Valid question lol.

With the anonymous tables until first hand played, what would the advantage be of using a seating script over the built-in 'My Waitlist' function?

Mixgrill I used to have the same problem with Party freezing and literally everything being just unclickable (while you could see yourself timing down). It doesn't happen much any more but when it did if I clicked a few times on the taskbar it'd 'unfreeze' the buttons and let me act. Sounds a bit silly but worth a try if it happens again.

Please send myself a detailed PM with the exact issue and your username - I can then follow up with tech and feedback directly


Our Legal and promotional team are confident our current promotion is within all UKGC license terms
Should you wish to follow up you are required to do so with the relevant independent authorities - contact details can be found on our site
It is not for me to discuss on an open forum - these issues can be dealt with via the relevant departmental team once your official complaint is filed and received


I have not ignored your mails personally - please send a PM with your username and I will review your contact with the CS teams and take up with management - also if you tell me the issue I can try help resolve the problem

I received no PM from yourself
Can you send a PM with your username and I will follow up with CS and follow the claims of script users with the relevant team

As above it really helps if you send a PM with your username so I can look into this issue - agreed 9 days of no reply is simply not good enough and I will escalate to customer service management once I have details

The SnG Hero 5 for 1 Promo on bwin is still not functioning!

Im still missing tickets from the SnG Hero 5 for 1 Promo.

a 20$ ticket from November 1st
a 5$ ticket from November 1st
a 10$ ticket from November 2nd

The promo just counts the first free ticket. The subsequently free tickets for other limits are not counted.


On the promo page it says:



This happened before, when the promo was life on partypoker and was eventually fixed.


When do we get the missing tickets?
Why is the support not answering my email?
When will the promo be fixed? Should i keep trying if the promo works or not and will not compensated for the missing tickets?
Why it is not already fixed? Why false promises?
Why is no promo hardly ever working at the moment (see: Gladiator on partypoker)?

PARTY POKER ARE NOW OFFICIALLY ROBBING POKER PLAYERS by putting 24 hour expiry dates on tournament tickets for live events. Probably going on forever but only encountering problem now.

Ok so played a sat cost 22 for the CPP 109 ticket and binked it but didn't see the 24 HOUR EXPIRY TIME for said ticket till it disappeared/expired from my account. Both Party Poker and Colette Stewart have refused to tell me where the 109 dollars have gone.
The target tournament is the 30 seats guarantee on Monday evening the 7th NOVEMBER 4 days away for CPP live event package. So excuse me for thinking the 109 ticket was fine.

Does anybody else agree that this is day light robbery and a sad state off affairs to be going down this road. Anyhow I feel the need to point this out to everyone so others don't get caught the same.

The direction Party has taken in the past 2 months reminds me of the absolute-obscene-atrocious-ill-advised decisions implemented by Bwin after their merger ; Way to go Party, you never do learn

I have a pending cashout for neteller not approved for 3 days now, anybody experiencing delays ?

It used to be instant.

Have you tried calling live support?
I believe the promo issues were resolved in full - the tickets can be manually added if you completed the requirements
The only promo which has experienced issues has been the Gladiator and these issues will be manually resolved
Whats the username?


This was discussed in depth on the Irish forum and via PM
As I stated - your feedback has been shared - you played a promotional feeder these tickets have 24 hour expiry as they are related to our CPP promotion
The final phase is on the 7th however this is not the $109 event- $109 phase 1 events run daily approx every 2 hours
The tourney lobby Read More section and the promotional page clearly state this
You can direct any further complaints to the customer service team



Did you play casino at all? I am aware casino play takes longer to cash out..
Try follow up with live chat - I am not best placed to advise via account issues regarding deposits and withdrawals

Thanks

Colette

I have to admit i requested a neteller cashout a few days ago and i had the cash in my neteller account in about 2 hours.

This was discussed in depth on the Irish forum and via PM
As I stated - your feedback has been shared - you played a promotional feeder these tickets have 24 hour expiry as they are related to our CPP promotion
The final phase is on the 7th however this is not the $109 event- $109 phase 1 events run daily approx every 2 hours
The tourney lobby Read More section and the promotional page clearly state this
You can direct any further complaints to the customer service team





Thanks

Colette[/QUOTE]



Please provide a link for said discussion or is this on the forum you added me to spam your services all over facebook and the like and then to threaten me with a legal team and barr me from said forum after this incident. sad sad sad.

Dont advertise your crap and then not take some heat........then renege on stuff blatantly. stars would never operate this system in fact you are the only site that operates this practice OFF BLATANTLY ROBBING PEOPLE.
Playing poker is hard enough to do without crap like this. Promotional feeder you say with real ****ing money buy ins. go take a running jump. everyone buys in with real cash. get a life Colette we weren't born yesterday.

There is no notification when you buy in to said game about 24 hours expiry in the event you win the ticket/or not very clear AS YOU HAVE ADMITTED YOURSELF, and when it does not automatically register you for a game after winning in your so called promotional feeder......

Putting 24 hour expiry on any ticket is like DAY LIGHT ROBBERY IN MY EYES AND MANY OTHERS>.......YOU WILL CATCH A POKER PLAYER ONCE AND THATS IT YOU WILL LOSE MORE IN THE LONG RUN. AS THEY WILL NEVER EVER PLAY ON PARTYPOKER OR ANY BWIN ASSOCIATED SITES....

BTW COLETTE STEWART HAS POINTED THE FINGER AT DTD IN REGARDED THESE TIME LIMITS SET ON TICKETS.

WOW WOW WOW JUST GOT A PM FROM SOMEBODY IN HILTON YOU TRIPLE PAID FOR THE POKER ROOM UP THERE AND PLANNING TO RUN A LIVE EVENT. WOW YOU GUYS REALLY KNOW HOW TO PLAN AHEAD...... DUBLIN IS TINY......

I requested a cash out on 31/10, went on live chat last night and they said it was still within the 3 business day timeframe to be processed and that there was nothing for wrong with my account. This was actually the fourth day but even if it was still within the timeframe, why do Party see it as a mandatory 72 hours ("we still have 3 hours of the 72 left we're going to make you wait") where all of the other top sites will process it within 24 and generally less?

Lost my business, that's for sure.

Please provide a link for said discussion or is this on the forum you added me to spam your services all over facebook and the like and then to threaten me with a legal team and barr me from said forum after this incident. sad sad sad.

Dont advertise your crap and then not take some heat........then renege on stuff blatantly. stars would never operate this system in fact you are the only site that operates this practice OFF BLATANTLY ROBBING PEOPLE.
Playing poker is hard enough to do without crap like this. Promotional feeder you say with real ****ing money buy ins. go take a running jump. everyone buys in with real cash. get a life Colette we weren't born yesterday.

There is no notification when you buy in to said game about 24 hours expiry in the event you win the ticket/or not very clear AS YOU HAVE ADMITTED YOURSELF, and when it does not automatically register you for a game after winning in your so called promotional feeder......

Putting 24 hour expiry on any ticket is like DAY LIGHT ROBBERY IN MY EYES AND MANY OTHERS>.......YOU WILL CATCH A POKER PLAYER ONCE AND THATS IT YOU WILL LOSE MORE IN THE LONG RUN. AS THEY WILL NEVER EVER PLAY ON PARTYPOKER OR ANY BWIN ASSOCIATED SITES....

BTW COLETTE STEWART HAS POINTED THE FINGER AT DTD IN REGARDED THESE TIME LIMITS SET ON TICKETS.[/QUOTE]


I suggest you look at your handling of the issue and address your complaint in an appropriate manner to the correct channels as you claimed you would be doing via the chat

Social media is used to promote our site and offerings - yes
You joined the community group - I dont add players
Yes you have been removed as your comments and manners are inappropriate for such forums
As I said - the relevant departments will handle the issue regarding your comments/statements/rants

If you had taking the time to read the relevant section in the tournament lobby you would be aware of the ticket conditions

Regarding DTD - feel free to reach out to the team for clarification - the CPP event is their promotion and runs as they have asked for it to run including the promotional 24 expiry

Shouting in capitals on various forums and groups will resolve nothing

Thanks

Colette

I have no idea to what you are referring

Typical answer. Im easy 109 dollars is penny's to know where I stand with party poker. ill be sure to let all my non poker playing friends know to stay well clear off party poker/bwin..... In 10 years off playing i've never encountered such thievery from a supposed professional organisation.

Imagine pokerstars doing this with their games. 24 hour expiry on live event sat tickets for PCA you win a 700 ticket and their is a 700 game with 1 package just starting but you unregister as there are other 700 games with 10 packages and 15 packages guaranteed in a few days or even more players with more people qualifying. Stars slap on 24 hour expiry and boom everyone forced to stay up and play poker till 4 am dont mind work or life 4 am is fine for all our customers recs and regs.....

yes people are laughing at me but I can tell you there are many more reading all this and going fk me ill be a lot more dubious on playing with Party from here on in if these are the types off changes their making. Im actually amazed myself you off all people would let this to continue to this extent.

btw i have gone through customer service . this was my last resort after contacting you which was my second resort but your answer to me was......................................

Colette Stewart accepted your request.

If you play a feeder or a promotional satt the tickets have a 24 hour expiry this is how our partner DTD who mange the CPP events wanted these set up
If you look.under Read More in the lobby it state it's a feeder ticket
I agree it could be clearer and the info.had been shared with management and the relevant teams
Overlay has nothing to do.it it's due to.the fact these are promotional tickets


so where does th 109 go
who gets it

ill never play on this site ever again IO will be a direct buy in and i will be telling all my poker friends the same as its a bunch off crock its scandalous. you cant even answer me who receives the money in the end.Do you agree with this practice. and answer me this if Pokerstars were to operate the same policy's would they be market leaders today. 100% no. this is robbery at its finest but trust me you will get a player once and you wont get a penny rake ever again from him. so your gonna let a bricks and mortar company ruin your business model and dictate terms which effectively will lose you business in the long run not mentioning the damage it will do after i tell as many people to stay away from your site. never been robbed in all off 10 years playing online everyday... till today. ty party poker

I am busy sorry
I will be sure to share your feedback

So no live event planned for April 2017 in Hilton group hotel end off M50. ahh must be nothing in it so.

All - We have added some additional tourneys to our Omaha schedule live on Sunday 6th

18:00CET
o $5 - $500 Gtd
o $22 - $1,000 Gtd
o $109 - $3,000 Gtd

20:00CET
o $5 - $750 Gtd
o $22 - $1,500 Gtd
o $109 - $5,000 Gtd

The above will be 6-max structure - check them out in the lobby

There may be some minor changes to the current schedule to accommodate the new offerings

As always - feedback appreciated

Thanks

Colette

There is defo a problem with cashouts, I requested mine on Monday and it is still pending and been told it could be next Monday before its processed.

on wednesday in the drago, got disconnected along with many of my fellow players, the tournament wasnt paused, couldnt reconnect for 20 minutes or so. Some players somehow stayed in connected and just raped the blinds when I left I had 25BB and when I finally was able to login I had 2. This tournament entry fee needs to be refunded plus an amount to account for my equity as more than half of the players had busted. I sent an email to support on wednesday and now its friday and no response. This is no way to treat your customers.
username:bennybills
sn:tragichero

If not resolved before sunday, Im gg'ing party.

Thank you Partypoker for adding 2x 109$ PLO tourneys on sunday! Hopefully they run well and u can add daily 109$ omaha soon. There isnt too many of 100+$ omaha tournaments available. Good job and hopefully it pays off!

Im really not the person to offer support for cashier issues - these need to be addressed via customer service
I will of course raise with the team for review Monday but concerning your issue can you please reach out to CS via live chat


Will look into this and feedback via PM


Your welcome - if we can get the player support on these we will look to increase our daily offering Lets hope the player pool supports the additions

PM sent

To confirm - the new tourneys will run daily - we ope to also add to the sched going forward

I had a similar situation to BennyBills in the Drago, being disconnected for about 20-30 minutes and coming back to around 9 big blinds after having 40-50 when i disconnected. I sent an email to support on the day but haven't recieved a response yet, not even a confirmation of receipt of my e-mail. I too feel like a refund is in order + some kind of dollar amount value of the chips i had when disconnection occurred.
username: feardatbeard

I know, that's why I addressed Party and not Party_Rep

PM sent, ty.

I already did so ITT here and here

just went?