Even if he has 1mirrion chps IN HIS COINPOKER ACCOUNT doesn't matter. He has to have 1 chp outside his poker account to an eth wallet, TO SEND this 0.00000000000000008 you mention from there. He can't have at least 1 chp outside of his poker account though, because a) ico is closed, b) he can't withdraw (at the moment) at least 1 chp, c) nobody can sent him 1 chp in his eth address coz chp transfers / exchange can't be done at the moment. so it's a dead end for him , UNLESS they open withdrawls before his deadline for won eth claiming ends.

Thank you for your feedbacks, they will be pass on to the relevant team!

Hello thanks for your feedback, we are aware of this issue among other issues and they are on the list for next software updates!

Coinpoker admin, can you please resolve this?

Are they destined to miss the deadline? And can you please be diligent when responding, this is obviously the critical aspect of the complaint. Don't give them 5 days to win a CHP playing free rolls, thats a terrible spot to be in.

For the guy that says he can't verify his wallet to receive his ETH prize. Probably you didnt read the terms and conditions before registering but you had to buy 1 CHP minimum during ICO to verify your wallet. I didnt register to this ETH tournies because of this. Didnt want to win 12.5 ETH and not receive them because of wallet verification.

I read both the T&C of the site and the tournament, and nowhere was it apparent that the only way to load CHP to your ETH wallet before the deadline would be to buy into the ICO. I even asked their email support before the end of the ICO if I needed to buy in to get my prize, and they ignored the question.

Coinpoker has done everything in their power to withhold this prize from me, and the admin is now confirming that they intend to do so. Use this site with the utmost caution and with the knowledge that their email support is insanely slow and will give intentionally vague or non-answers to avoid paying you earned prizes.

I'm confused. I thought he needed to deposit a fraction of a CHP to the account to verify, which shouldn't be too hard since there must be a bunch of players who bought, verified, deposited and left a fraction of a CHP in their wallet. Was it stated in their T&C that he had to buy at ICO to get the ETH?

Email between me and CHP staff while ICO was still active where I try to figure out if I need to buy in the ICO to get paid. They are evasive and ignore that part of my question in both emails.

Yes the admin in telegram said the terms and services stated you need to participate in the ico or pre ico (to win free roll eth but not necessarily to claim future CHPs winning in the future). I didn't know myself and I'm not sure where it is stated (I am usually terrible with specifics so I rely on others to point them out etc). I doubt this player or any others with the same complaint were purposefully ignoring this requirement. The admin basically admitted there were others with the same mistake (maybe they are just being passive as a cus support provider).

I think the problem here might be there is a legal implication if they start paying eth out to unregistered accounts? So if that was true, and they might have some sincere reason for not explaining the details behind this then their hands would be completely tied. The admin said they couldn't comment on this question in the simple chat and said to email, which make sense because they have to be careful with what they explain and how in that regard.

I couldn't see this group standing behind a decision not to pay out a few hundred dollars for s trivial reason if its an honest mistake by a player. It brings up an idea, perhaps not quite on topic (but not perfectly off topic), whereby the players community creates a donation account for eth or CHPs that is not a part of the coinpoker operations, and holds votes regularly to decide which players they make whole for situations like this one. It would have to be legal, but I think if its donations in cryptoland it probably is perfectly legal.

Let's try to clear this up, clear yes/no question to support:

If I transferred robhimself a CHP and he tried using that to verify his account, would you pay him his ETH despite him not having taken part in the ICO?

I would like you to refer to my posts in the previous pages.

Their T&C merely says you need a verified account to receive ETH, but not what that entails. You are then expected to go into the page that shows how to verify, notice that it requires you to send CHP to their ETH address, see that the end date for being paid out is before you are allowed to withdraw CHP from their site, and put the pieces together.

Nowhere is it stated that participation in the ICO is a requirement of winning ETH, and if it were, they would be massive *******s for sending the email about winning ETH to their whole mailing list rather than just those emails belonging to ICO buyers. Nowhere is it stated that buying in the ICO would be the only way to get CHPs on an ETH address, I don't understand how tokens work as I have no experience with ETH, so this wasn't something that was clear to me in any way. It would be really easy for them to make it clear, they could just say it, but they don't bother, don't answer emails asking about it, and I've had other people message me now complaining about CoinPoker weaseling out of paying ETH. They give out CHP like it's candy, but ETH costs them real money.

No you get access to your eth, and far as i know you can't transfer. They have a plan for regulation compliance and so it looks simpler from the players side. The rules were make specific so you HAD to participate in the ico or pre ico. I just am not perfectly sure if was part of the incentive to participate in the ico or if it is for legal reasons. If its the former, I would guess in a few weeks they will decide to pay such players (probably in CHPs based on the market price), if its the latter then they CANNOT pay out to such players and you might never get a clear answer because they have to protect themselves and their ideas

I second that. I read them too and didn't realize it in the beginning.
I happened to read a user post on the bitcointalk thread and realized it then.
And to double check it, i asked the mod at chat.coinpoker.com to verify it and he said "yes, you have to buy only 1 chp at ico to verify your wallet, and you are eligible to claim eth winnings".

Guess what, i couldn't even do this (buy 1 chp) , l m a o, because i don't have any crypto coins, and couldn't buy eth with fiat money ......because guess what.......... all the crypto exchanges have temporarily suspended new account registrations due to heavy work load (after december's crypto bull run).

Realizing all this, I DIDN'T play the tourneys even to get the chp prize. I didn't want to get some hot run and win 2-3-4-5 eth (lol) and not being able to claim them.

this is looking wierd , the next step is they wont let the freeroll players to cashout? - with some excuse , hope not :/

Their support quite clearly state that all you need to do is send the small CHP amount to verify! Whoever is sending robhimself CHP, will also have to send a very small amount of ETH, so that robhimself can send the CHP to the coinpoker main wallet.

2 coinpoker reps have deflected on this this with completely nonsensical replies. Would be great to get a proper answer

Nobody can sent him nothing coz chp transfers from user to user will be enabled after chp hits exchanges at february.
I think the only chp transfer you can do so far is to deposit chp you bought at ico to your coinpoker poker account. (coinpoker's wallet)

both wrong, fwiw

CHP has been paid to anyone who bought it at ICO (started ~8 days ago, despite what one head of a department in coinpoker was saying in this thread - which is fairly concerning). These people received it on their wallets and can do whatever they want with it, sending it to anyone or any wallet they please

So we have this page that the admin referred me to, and the bold is a drop down you have to click to see:

https://coinpoker.com/200ETHtournaments

The key line I underlined is the **implication** that you need to buy CHPs from the ICO or perhaps win them. So there is either the admission that they used TERRIBLE wording, and that any rational sincere person would agree that they should have added another starred bullet saying "You NEED to participate in the ICO or Pre-ICO to get paid out from eth tournaments

Or this is not the case...the admin says they will ask about player transfers and whether this could allow to properly verify an account. So I think they are not perfectly informed and I think they are too bogged down to get to this specific (even thoughts obviously in the forefront of the players minds).

Yes so some of you have legitimate complaints and it looks bad because you cannot get a proper answer in a timely fashion from admin. But so far they did make some players, and they did take back crucial decisions they were not acceptable from a players view. So think you have to be patient. There poker players on this project that won't have their name on it if they are not properly serving the players, but we have to admit they are extremely flooded right now having just kept their site running for a smooth ico, even though the individual customer is important, they admittedly have bigger things on their plate that are mission critical and they evolving their plan as they go. I believe you will get paid, you can't blame their support for not getting to this yet.

And again there is the possibility they legally can't pay out, if you didn't verify with ICO chps, I'm leaning towards this not being the problem though.

Maybe you are right. Now that the ICO ended. (if it's enabled now)

Ahh, thats what the admin was referring to. I am not perfect on the details, so if I were to donate 1 chp, is there a way do get this player their eth? and if we need an escrow we will agree on one...

Is that a reasonable possibility?

Edit: shouldn't need an escrow, just need your public CHPs address I think...from your ethereum based wallet. Not sure if I have CHPs to send but it should be hard to find someone with 1 CHP

THE PROBLEM is not the verification, BUT the deadline they have, which i don't understand to tell you the truth.

Why there had to be a deadline to claim? Just state on T&C "you get nothing if unverified" which is fair and i understand. I will then verify 3 months after i won the tourney and get the ETH. where is the problem with that? WHY the deadline?

I agree. But if there is no good reason, I am sure they will pay it out. If there are legal reasons they we aren't going to get an answer until they properly craft it.

But the deadline hasn't passed so if you can transfer CHPs, this restriction might not be a problem.. and the admin wasn't sure, so its worth the experiment.

I'm not taking part in your ICO.Open up your withdrawals or this is a borderline scam site. I want to withdraw what the **** is the problem???? I waited until the 26th now you want us to wait until your coin hit the exchanges. Get real. Pay the man his ETH also.

Unfortunately their how-to link just redirects to their homepage, rather than show what information had been displayed on it (they had changed it several times since November). If you still have it open and can screenshot it and post here, that would be great.

Interesting that they are modifying the terms and conditions during the payment period. Although the term now just states "The winnings will be transferred to the winning player’s verified ETH wallet address [homepage]", which is the response that robhimself got from support


Before the ICO ended you could transfer. Coinpoker starting paying out those who invested in their ICO over 8 days ago:

https://etherscan.io/tokentxns?a=0xe...d5d3a3e315489c

What forum is that quote from? Would be amazing, but unsurprising, if the response was from someone involved with coinpoker

I have the same problem.
After i won some ETH in tournaments i sent Email trying to know how can a get ETH. The answer was
I receive and reed this mail jan 26 when ICO closed.
And now i have enough CHP in pokerroom. But....
I can`t verify because i have no CHP in e-wallet. Few hours ago i sent eth to their wallet, but they (support in telegram) said i have to send CHP (not ETH). But I don`t have it 1CHP i need (in my e-wallet).
Support in Telegram said i can buy eht/chp till February. And i can`t have my ETH becouse ICO closed. And if i`m not verify e-wallet till February i will not receive ETH i won before.

Are you trying to not pay me my prize?

P.S. Can anyone sent me few CHP to my E-Wallet? i`m ready back CHP in room with 10x.