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Delaware online poker now up [Nov '13] Delaware online poker now up [Nov '13]

11-22-2013 , 09:24 AM
Quote:
Originally Posted by raidaphan
Does anyone have any details on how the taxation is going to work? Are they going to 1099 everyone based off of profit on 12/31?

I'm looking for details and can't seem to find any of that information. I want to get signed up but hesitant until I know how this is going to work.

What are current players doing, keeping journal of all wins/losses?
i dont know but i hope i have to worry about taxes at the end of the year.that means i am making money.
Delaware online poker now up [Nov '13] Quote
11-22-2013 , 09:45 AM
Quote:
Originally Posted by Mattgunner25
Do you know if that 5% is standard for any deposit amount?
Not sure, but I would think so.
Delaware online poker now up [Nov '13] Quote
11-22-2013 , 11:13 AM
Quote:
Originally Posted by DrewOnTilt
Just attempted my first cashout. I had to submit documentation but it was rejected on account of being "too blurry." Trying again...
I also am attempting a withdraw using ach, had to upload a statement from bank account.. Will update on progress
Delaware online poker now up [Nov '13] Quote
11-22-2013 , 01:23 PM
I did a cashout last week. It worked well.
Delaware online poker now up [Nov '13] Quote
11-22-2013 , 10:59 PM
WARNING TO EVERYONE. My father just had an issue with the site taking money out of his checking account. He had $80 taken from his account every minute for several minutes and none of it showed up in his account. Customer service was no help and he ended up going to Delaware Park where the VP met with him. He showed them copies of his bank statements showing all the $80 transactions and none of them even showed up in the poker site. They couldn't see the transactions going to his account on their end but had proof they were coming out on his end. Great way to start off!!!
Delaware online poker now up [Nov '13] Quote
11-23-2013 , 07:05 PM
Quote:
Originally Posted by Smiley928
WARNING TO EVERYONE. My father just had an issue with the site taking money out of his checking account. He had $80 taken from his account every minute for several minutes and none of it showed up in his account. Customer service was no help and he ended up going to Delaware Park where the VP met with him. He showed them copies of his bank statements showing all the $80 transactions and none of them even showed up in the poker site. They couldn't see the transactions going to his account on their end but had proof they were coming out on his end. Great way to start off!!!
That's a hell of a glitch but hey at least when he went to Delaware park try solved his issue.. But I agree with the phone support being ****, and me not being able to get my 50 free spins, I think all is good...
Delaware online poker now up [Nov '13] Quote
11-23-2013 , 07:55 PM
Do the companies send a code to your phone every time you log on, or just when you sign up?
Delaware online poker now up [Nov '13] Quote
11-23-2013 , 10:52 PM
they send you a text that you have to reply to authorizing them to check your phone when you log on. They then check your phone every 15 minutes to make sure your still in the state. The problem is if you have a low signal when they check it then they will kick you off, whether your in the middle of a hand or not.
Delaware online poker now up [Nov '13] Quote
11-24-2013 , 08:45 AM
The roll out of Delaware on line poker couldn't have been handled shoddier. The Internet site is fraught with glitches. The import of foreign customer service representatives incapable of dealing with small problems have also helped to shake the confidence of poker enthusiasts. The lack of English speaking skills that those service people have is only a small piece of what went wrong. They don't appear to have the ability to actually fix anything, probably because they lack a basic understanding of the legislation and apparently do not process the technical skills they require to accomplish their goal. Delaware internet poker customer service is available only to sooth the soul and on that score, they have failed. But, absolutely the worst, categorically dumbest decision Delaware executives made, was to run the site independent of the brick and mortar rooms. Watching this roll out from the sidelines confirms my position that people knowledgeable of the folks who play poker need to run poker rooms…. even the on line variety. Lottery individuals need to run the lottery and keep their hands off of internet poker. Perhaps this Delaware humiliation will be a lesson for other states considering legislation to implement internet gambling to learn.

Delaware already had a difficult path to traverse on the internet gambling scene. A relatively small population for such a venture made it important to "get it right". The decision makers might have been hard pressed to get it more wrong. Internet poker tied to brick and mortar rooms could have made this roll out much more successful. Tournament satellites run on line into live tournaments would have been a big draw. Withdrawing and depositing funds at the casino would have helped create security in the minds of the players regarding the safety of their funds. I don't doubt the legitimacy of the cash out procedures of the state, but stripping all authority from brick and mortar poker personnel borders on incompetency. It was an opportunity almost surely squandered by bureaucratic nonsense and directed by people who believed that offering poker on line was as easy as running a slot machine over the internet. Men and women not qualified to make important decisions regarding poker were in charge. As a former Delaware resident, I’m embarrassed by the incompetency of the roll out of internet poker.

It begs the question of how much smarter New Jersey legislatures are than those Delaware. Could it be the educational system failed Delawareans or simply that a slower life style pace lowers the IQ. New Jersey will do all the things that Delaware lottery failed to accomplish simply because they have poker enthusiast involved in the process.

It is nothing short of a shame on the lottery officials who led Delaware's much awaited internet poker roll in such a misguided manner. And an embarrassment to those state bureaucrats who bestowed power upon them to complete a project that they were entirely unqualified to implement.

Last edited by layemdown; 11-24-2013 at 09:03 AM.
Delaware online poker now up [Nov '13] Quote
11-24-2013 , 09:26 AM
layemdown...do you really think the lottery is making the poker decisions? They went out and got a vendor to do just that - 888. The same company Vegas used and I think they know what they are doing. Kevin from DEL Park said they are making the tournament decision and they will have events that start online then come into the poker room for the final table. He said it is just too soon for those events since they lack the players. He also said they will be able to take deposits at the casino but just not yet but very soon.

It has ben less than a month so I think we should all be a little patient. It was the first state to do all games and I think it went pretty well. WE are not slower then NJ but faster. WE got it first and we got sports gambling and they can't. So way to go DEL lottery and thank you!
Delaware online poker now up [Nov '13] Quote
11-24-2013 , 09:59 AM
URRGH. They can detect remote control software, but they can't tell you what it is?????
Delaware online poker now up [Nov '13] Quote
11-24-2013 , 10:37 AM
Quote:
Originally Posted by denuts
layemdown...do you really think the lottery is making the poker decisions? They went out and got a vendor to do just that - 888. The same company Vegas used and I think they know what they are doing. Kevin from DEL Park said they are making the tournament decision and they will have events that start online then come into the poker room for the final table. He said it is just too soon for those events since they lack the players. He also said they will be able to take deposits at the casino but just not yet but very soon.

It has ben less than a month so I think we should all be a little patient. It was the first state to do all games and I think it went pretty well. WE are not slower then NJ but faster. WE got it first and we got sports gambling and they can't. So way to go DEL lottery and thank you!
I do think that lottery is making the decisions regarding Internet poker. Possibly Kevin knows something of what's happening now, but he sure didn't prior to the roll out. And neither did the other poker room managers. I can't speak to the casino as an entity since casino's gaming people often don't understand poker players. But, 888 didn't make any decisions that I'm aware of. They provided the software and customer service help. The software, from what I see works fine. 888 had to work within the constraints of the legislation. I believe that's why customer service is so inapt. Because they don't know what Delaware is, much more, what the laws are. 888's big failure was in not training their representatives on disabling software that prevented sign on's. Also, it might have been better if they used actual Delaware or US residents as their customer service representatives as well. It would also have helped if they had some degree of authority to actually do something.

It's not a function of the software or the systems and laws. Somebody decided to do this outside of the B&M rooms and that's the mistake they made. It really was stupid. True, they got it up and running and there's something to be said for that. But, if NJ comes on line a month later with a much more palatable Internet poker business model, do we applaud Delaware who does it worse?

It's obvious that poker folks don't have much to do with the actual implementation of Delaware Internet poker. Mind you, I'm not speaking to Internet gambling. On that score, I think Delaware did as well as could be hoped for considering the state line constraints. But, poker is a different animal and poker players acknowledge that simple fact. Lottery officials don't understand the mind set of poker players's. I can think of a dozen very imaginative things that Delaware could have done to be much more successful with an on line/B&M poker room joint roll out. Getting there only would have required some insight into the players. It's why NJ is doing POKER better. They have the rooms involved in the poker aspect of on line poker.
Delaware online poker now up [Nov '13] Quote
11-26-2013 , 02:10 PM
Just in case anyone is curious about withdraw timeline

Requested Wednesday 8:28p
Uploaded scans of DL and online bank statement
Got reply email with withdraw code 8:28p
Got 'Approval' email 8:45p
Got 'docs verified' email 11:45
Got funds in checking Tuesday
Delaware online poker now up [Nov '13] Quote
11-26-2013 , 04:32 PM
my cash out was easy as well. I have been trying to get registered on all the Jersey sites all day and I can tell you that DEL is way better. I have not had any issues with DEL and I think they are doing a great job. Way better than NJ which to me is no suprise. NJ has way too many sites with different rules. I like that DEL sites are all consistent. Once they start to advertise more and get additional players we will all love it.
Delaware online poker now up [Nov '13] Quote
11-27-2013 , 12:07 AM
Traffic is picking up decently. There was a good 2/4 game going tonight, and a handful of 1/2s as well. Hoping they pool with NJ and NV sooner rather than later.
Delaware online poker now up [Nov '13] Quote
11-28-2013 , 11:47 AM
Hi guys. I'm planning on traveling to Delaware this week-end to do some interviews for a series of videos I'm doing about East Coast gaming and iGaming. I'd be interested to talk to some of you in Delaware about your own experiences with the products there. PM me if you'd like to talk. Thank you.
Delaware online poker now up [Nov '13] Quote
11-30-2013 , 04:20 PM
Quote:
Originally Posted by pokerfunx
my cash out was easy as well. I have been trying to get registered on all the Jersey sites all day and I can tell you that DEL is way better. I have not had any issues with DEL and I think they are doing a great job. Way better than NJ which to me is no suprise. NJ has way too many sites with different rules. I like that DEL sites are all consistent. Once they start to advertise more and get additional players we will all love it.
I've been following the comments in the NJ thread and you're right, there have been a number of problems. Just as there were with Delaware Verizon and border line communities. I guess that's to be expected. I've also been following the action. Last night there were over 1200 players at the table on Borgata/Party. I agree that 6 rooms is going to really dilute the player pool. But, can you imagine how cool Delaware's site would have been if they tied into the B&M room? I just don't get it. This was a huge opportunity IMO. Sure Delaware has 5 or 6 tables (almost all micro) running at any given time. But, with only a little effort and some knowledge of what would attract players, it could have been much better.

On line satellites into larger "live" weekly tournaments in the room. They could even have run satty's into small $65.00 tournaments
Cash outs and deposits in the casino
Internet cafe at the casino near the poker room bar
ADVERTISING and promotion
Decent customer service with actual Americans answering questions
Somebody to talk to at the B&M room about on line poker

Blah, blah, blah. The list is long.
Delaware online poker now up [Nov '13] Quote
12-02-2013 , 09:29 PM
looks like a few people in this thread have asked about or have had issues with "remote control software". i am struggling with this too, is anyone having any luck? i have uninstalled many of my programs via control panel. i'm looking at the task manager to see what background processes could possibly be causing this problem, but nothing jumps out.

not really sure what to do

and of course, even if i can solve this issue, i am expecting to run into the "i have verizon" issue next...
Delaware online poker now up [Nov '13] Quote
12-02-2013 , 09:37 PM
Quote:
Originally Posted by SirSkelly
looks like a few people in this thread have asked about or have had issues with "remote control software". i am struggling with this too, is anyone having any luck? i have uninstalled many of my programs via control panel. i'm looking at the task manager to see what background processes could possibly be causing this problem, but nothing jumps out.

not really sure what to do

and of course, even if i can solve this issue, i am expecting to run into the "i have verizon" issue next...
For me I ended up opening task manager, hitting the "programs" tab (I think that's what it's called - not "applications" but the one that lists each executable running), and hitting end task one at a time & re-trying until it worked. You don't have much to lose - if your computer becomes unresponsive because you close something you shouldn't have, just reboot & you're good to go.

For me it was (I'm going off of memory here) the Intel Rapid Storage accelerator or something along those lines - IAStor.exe or something like that. Go figure. Apparently it's not needed & 888 thinks it's "remote control software"...

I first tried closing everything that made sense but when I ran out of ones to try I just started ending all the suckers until it worked....
Delaware online poker now up [Nov '13] Quote
12-02-2013 , 09:58 PM
Quote:
Originally Posted by swayzack
For me I ended up opening task manager, hitting the "programs" tab (I think that's what it's called - not "applications" but the one that lists each executable running), and hitting end task one at a time & re-trying until it worked. You don't have much to lose - if your computer becomes unresponsive because you close something you shouldn't have, just reboot & you're good to go.

For me it was (I'm going off of memory here) the Intel Rapid Storage accelerator or something along those lines - IAStor.exe or something like that. Go figure. Apparently it's not needed & 888 thinks it's "remote control software"...

I first tried closing everything that made sense but when I ran out of ones to try I just started ending all the suckers until it worked....
you are a life saver! just did this and it worked. you're right, it's rather nonsensical, but hey, whatever works!

thank you very much
Delaware online poker now up [Nov '13] Quote
12-03-2013 , 12:35 AM
Quote:
Originally Posted by SirSkelly
you are a life saver! just did this and it worked. you're right, it's rather nonsensical, but hey, whatever works!

thank you very much
Cool, no problem, glad to help! See you at the tables! Though I'm going by the name "nagrom" on there.....
Delaware online poker now up [Nov '13] Quote
12-03-2013 , 12:56 AM
So just saw a Partypoker.com commercial on TV in DE. Anyone know wassup with this? I heard about DE poker but if Party is involved Im excited!! Give me the downlow cuz I thought only Delaware park was involved....
Delaware online poker now up [Nov '13] Quote
12-03-2013 , 01:47 AM
Quote:
Originally Posted by swayzack
Cool, no problem, glad to help! See you at the tables! Though I'm going by the name "nagrom" on there.....
see you there, i went with 302grinder... real original, i know.

luckily had no verizon IP issues, but i did have to submit my license for verification. took like 3 hours to get approved (although this is kind of off peak hours, i suppose).

they denied my mastercard deposit, so i just went with ach. got the money instantly. seems there are still a few 50NL tables at the moment.
Delaware online poker now up [Nov '13] Quote
12-03-2013 , 09:04 AM
Quote:
Originally Posted by uradoodooface
So just saw a Partypoker.com commercial on TV in DE. Anyone know wassup with this? I heard about DE poker but if Party is involved Im excited!! Give me the downlow cuz I thought only Delaware park was involved....
AFAIK (and I haven't been paying close attention), all DE rooms are playing on 888. It's as if 888 Delaware is like Merge, and DE Park, Dover Downs, and Harrington are skins like Carbon, Aced, etc.

You were probably seeing an ad for Jersey, where sites are independent of each other.
Delaware online poker now up [Nov '13] Quote
12-03-2013 , 10:16 AM
Ah ok thanks.
Delaware online poker now up [Nov '13] Quote

      
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