I reported a mult acount player. And the room returned me with the following justification.
Hello Rogerio,
Thank you for contacting our Customer Service Center!
Thanks for your feedback, we inform you that we will start an investigation regarding the informed player, because in our room we do not accept such unsportsmanlike behavior.
But unfortunately our platform does not have refund tickets, this is against our policy and our terms and conditions accepted when creating an account.
Thank you for your understanding. And thank you very much for the information.
If you have any further questions or suggestions, please feel free to write to us again, we will be happy to help.
Thanks for choosing our game site.
Best regards,
Julio,
Customer service
https://pt.sharkscope.com/#Player-St.../Paladar_Negro
Sharkscoop whit 5 game, joke, is old player
They play like a ****** because they are sucking room bonuses. All players were outraged, clearly after looking at the chart, the chance to be multi account is huge.
They do not reimburse me, okay, if you do not solve it the right way, I'll close my account. Too wrong with online poker, that's enough for me.