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Equity Poker Network (EPN) Deposit/Withdrawal Thread Equity Poker Network (EPN) Deposit/Withdrawal Thread

02-16-2015 , 01:20 PM
Meanwhile i got an way more detailed answer from the "cashout department"

THANKS 4 teh info


Quote:
Vlad
04:05:12 We are hoping to get it processed this week starting today.
(....)
Vlad
04:05:47 If you need additional assistance, you can get in touch with the payouts team to payouts@fullflushpoker.com
Vlad
04:06:01 They will be able to give you more detailed info.

Quote:

Hello XXX,

Thank you for contacting us.

Please note that your payout request through Neteller will be processed within this week.

As soon as it is processed an email will be sent to let you know.

Should you require further assistance feel free to contact us again.

Regards,

Tracy
Payouts Team
Yes, its the same "Tracy" which told me on 6th feb my cashout is getting prossed by last week. At least she didn´t apologize for this mega delayed cashout........ I asume its business as usually.




Quote:
full flush poker to me means that full flush poker does not deserve to get more business
THIS and nothing else!
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-16-2015 , 04:10 PM
Quote:
Originally Posted by D0NK3YonF1R3
Full Flush Poker
METHOD OF REQUEST: NETeller $2500
REQUEST DATE: 01/26/2015 Monday 4:40a.m
RECEIVED DATE: 02/16/2015 Monday 9p.m
Quote:
Hey Tracy,

thanks for your answer. At 06.02 you told me that it will get processed next week aka last week.

Whats wrong there?

Any plans to compensate financial loses caused by that mega delayed cashouts? e.g. free Trny Entries / free cashouts etc?

Regards
xxx


Thank you for your reply.

Please note that your payout through Neteller was processed today.

Should you have any comments or questions do not hesitate to contact us again.

Regards,

Tracy
Payouts Team
It took only 16 businessdays, 6 mails to the cashoutdepartment, 6 conversations with the live chat & couple messages to my affiliate.

Great job Full Flush Poker!

kktnxbb

GL everyone else in here!
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-20-2015 , 07:19 AM
Full Flush
Method - Neteller
Requested - 19/02
Received -
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-21-2015 , 03:14 AM
Quote:
Originally Posted by KptBomba
Full Flush Poker
Cashout Method: Skrill 2000$
Requested date:01/27/2015
Recived:?????

Waiting already 2 weeks for skrill cashout
Received :02/20/2015

Almost a month waiting for skrill cashout. Doesn't really look promising.
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-21-2015 , 06:17 PM
So it's taking a long time... but so far everybody has gotten paid? No wait longer than 1 month?
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-21-2015 , 06:31 PM
Yes, everyone has been paid. There are no accounts of payments being withheld, only delayed. Other methods, even to US players, are actually faster. I've written about why I think this is the case in the other Equity thread a couple days ago.

--
Kahn
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-25-2015 , 08:01 PM
I got rejected 3 times before this time while I'm still under processed. First time there was no email. Second time I got the you need ID, Bank stuff, etc. The third time I needed to rake $4 or something. The ****ty part is before I sent in the first one I asked support if I needed to do any of this **** and I got cryptic answers like "just send in the request". ****ty but all well.

Request: 02/17
Still waiting.
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-25-2015 , 08:51 PM
Hate to make my first post negative but I have to make a comment. I have played on Full Flush for months. I made a $50.00 depo to try it out. It was a great experience. I turned the $50 into $300 in a weekend. I decided I would try a withdrawl just to see if the site was legit before I continued building a bankroll. I contacted support via live chat and asked what docs i needed to submit. So i uploaded the copy of my id and proof of address. I recieved an email a few hours later saying i was good to go. Requested a payout for $200.
Figured it would take some time so I grinded sngs and micro cash games with the 96.00 i had left.

A week later I went to the cashier to check on my status and it was still processing. I contacted support they said to hold while they checked my account. I waited for 5mins and the dude bounced. I laughed at my self for how typically shady this was. I contacted support via email asking what the problem was. I checked my cashier status again and noticed it was no longer processing but it was rejected. I started a new chat and asked what happened , rhey said I needed to send my docs. I told them i already did but ill send them again.

I sent the docs recieved the email saying my account was good to go. waited for the next day and it was rejected again. I spoke to someone via live chat they said they never recieved my docs. I got really angry and wrote some vulgar stuff so I wasnt surprised when cs rep bounced on me. I was so tilted i just donked my whole bankroll on 25nl.

So my point to this story is not to say Equity doesnt pay, but my experience was terrible and I cant play my best on a site that gives me a hard time with cashouts. I loved the old school pre black friday colorful look of the software ,the soft games and the bonuses but I guess Im going to stick to disconnection, dark graphics and anonymous tables because they dont funk with your cash. Good luck everyone I will be keeping an eye out on this thread in hopes that things get better.
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-26-2015 , 12:52 AM
^^ How big were your attachments? Often when I hear stories like this people are trying to send 25mb bitmap scans via email and poker sites email servers auto-reject stuff that large so support truly does never receive them.


--
Kahn
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-26-2015 , 06:23 AM
put a reqiurement for acknowledgement of receipt on your Email
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-26-2015 , 04:58 PM
Quote:
Originally Posted by kahntrutahn
^^ How big were your attachments? Often when I hear stories like this people are trying to send 25mb bitmap scans via email and poker sites email servers auto-reject stuff that large so support truly does never receive them.


--
Kahn
I used my cell phone cam. Attatched it to my email. It was very clear and if there was a problem why would I get emails saying that they recieved my documents and my account was in good standing?
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-27-2015 , 07:39 AM
Quote:
Originally Posted by Megloooo
Full Flush
Method - Neteller
Requested - 19/02
Received -
still nothing
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-27-2015 , 04:43 PM
Quote:
Originally Posted by Megloooo
still nothing
The website says 10-12 business days currently, which has not yet passed in your case.

Full Flush is one of the few sites that offers International checks and they actually come faster than ewallet withdrawals currently, might want to consider one of those. Here is a screenshot of both options from the cashier:




--
Kahn
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-27-2015 , 05:56 PM
Full Flush
Method - Skrill
Requested - 28/01
Received - 20/02
Not fast, but as usually...
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-28-2015 , 07:07 AM
Have basically my last cashout on my way. Requested 11. February. Asked today WTF on the chat because I already passed the 12 business days mark. Got informed that now it is 12-14 business days and I will get it somewhere next week.
So much for the improvement with cashouts.
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
03-02-2015 , 03:59 PM
Quote:
Originally Posted by tallonkeibler
I'd love to play at FullFlush or 5Dimes, but I have no utilities in my name. So I could never make a withdraw here, although a deposit would be welcomed, I'm sure.
They will accept a bank statement with your home address and name. It doesn't have to be utilities.




Requested check payout almost a month ago. When i requested MG or WU payouts I received it in less then a week. Why does the check take so long??
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
03-02-2015 , 04:34 PM
Full Flush Poker
METHOD OF REQUEST: Check for $2499
REQUEST DATE: 02/04/2015
RECEIVED DATE: 03/02/2015

Looks like ~4 weeks is the standard for checks. My first check requested in December took about the same time.
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
03-04-2015 , 07:12 AM
Full Flush Poker
Method: Skrill
amount: 1500$
Requested: 02/11/2015
Received: 03/03/2015

Probably my last cashout have like 120$ left.
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
03-06-2015 , 12:51 PM
Full Flush Poker
Method: Neteller
Amount: 2500$
Requested: 02/17/2015
Received: 03/06/2015

Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
03-06-2015 , 05:15 PM
Here are the current processing times I was quoted. I received checks in Jan, Feb, and one on the way in March and they've all been in the quoted range (~17 business days for each).


Bank Wires:
· 15 - 18 business days

Checks:
· 15 - 18 business days

Neteller / Skrill:
· 12-14 business days

Western Union / MoneyGram:
· 3 - 5 business days
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
03-09-2015 , 05:59 PM
Quote:
Originally Posted by Megloooo
Full Flush
Method - Neteller
Requested - 19/02
Received -
received today
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
03-10-2015 , 12:20 PM
wire transfers taking longer then usual well over the 14buisness day window hopefully it speeds up
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
03-13-2015 , 02:50 PM
requested WU last night (never done a WU wiothdrawl so not sure what happens next) but taking 3rd in the 5k was sweet (gotta brag somewhere)

will update when things happen
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
03-15-2015 , 04:39 PM
hmmm aint even heard back yet, starting to feel MERGED ON EQUITY
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
03-15-2015 , 05:38 PM
Quote:
Originally Posted by dzapp
requested WU last night (never done a WU wiothdrawl so not sure what happens next) but taking 3rd in the 5k was sweet (gotta brag somewhere)

will update when things happen
Quote:
Originally Posted by dzapp
hmmm aint even heard back yet, starting to feel MERGED ON EQUITY

"Person to Person Payouts are processed only under the account holder’s name to the address provided in the account. One payout request is allowed every 7 days. Requests may take from 3 - 5 business days to be processed. Once they are processed they usually arrive the same day. Your payout information will be sent to you via the email that we have registered in your account"
--
Kahn
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote

      
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