I was chasing up an old four-figure withdrawal a couple of weeks ago, and Support told me, (as they usually do), that they had passed my latest reminder to the Cashier.

As expected, no further word, so I wrote today to Curacao eGaming Complaints after seeing the page http://www.euroclubpoker.com/page.aspx?page=Legal where it states:

LEGAL
Euro Club Poker is a partner site of Euroclub Holding Limited (“Euroclub”).
Euroclub is the parent company of the following wholly owned subsidiaries:
Euroclub Network Limited, registered address at Valletta Buildings, Second Floor, Suite 7 South Street Valletta, Malta, a company registered in Malta, having registration number C48057, and having the relevant Class 4 License (LGA/CL4/594/2009) to operate Remote Gaming issued by the Malta Gaming Authority.
Mojo Interactive Solutions N.V., a Curacao corporation with company number 140944 and whose registered address is at World Trade Center Curacao, Suite TM I 22 B, Curacao, Dutch Caribbean, P.O. Box 6248, Curacao and having relevant licensing from Curacao Egaming. Mojo Interactive Solutions N.V. is regulated and operating under the License No. 1668/JAZ issued to Curaçao eGaming, Authorized and Regulated by the Government of Curaçao.

Their reply was:

Please note: Curaçao eGaming does not license Mojo Interactive Solutions N.V., nor any its brands, therefore any references made to Curaçao eGaming as one of the Master License holders is false and misleading.

Are people still playing on this site?

Write to MGA

I did, too, but nothing back from there, yet.

CeG also gave me this:

Curaçao Commercial Register
Excerpt from the Commercial Register
Registration number: 140944 (0)
Date: March 22, 2018 Time: 5:08:41 AM
In the Commercial Register of the Curaçao Chamber of Commerce & Industry is
registered under number 140944: Mojo Interactive Solutions N.V.
Trade name Mojo Interactive Solutions N.V.
Legal form Limited Liability Company
Official name Mojo Interactive Solutions N.V.
Statutory seat Curaçao
Date of incorporation August 1, 2016
Date established August 1, 2016
Nominal Capital 1000 share(s) with a nominal value of 1
Fiscal year The fiscal year is equal to the calendar year
Address ECommerce
Park Vredenberg
Country Curaçao
Mailing address Abraham de Veerstraat 7
Country Curaçao
Description English 1. to provide offshore
games of chance and wagering,
through the internet in compliance with the regulations
of
the Government of Curaçao. This service shall be
referred to for all purposes as "Internet Casino/Internet
Wagering/Internet Sportsbook” provided it concerns
aforementioned services which will be rendered from
an area that has been designated as an Ezone
in
conformity with the local Ezone
law.
2. The corporation is authorized to perform everything
requisite or profitable to the accomplishment of its
purpose or incidental thereto or connected therewith in
the widest sense of the word, including the
participation in and managing of other companies and
enterprises.
Official(s)
1
Function Statutory director
Title description Managing Director
Name Dutch Antilles Management N.V.
Registration number official 10692

Searching for Dutch Antilles Management N.V. found:

https://companycheck.co.uk/director/...ENT-NV/summary

Just received e-mail from MGA asking for more information, and, "... Once this information is available we may proceed with the complaint process on your behalf with the operator."

I've e-mailed back all the information they requested.

Ye gods!

Received my withdrawal in full!

The only complaint I have is that it was by wire transfer, so I have had to pay my bank's conversion charge from dollars to pounds, and will have to pay another conversion charge to get it back into dollars in NT/Skrill.

Otoh, I believed it was all a gonner; so, happy enough.

Wow, I have 5k at this site.
Can you give a quick description of the steps you did?

I requested a withdrawal, many times over a two or three years period.

The last time, they gave me their usual reply, "Passed to Cashier."

I waited a couple of weeks and wrote again, at the same time reporting them to MGA via http://www.mga.org.mt/support/online-gaming-support/, (or I might have e-mailed complaints.mga@mga.org.mt).

MGA responded, asking for:

. The link to the website you are referring to

· Any correspondence with the operator (emails, chat transcripts)

· Further details about your issue


I gave them this information.

A short time later, ECP started asking for my bank details, so they could send a wire transfer; which I gave them. Tbh, I don't know if MGA had contacted them, or if they had suddenly had a change of heart and decided to honour the withdrawal. I suspect the former.

I kept MGA informed that this was happening, but I received no further responses from them.

If you are in the UK, you haven't been allowed to play on ECP for two or three years. I made a point of mentioning this to MGA.

Good luck.