Quote:
Originally Posted by Loctus
Pretty funny that the security mail notifying you that you've been permanently banned also includes the standard list of suggestions to make your account more secure
I realize it's standardized to be in every security email, but still rubbing salt in the wound
To me it seems like stars accuse you of abusing deposit bonus and then funneling that money into other accounts (I guess your main now banned one)?
Latest update.
After continuously sending emails insisting that they prove those accounts were mine
Pokerstars have now changed their accusation on my account to chip dumping.
From multi accounting to chip dumping.
Well done Pokerstars, whats next ?
Hello Leon,
We are writing to inform you that your account has been investigated due to irregular poker play at our tables. Our investigation has concluded that you have been involved in chip dumping activity.
Please refer to sections 5.8 and 5.9 of our Terms of Service, which clearly state our policy on chip dumping:
5.8. CHIP-DUMPING. Chip-dumping occurs when any User intentionally loses a hand in order to deliberately transfer his chips to another User. Any User who participates or attempts to participate in chip-dumping with any other User, including being the recipient of funds, while using the Service may be permanently banned from using the Service and their User account may be terminated immediately. In such circumstances, Rational Group will be under no obligation to refund to you any monies that may be in your User account at such time.
5.9. FRAUDULENT BEHAVIOR. In the event that Rational Group deems that a User has engaged or attempted to engage in fraudulent, unlawful, dishonest or improper activity while using the Service, including without limitation, engaging in any of the activities set forth in this clause 5 or any other game manipulation, or the making of any fraudulent payment, including without limitation, use of a stolen credit card or fraudulent chargeback or money laundering, Rational Group shall be entitled to take such action as it sees fit, including, but not limited to:
a. immediately blocking a User's access to the Service;
b. terminating a User's account with Rational Group;
c. seizing the funds within a User's account;
d. disclosing such information (including the identity of the User) to financial institutions, relevant authorities and/or any person or entity that has the legal right to such information; and/or
e. taking legal action against a User.
Our complete Terms of Service can be located here:
http://www.pokerstars.com/poker/room/tos/
As chip dumping is not tolerated on our site your account has been permanently deactivated and any funds generated from this activity will be retained .
We wish you all the best with your endeavours outside of our site.
Regards,
Zachary
Stars Security
To enhance the security of your Stars Account, we strongly encourage you to set up our additional security features; Stars PIN, SMS Verification, RSA Token and Security Questions. Activation of these features is extremely simple and can be completed within the 'Account' menu within our software.
We will NEVER ask you to confirm your login credentials or password via email, phone or chat facility or in any way. We do not advise giving your login information to anyone under any circumstances.
Last edited by LeoKeZoJr; 05-18-2017 at 09:33 AM.