Quote:
Originally Posted by StueyIvey
i'm starting to get livid.
Cashed out $6,800 and got confirmation they sent on 5/22. It's 6 days later and nothing has shown up.
Called the customer service line a few times over the past week and they keep telling me to wait and that it will go through. I've used BTC for years and there is always a transaction ID. they refuse to give it to me. if they actually sent i could put it through accelerator but they can't give me that info.
10+ year losing customer on Bovada/bodog and after this doubt i'll ever use them again.
I realize the BTC network is congested but waiting 7 days from when they "sent" the withdrawal is unacceptable. also the customer service reps have been awful and have no idea what they are taking about.
Bovada has taken a losing longterm sports better and pissed me off where i doubt i'll do business with them again.
They prob just ****ed up, happened few times to me, it should be in your account instantly BUT unconfirmed if it was sent..
It's happened to me 3 times now (once btc and twice bank)
Take a screenshot showing it never made it to your account and call speak to a manager, they will re-credit your account or send it again...