Will alert every poker friend i have to not play again in your software. Its not the first time you are having this kind of issue. Thanks
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Old 12-12-2017, 11:54 AM   #33586
tinchoarce
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Re: ***OFFICIAL PartyPoker Thread***

TL: DR I doubled up few hands before the TF shutted down. Now they dont care about my legal double up because of their FAULT. Ridiculous.
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Old 12-12-2017, 11:56 AM   #33587
ladysharrow
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Re: ***OFFICIAL PartyPoker Thread***

of course it is by far not certain that these players are bots,it is just a suspicion.Would be good if they would post here.
would be better if it was mandatory for players to see their country,because if you suspect a group of players and they are all from the same country that would be another indication that they might be a bot ring..
Yes,if PP could show some proof that they are really catching cheaters they would gain more trust-that would give them more customers.
Also isnt there a bot forum somewhere,this way we could get information how easy/diffcult it is to let bots run at PP.
Anybody who has got information on this please come forward as it helps evedrybody but the cheaters in the long run.
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Old 12-12-2017, 11:57 AM   #33588
tinchoarce
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Re: ***OFFICIAL PartyPoker Thread***

If your software made us played one more level on day 1A, you can make day 1B and 1C play that one more level too. You cannot throwback chips and steal people. This is the worst solution ever.
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Old 12-12-2017, 02:07 PM   #33589
xLAGERTHAx
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by tinchoarce View Post
If your software made us played one more level on day 1A, you can make day 1B and 1C play that one more level too. You cannot throwback chips and steal people. This is the worst solution ever.
Correct me if i'm wrong but, isn't this the 2nd time this has happened in an MTT in the past couple of weeks?!

How can it be that PartyPoker have not fixed this after the first time?!

I can understand why people are getting frustrated. This shouldn't be happening at all, let alone again after the first time. That's really poor and somewhat unacceptable IMO.
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Old 12-12-2017, 02:31 PM   #33590
Deliric
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by ladysharrow View Post
Would be good if they would post here.
would be better if it was mandatory for players to see their country.
What are you one about? Saw you post this before.

You can and always could see where the players are from.
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Old 12-12-2017, 02:40 PM   #33591
mullion
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by Party_Rep View Post
It was not posted here the promo would run until Jan 31st - the in client had a typo which has since been updated
It has ended as per my previous post
When was the "typo" noticed, was it after you closed the promotion?

Quote:
The tourney was a phased event and Day 2 is this evening
All players have been registered with the correct stack at the point the tournament SHOULD have ended - as per a previous issue the game continued past the point it was supposed to have ended
The game should have ended at level 18 though it continued and when spotted was cancelled - hence the confusion
Have you contacted all the people that were knocked out and now have there chips returned? I bet there are a number of such people sitting out when it starts today.

These sort of thing are basic errors that you shouldn't be making, especially if as reported you have made the same mistakes recently.

The UK gambling commission are getting more active policing these sort of things, anybody who who thinks that they have had unfair treatment should raise the issues with them.
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Old 12-12-2017, 03:21 PM   #33592
tinchoarce
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by xLAGERTHAx View Post
Correct me if i'm wrong but, isn't this the 2nd time this has happened in an MTT in the past couple of weeks?!

How can it be that PartyPoker have not fixed this after the first time?!

I can understand why people are getting frustrated. This shouldn't be happening at all, let alone again after the first time. That's really poor and somewhat unacceptable IMO.
You are totally right. It is not their first time. When i wrote this another guy told me this happened the same way in the Million 5M Gted.
PartyPoker always claims that they listen to their players but when this stuff happens they dont care. Ridiculous.
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Old 12-13-2017, 05:42 AM   #33593
TheRuffian
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by AnjoFish View Post
I think it is a bit early to say these players are bots especially based on the evidence on this forum... Based on my relatively limited database TorcheRice seems to be playing quite a bit different strategy in comparison to other ones. Also, he is the only one that seems to be able to make some profit, again, based on this relatively limited database.

Coming up with some PFR ratios based on 1k hand sample doesn't prove anything that is for sure. However, I think it would be quite beneficial for party to be able to show some proves that their detection system would be somewhat up-to-date and trustworthy. At the moment, it seems to be one of the biggest barriers for many players to play on their site.
FWIW I was part of a Skype group of players with Lessu that discovered the bots initially so am aware of what stats to look for in identifying suspicious accounts. I only play casually nowadays but I'm still able to spot which players are bots after a playing a couple of sessions of FF.
I'd happily still play if I knew the bot situation was under control but it's clearly not in the FF games, hence my decision to withdraw my money.
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Old 12-13-2017, 08:37 AM   #33594
Deliric
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Re: ***OFFICIAL PartyPoker Thread***

Any idea why player color coding isn't saved on the FF tables?

It works fine on the regular tables.
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Old 12-13-2017, 09:51 AM   #33595
pokerColette
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by tinchoarce View Post
TL: DR I doubled up few hands before the TF shutted down. Now they dont care about my legal double up because of their FAULT. Ridiculous.
Quote:
Originally Posted by tinchoarce View Post
If your software made us played one more level on day 1A, you can make day 1B and 1C play that one more level too. You cannot throwback chips and steal people. This is the worst solution ever.
The decision was a tough call and the management opted to revert chip stacks to the point when the game SHOULD have ended
I can assure you - the team care - it's not a case of making an easy call and brushing it aside, however, there is no outcome which would please 100% of the players affected
An email update was sent to all to confirm the chip stacks for players which would be starting Day 2 and the players were manually uploaded

Its unfortunate, however, the decision is final and will stand - there will be no compensation



Quote:
Originally Posted by xLAGERTHAx View Post
Correct me if i'm wrong but, isn't this the 2nd time this has happened in an MTT in the past couple of weeks?!

How can it be that PartyPoker have not fixed this after the first time?!

I can understand why people are getting frustrated. This shouldn't be happening at all, let alone again after the first time. That's really poor and somewhat unacceptable IMO.

For what its worth I agree - it's a software glitch that reoccurred
It was dealt with as quickly and as fairly as possible
It will not happen again

Thanks

Colette
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Old 12-13-2017, 11:51 AM   #33596
DOKILLO
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Re: ***OFFICIAL PartyPoker Thread***

Hi, its there any way to make the table changes the color with different multiplers in spins?
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Old 12-14-2017, 04:37 AM   #33597
pokerColette
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Re: ***OFFICIAL PartyPoker Thread***

All - following player feedback we have reverted recent changes to our weekly highlight tourney - the Title Fight - and this will now run as a one-day event on Sundays with a $250K GTD

Starting at 7pm UK / 20:00CET with a $215 buy-in Late reg will be open until the end of Level 15
All players are permitted x2 re-entries

Good luck at the tables!

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Old 12-14-2017, 11:47 AM   #33598
zadu80
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Re: ***OFFICIAL PartyPoker Thread***

planning on going to Barcelona....is it possible to play from there?
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Old 12-14-2017, 12:05 PM   #33599
profek20
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Thumbs down Re: ***OFFICIAL PartyPoker Thread***

Why you change late reg length all the time? Now late reg in omaha tournaments is too short. Hate it
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Old 12-14-2017, 01:44 PM   #33600
MilkMan
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Re: ***OFFICIAL PartyPoker Thread***

Quote:
Originally Posted by MilkMan View Post
Any particular reason the client doesn't remember its last position on the desktop on boot? I'm pretty sure it's the only program on my computer that always opens in the middle of the desktop instead of the position it was last moved to before being closed.
Hi just wanted to check if you saw this as you seem to have responded to almost every other post since I posted it.
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