Hi guys,

I have been playing for 4 months on Winamax and everything runs smooth till now. I just received the following notification:

We are contacting you today in regards to your Winamax account.

We have deduced that your postal address and/or bank details registered to your Winamax player account and the IP addresses you are connecting from are located in the Netherlands.

All gaming operators that want to offer their services to players living in the Netherlands must hold a licence issued by the local gambling commission. As Winamax does not hold such a licence, your player account will be permanently closed on Monday, 30th of April 2018.

If, however, the mailing address and bank account listed on your Winamax account are not current and you now live in a country where Winamax operates legally, please log in and update your information from the “My account” section before Monday, 30th of April 2018:

https://www.winamax.fr/en/my-account_my-account

By updating your account with your new address and bank details, you will be able to continue to take advantage of our services after Monday, 30th of April 2018. Don’t forget to send us a copy of your bank document so that we may validate this.

However, if you are still a resident of Switzerland at this time, then your account will be permanently closed on Monday, 30th of April 2018 at 12:00 CET. On this date, the funds in your Winamax account will be automatically transferred to the bank account you have registered on Winamax. The transfer will include the value of your bankroll at the time of your account closure, the face value of any unused tournament tickets and the monetary equivalent of the Miles you held, at the rate of €0.013/Miles. Funds will appear in your bank account within 7 days of the transfer date.

Timing is really bad since I qualifed for 2 day 2 events which play tonight!

Any other Dutch players experiencing the same problem?

Yes got the same message and was in the middle of a couple games as well

seems like a really specific niche of players, or they messed up

Why? April 30th is over 2 weeks away. Or was your account suspended/restricted when you received this notification?

Yes the account is frozen, can't get in anymore! Account has been verified and approved as a Dutch player. So they were fully aware I am playing from the Netherlands.

In that case I would immediately email them back with a very short message about the fact that you are in a couple of day 2s tonight

I would also tweet at them with the same message

They should be able to restrict your account so that you cannot register for any more MTTs/SNGs or sit at any cash games, but be allowed to play out what you are currently in

Hopefully will get resolved


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looks like they are on it

Got the same email as well. Account is frozen already ��

Account has been unfrozen! for u as well Strontaandeknikker and modeselector?

Yes, altho unclear if i can just play till the end of the month or that this is just temporary

any update on this subject ?? I'm going to relocate to the netherlands and want to know if it's possible to play on winamax from there...

Not possible

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