For this sort of problem, I would like to make a suggestion to 888rep to pass up. I could be wrong on this but I'm pretty sure this is what is happening...and btw I've said this before in this thread and to support.

When I first signed up for 888 I "unsubscribed" from the automated emails sent when you logon. For whatever reason I believe this is what is causing everyone not to get the emails for there promo tickets (i'm assuming through some sort of "programming error" that causes all automated emails to not go through and the promos to not be "applied" as well.) So to verify this theory, I contacted support and told them I would get no automated emails for promos and such and they told me it must be on my end. I said whatever (even though it wasn't my end) and just told them to change me email. They did, and what do you know, I started getting all the promo offers and freeroll tickets I was suppose to be getting. Therefore, I think 888 should be looking into the email system, specifically the unsubscribe feature as I i believe this is causing the promo issues. Again, I could be wrong and if anyone DID NOT chose to unsubscribe from that automated login email, yet still doesn't get promo emails and such, this would disprove my theory so feel free to chime in.

I also unsubscribed from the automated login e-mails and had not been receiving promotional e-mails. Around December 30th after I contacted support for another issue I began getting them.

It doesn't matter what time zone you are in as they will expire 24 hours from you clicking on the email link.
The T & C here,

16. All TrTs granted in accordance with Section 15 above will automatically expire following 24 hours after such Funded Player has clicked on the relevant link contained in the Confirmation Email or upon the conclusion of the registration process for the last Daily Freeroll Tournament, whichever is the earlier.
http://us.888poker.com/terms/freeroll-every-hour/

That would be the case, if you have unsubscribed to recieve emails then you will need to contact support and ask them to subscribe you again so that you can get the promotional emails.

Please 888 rep. Please just ansewr the question that's been asked 5 zillion times above about the $500 wagering.

+1. I hit this mark yesterday evening playing $50NL & $200NL but have not received anything yet.

888rep,

I just sent the following email to support, but please follow up and make sure something is done. I've seen this player do this multiple times. If it is not stopped I will stop playing on your site.

In hand number 439072279 player donnyc76 announced to the table what he was folding while there was still action to come at the table. This is strictly against the rules of poker. He does things like this all the time and something needs to be done by you to stop him otherwise I will be withdrawing my money and move to another site to play.

BigSlickAK

Anyone??

As of now, nothing. Supposedly they are working on it.

Fellow 888 players, anyone gotten an email confirming they wagered $500 and qualify for the 80% rakeback?

Yesterday I kept track and I defiantly wagered over $500 even if only counting bets that i called and bets i made that got called, but didn't receive a confirmation email yet.

Has anyone else? Not talking about the email introducing the promotions.

Hi guys,

To clarify about the 80% Rakeback promotion, a wager can be an uncalled bet, such a raising pre-flop and having all your opponents fold or (obviously) a called bet on all streets. You must accumulate $500 in bets between 15th January (12:00 AM EST) 31st January (11:59 PM EST) in a calendar day to qualify for the 80% RB.

Good luck in your games!

888Rep

Players will receive the 80% Rakeback granted to them on a weekly basis. Every Sunday following the Start Date, they will be sent a claim email (the “Claim Email”) to which they must respond by clicking on the relevant link within the Claim Email sent to them. The Claim Email must be responded to within 7 days of reciept otherwise the Claim Email will automatically expire (the “Expiry Date”). All 80% Rakeback granted under this Promotion will be credited to a player’s 888poker.com account automatically following his response to the Claim Email prior to the Expiry Date.

We are well aware of how much have been wagered and once it is attained, the player will get an e-mail confirming this.

Escalated bud.

Thanks for this -I'll escalate it to ensure it is checked.

I hear you loud and clear and have gotten this feedback in the hands of the promo team.

Thank you!

Already posted this below, but I want to ensure you guys see it:

To clarify about the 80% Rakeback promotion, a wager can be an uncalled bet, such a raising pre-flop and having all your opponents fold or (obviously) a called bet on all streets. You must accumulate $500 in bets between 15th January (12:00 AM EST) 31st January (11:59 PM EST) in a calendar day to qualify for the 80% RB.

Good luck in your games!

Just wagered around $600 at .5/.10 and .10/.20 in about 40 mins. Probably wasn't optimal but only lost about $20. People hated me at the table...not sure why as I was giving away money with my style of play.


Edit- Don't think I didn't consider sitting at $5/$10 (there is a person currently seated) and just shoving once. But I was worried they'd call me!

888 Rep,

Do you know how quickly we will receive an email confirming the $500 in wagers? I kept track with paper and pen (lol) but want to make sure it goes through.

Obv if we do not get the email same day it will not help me.

888 Rep, is there anything you can do to help with deposits? Ive already been placed on Certegys VIP list and had 2k go through on WSOP, however I cant get any amount to go through on 888.

I called back Certegy and they said theres nothing they can do bc im already on the VIP list. I do have a Wells Fargo account and have had trouble depositing everywhere.

Appreciate any help here. This is absurdly frustrating not being able to deposit anywhere and move money easily.

So was this information, (EVEN IF NO ONE AT THE TABLE HAS YOU COVERED), that that 888rep gave out correct or not?

Is this bonus-policy incorrect?

Why do players have to respond to the Claim Email if they have met the "wagering" requirements? They have met the requirements and should receive their bonus because they have met the requirements, no? They may not be available to respond to the Claim Email, for some personal reason or other.

If some players don't receive a Claim Email, is there a published procedure in place to request a review if they think they should have received a Claim Email? Or are players expected to keep on top of these complicated procedures, and more fool them, their loss, if they don't?

Right, I knew I would not receive the rakeback yet, but I was referring to the e-mail confirmation. Any idea how soon after a player reaches the requirement the e-mail will be sent?

And thank you very much for your presence in this thread. As many have said before, it is appreciated.

You are going to sit there and complain when you are getting 80% rakeback!?!? 80%!!! They are not asking you to drive to Caesar's to go pick up your money. You are clicking a link in an e-mail...

Yes you have to stay on top of it, but it is NOT complicated.

+1

Figuring out how to get approved is complicated!

i wagered well more than $500 yesterday. playing 5/10 for a few hours i probably wagered close to $5,000, if not more. I did not receive any emails saying that i have qualified for the rakeback promo.

when do you expect these emails to go out?