Quote:
Originally Posted by tinchoarce
TL: DR I doubled up few hands before the TF shutted down. Now they dont care about my legal double up because of their FAULT. Ridiculous.
Quote:
Originally Posted by tinchoarce
If your software made us played one more level on day 1A, you can make day 1B and 1C play that one more level too. You cannot throwback chips and steal people. This is the worst solution ever.
The decision was a tough call and the management opted to revert chip stacks to the point when the game SHOULD have ended
I can assure you - the team care - it's not a case of making an easy call and brushing it aside, however, there is no outcome which would please 100% of the players affected
An email update was sent to all to confirm the chip stacks for players which would be starting Day 2 and the players were manually uploaded
Its unfortunate, however, the decision is final and will stand - there will be no compensation
Quote:
Originally Posted by xLAGERTHAx
Correct me if i'm wrong but, isn't this the 2nd time this has happened in an MTT in the past couple of weeks?!
How can it be that PartyPoker have not fixed this after the first time?!
I can understand why people are getting frustrated. This shouldn't be happening at all, let alone again after the first time. That's really poor and somewhat unacceptable IMO.
For what its worth I agree - it's a software glitch that reoccurred
It was dealt with as quickly and as fairly as possible
It will not happen again
Thanks
Colette