Games seem pretty good lately.

Got the following response from support:

So in summary:

ACR copped to the error and refunded me for the 4 tournaments in the screenshots I sent them. This implicitly admits that they were responsible.

Then, when I pointed out that there were 10 additional tournaments impacted by the same glitch and I should get a refund for those too, they refused and sent me a response that's very difficult to understand because of the poor grammar.

Honestly, it's a waste of time dealing with them like that. Send a pm to winning_td with everything. He resolved several issues of mine that 'customer disservice' was completely lost on.

Hope you still arent playing on there thinking you can freeroll.

Of course not. I'm playing using an emulator now. But I had a reasonable expectation to expect their Mac client to work properly. All of the above tournaments were during the same session.

I think that's true on most sites. I was playing recently on Juicy Stakes Poker and I had a question for online support. I gave them my problem in considerable detail, a decent sized paragraph.

The JSP support person came on and asked me everything that I had already typed out: what was my user name, what was the problem, what did I try to fix it, etc. We talked in circles for about five minutes and while I was typing an answer to one of his questions, the conversation was closed.

does there seem to be much of a bot presence in the On Demand tournaments?

I've have not noticed any at all nor heard anyone else say they have seen it. Most are regs that chase the SnC LB and play tons MTTs.

There are a bunch of problems with mac. Some users see the flop changing cards and stuff. Gotta wait for their HTML5 software which will be better.

Has anyone had trouble opening america's cardroom? I click the shortcut / .exe and it just doesn't load up. no error window and it's not running in the background (when i ctrl+alt+del to view running processes)...

strange...help?

Has been happening to me as well. If you have another client downloaded try opening that one. I've been doing this and then closing and then having success with opening the intended one.

not sure how to download another client but it seems to not work on my laptop AND my desktop (obv not simultaneously)

I meant like if you have ACR download BCP. The only way I've been able to get it to load when doing this is to completely reinstall the client, completely restart my computer which wasn't working 100%, or do what I described above which has worked 100% so far. Not sure why it works but has been, hope it helps.

Do you have windows 7 or an OS other than Windows 10?

I haven't played lately because of school, but I hopped on for a bit last night and a few games were running. We had full tables of Big O and Courchevel, as well as a short-handed PLO table up. The low rake is very nice in these games!

I think it would ease a lot of players' minds if there was was a more active presence on social media. I think there's huge potential here, given the poor quality of other sites US players can use.

My account just got randomly suspended. Support is saying its a standard security procedure. Despite never doing anything remotely wrong I am extremely worried as I have a large balance on the site. Has anyone else gotten this lately? Nice to see they're stepping up security, not nice to see they're singling out the wrong players then explaining nothing about the investigation when mid 6 figures is at stake. Go find some ****ing bots or colluders or anyone that is doing anything wrong (NOT me)

Damn they are ****ing with you? This site is a ****ing joke!!! They obviously don't even study up on their players as a long time 2+2er like you should have some type of cred with a small site like this.


edit: Just sent a pm to WPN rep, they need to fix this ****. If a long time reputable member is getting messed with then anyone can. If they don't make it right then I think it's time to attack their social media and any other way to **** with them. WPN has been on some amateur horse doodoo and they need to step their game up.

Why keep so much on there?

He's always been a mid to high stakes player at PLO for a decade or so. You kinda need it for those games. I think this is something that needs to be posted in the PLOJoey threads. This guy has had a rep as a higher stakes player on 2+2 for a decade or so now. Seeing him get messed with pisses me off.


edit: I posted on both Joey threads, just to get some fire behind it. This seems like nonsense to me with this guys history.

ACR CEO saying he would ban real people because they seem like bots and he'd be merciless about it too.

https://www.youtube.com/watch?v=YUKd...utu.be&t=7m43s

Good luck!

What did their email(s) say to you? Are they requesting docs, or did they just simply suspend your account with not much other info?

It might be a bit worrying due a combo of their current industry rep and your balance, but they have to be allowed to investigate accounts. Obv keep us updated

Firstly, you do realise that well in the majority of people who work for a poker site do not read 2+2, right? Most likely a good % of them have never even heard of 2+2

While its more likely that people working in game integrity/security, along with poker room, departments do read 2+2 (than the standard employee) it doesnt mean that they are up to date on every poster. Plus, are you really saying that certain posters on 2+2 should never be investigated for anything on a poker site? Should this carry over to other forums? Is there a list of players that should be sent to different poker sites who should have carte blanche on said poker sites?

You need to allow poker sites to be able to investigate all accounts, otherwise you will be back to the days of high stakes hacking & DDOSing, MAing/ACC sharing at the top levels, high stakes collusion, high stakes botting, etc - obv not insinuating any of these are the case of Mike here, but people have to be realistic and know that accounts can & should be investigated when a poker site deems it necessary

Hopefully all works out for Mike, and obv if his account is reopened with an intact balance, he should withdraw if he feels that his EV in poker on ACR is less than the likelihood of his balance being seized at any time. Same goes for any other poker player on any poker site they play at

I understand bankroll management, but I would be surprised if the volume, swings, and withdrawal/redeposit fees make having that amount necessary. I don't play stakes nearly that high so the risk for others may certainly be worth it. He did say

I'm just wondering if the benefits of leaving that type of money on any site, other than PokerStars, is worth it possibly being stolen or confiscated at any time? You have very little recourse if something happens.

I always tell new players to never leave an amount of money on a site that, if it was taken, would lead to distress. I'm sure he already knows that. I hope he gets his account restored and reconsiders whether it's worth it if it makes him extremely worried.

Hello, winning td expedited my account reopening, kudos and love to him. Apparently I failed one of their bot tests (there is a pop up hat asks you to solve a question to prove you’re not a bot). I’ve had this test run on me tons of times probably due to the heavy volume I play. Anyways, we’re all good as everyone knows I am not a bot.

As for keeping large amounts in the site, there’s a 50-100 ‘no rathole’ game. Basically you can only buy in for what you last left the table with as long as it’s within a 7day span of when you last played. I’ve amassed quite a large stack at the table which has in turn kept me to leaving more and more profit on the site. If I start cashing out my 300k stack will reset to 1k. It sucks but I do feel that it’s now necessary to cash out and restart at 1k. Thanks for your enthusiasm lord huntington for help ‘exornerating’ me!

Thanks for the update and congrats on the success at the No Rathole table!

my ACR will not get past Norton. Any tips? tried uninstall, reinstall etc..