still nothing received, emailed sbr to find a track on the transfer and betonline, if its sent this should be easy enough to provide otherwise it obv hasnt been sent
Any news on the cashout Dreams?
Betonline has put another delay on my checks and have told several lies. Been trying to contact SBR but waiting for a response..
no news, requested a track but that was ignored, emailed sbr they just said that a new manager is trying to figure out whats going on...not sure what to make of that but thats all thats new
07/17/12- Requested $2450, paid $50 for 7-day express check
07/26/12- Requested $1950, paid $50 for 7-day express check
08/02/12- recieved email from betonline telling me about delay for only one check.
Hi Kyle,
This is Arthur from BetOnline.ag
Let me inform you that there is a delay on the $2,450.00 Xpress check payout and unfortunately there isn't any estimated time frame at this moment. However, there isn't any delay on the $1,950.00 Xpress check payout. IN the meantime we appreciate your patience.
Should you require further assistance or information, please contact us by replying to this email or initiating a Live Chat.
Sincerely,
Arthur Forbes
Player Services Department
Betonline
We have generated a support ticket to help us track your inquiry. Your ticket code is LTK58302332698X. Please use this code in any further communication.
08/04/12- Email confirming both checks have been delayed
Hi Kyle,
This is Kieffer Lloyd from Betonline.
I hope you are fine. In regards to your payouts request for $1,950.00 and $2,450.00 through check we apologize for the delay and any inconcenience we are working hard on order to provide you with tracking numbers as soon as posible.
If you have any doubt or concern please feel free to contact us at our customer service phone number 1-800-977-4717 or through the live chat.
Best Regards.
Should you require further assistance or information, please contact us by replying to this email or initiating a Live Chat.
Sincerely,
Kieffer Lloyd
Player Services Department
Betonline
We have generated a support ticket to help us track your inquiry. Your ticket code is LTK58302336012X. Please use this code in any further communication.
08/06/12- An email giving me a timeframe on my checks. I also called that day and spoke with represenative Josh Mclean and he promised me a tracking number within the week.
Hi Kyle ,
My name is Charles Melvin Customer support at betonline,ag
I hope when you receive this email you are doing well.
In regards to your request,I do apologize for the inconvenience
We will be receiving a tracking number for your payout by the end of this week
or by the begin of next week,Your patience is highly appreciated.
Should you require further assistance or information, please contact us by replying to this email or initiating a Live Chat.
Sincerely,
Charles Melvin Ext,#2667
Player Services Department
Betonline
We have generated a support ticket to help us track your inquiry. Your ticket code is LTK58302343752X. Please use this code in any further communication.
08/07/12- Betonline claims to not be penniless yet can not pay there customers on time.
Reference number: LTK58302343752X - Please use this ticket number in any correspondence with us.
Subject: New Inquiry (LTK58302343752X)
Hi Kyle,
This is Brett from player's service. Due to unforeseen issues there will be a delay in your last payout requests. For that reason we will be making some adjustment so we can cover the fees as a courtesy. The transactions are to be fulfilled, the funds are there and we aren't penniless at all. Thanks for your patience.
If you have any other questions or require further assistance, please do not hesitate to contact us.
Best Regards,
Brett Gorman
Player Services Department
08/13/12- I called to follow up with one of the representatives at Betonline. Talked with Nigal Wright, ext # 2671. I asked him if I was going to recieve the tracking number this week as promised. He said yes, I will recieve a phone call within the hour I called from the third party processor. Never got a call! I called betonline and they cannot explain why I didn't recieve a call or why there is a delay and any information that is helpful or honest.
Furthermore, Betonline has proved to be a unreliable, unprofitable and cheap site for serious gamblers or recreational players. Please give feedbacks, advise or explain problems that you have encountered with this scandalous site.
no news, requested a track but that was ignored, emailed sbr they just said that a new manager is trying to figure out whats going on...not sure what to make of that but thats all thats new
Hey Dreams, have you called the Panama Gaming numbers yet? I tried too but no luck...
i havnt been able to get through either, will do some more research and maybe find another number
Has Lou been helpful in your situation? He finally got back to me but Im still waiting... I been on betonline to check out tables and it suprises me there are still a fair amount of players playing higher stakes...don't know how they keep them around. Maybe they pay some, but others they scew over, I have no clue.
haha i guarentee you that they'll be posting threads within the coming months soon on bol's thieving antics. Lou has been responding to my emails, and getting in contact with bol, i really wanted a bank trace on a transfer but that wasnt given...i suppose time will tell
Check out these sites if you haven't already. Two panama gaming links at the bottom of page. I tried calling some phone numbers but my service does not allow it so I used email instead. My next move will probably be contacting the police or FBI in Panama. http://www.gamingfloor.com/Commissions.htm#Caribbean
i wouldnt bother with the police and maybe give it a little more time before the fbi, thats the absolute last resort, bol are slow but given that its football season and they'll probably receive a whole bunch of money soon i would give it a few more weeks before going down that road
Im gonna have my emails translated to spanish.. don't know if these sites are going to do much, but we'll see. Yeah, I guess I'll give a few more weeks for that lol.. BOL encourages me too though, with all the false information they give...
Im gonna have my emails translated to spanish.. don't know if these sites are going to do much, but we'll see. Yeah, I guess I'll give a few more weeks for that lol.. BOL encourages me too though, with all the false information they give...
post a complaint on sbr, they have helped people in the past, dont give up it seems tedious but just keep pressing
I deposited $1700 into BOL a number of months ago. I won some big futures and turned it into ~$18,000
I have requested a bankwire for $13,500 on July 1. I have not received my money. I have spent countless hours sending emails and talking on the phone with BOL. It has been a nightmare. Has anyone had ANY success? I also contacted SBR in hopes of our issues being solved. I will keep everyone posted regarding my situation.
Does anyone know, if Betonline can be taken to court because I am having a similar problem with trying to withraw £2300. I'm relatively new to the online poker situation so I'm not sure on poker sites' accountability with various UK laws.
How can those scumbag affiliates carry-on like they have an un-biased stance when reviewing online books. How much $ does it take for BOL to have sparkling reviews on sbr. Hard to ignore the weekly 'BOL has not paid me' threads.
I have an express check from 8/3 mine is under 4 figures and they wont even let me change to western union and that is rediculous. Also they still have express check as an option what sense does that make. At least take it down so everyone else who doesn't know doesnt keep getting screwed.
