888poker USA (formerly Pacific Poker) - Page 115 - Internet Poker

You wrote this in the US thread instead of the ROW one.
Can you send this to support with all the evidence and also your poker user name and they will look into it.

Thanks

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07-04-2015 , 09:16 PM

#2853

thegreatyan

newbie

Join Date: Oct 2014 Posts: 29

Hey guys I couldn't find a clear answer anywhere so hopefully I can find a proper answer here
so I reached the silver status about 3 months ago and now apparently I get 4 percent cashback instead of like 2 percent but how do I get the cashback ? Is it paid monthly ? And the only thing I could see was you can change your ppints to cash instead of buying stuff but I didn't notice any change from bronze to silver I still was going to get 36 dollars ? Help please

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07-04-2015 , 09:36 PM

#2854

shutdown

adept

Join Date: Sep 2014 Posts: 1,028

you won't get more money for points you already have but you now get 2 reward points per status point instead of 1.25.

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07-05-2015 , 02:41 AM

#2855

crnau

enthusiast

Join Date: Feb 2015 Posts: 95

I'm gold its ****ing crap compared to old system

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08-03-2015 , 02:18 PM

#2856

phaze112

grinder

Join Date: Oct 2008 Posts: 524

Quote:

Originally Posted by crnau

I'm gold its ****ing crap compared to old system

Yea thats why I quit, I was Gold making like a crappy 20% cashback, then they demoted me to 5% cashback because I took some time off and they are crazy if they think I'm playing with 5% cashback.

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09-02-2015 , 06:12 PM

#2857

PALLADINN

adept

Join Date: Jun 2012 Posts: 1,011

Good Morning All! Oh, it's evening.

Talk about a long respite. Almost a month and not one post to this thread.

The 888 Rep could take the month off and nobody would even notice.

So, what are the Promos for September 888 Rep? I did like the Pairs promo with the attached Bonus. A few more of those would be nice.

I do understand that things are influx due to the potential sale of Party and 888 missing the opportunity to buyout a competitor.

And does it seem like the NJ sites are holding back? Wonder why????

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09-02-2015 , 09:56 PM

#2858

bballwiz

old hand

Join Date: Oct 2005 Posts: 1,296

they refuse to ever run any type of sng promo bc they don't want to mess up wsops traffic

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09-24-2015 , 06:50 PM

#2859

zapzer

grinder

Join Date: Apr 2013 Posts: 519

did you guys change something with your geo location software? I haven't moved locations or change my setup at over and i never used to have issues. but the past several days, my success rate of logging on, for the first try is like 50/50. and when i do log on and start my session, i get booted like 30 minutes in.

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09-25-2015 , 04:15 AM

#2860

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,596

Quote:

Originally Posted by zapzer

Can I please have your poker user name?

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09-28-2015 , 11:35 PM

#2861

GnomePoop

centurion

Join Date: Jan 2013 Posts: 156

Does 888 offer hyper hu sit n goes? If so cananyone tell me how the traffic is for them and until what stakes the hyped are played until. Ty!!

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10-09-2015 , 08:34 PM

#2862

Umcle Diddler

old hand

Join Date: Aug 2012 Posts: 1,876

Is the site down? When I load the app I see people listed at tables but after entering my log in info I get a never-ending "connecting" pop up window.

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10-12-2015 , 08:02 PM

#2863

msnnj

enthusiast

Join Date: Nov 2013 Posts: 77

Anybody not get their freeroll tickets? I see 125 people playing the freeroll tonight - so want to know if it's just me, or did others have problems also?

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10-13-2015 , 03:48 PM

#2864

Brilliant27

will autograph for free

Join Date: Jun 2009 Posts: 4,390

Quote:

Originally Posted by msnnj

Anybody not get their freeroll tickets? I see 125 people playing the freeroll tonight - so want to know if it's just me, or did others have problems also?

I haven't been getting my tickets either. 888rep would you be able to look into this?

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10-13-2015 , 06:37 PM

#2865

murdahc

old hand

Join Date: Jul 2010 Posts: 1,243

2 years later and they still have issues properly dispensing tickets on time?

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10-13-2015 , 07:28 PM

#2866

PALLADINN

adept

Join Date: Jun 2012 Posts: 1,011

Same here. Same old same old. 888 falls back on the 72 hours to wait.

That does not work in the beginning of the promo. If you are depending on the 1 point entry for playing cash, 888 misses it.

The $10 deposit should work always and since 888 wants you to play the casino games, which I will not do, that probably works also.

See you at the poker table eventually.

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10-13-2015 , 09:27 PM

#2867

msnnj

enthusiast

Join Date: Nov 2013 Posts: 77

Quote:

Originally Posted by murdahc

2 years later and they still have issues properly dispensing tickets on time?

Yes, incredibly, but not surprising. I've missed two freerolls now. Playing tourneys, should be earning the status points and the ticket.

Don't they realize the cost of customer support they have to spend resolving these problems way outweighs the little bit of coding they would have to do to make sure the tickets are generated correctly?

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10-14-2015 , 12:28 AM

#2868

okterrific

old hand

Join Date: Feb 2006 Posts: 1,981

just noticed this promo today. its been 12 hours since i deposited 10$ to get ticket. still no ticket. would have thought the deposit money option would have been awarded a tik near instantaneously.

888 rep still miss those Stud 8 and omaha 8 limit cash games....

cool that they are running freerolls again. gl getting your tickets all.

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10-14-2015 , 05:08 AM

#2869

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,596

You should allow up to 72 hours to get the tickets,
Most of the times you get them the next day @ 8:00 am

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10-14-2015 , 01:52 PM

#2870

msnnj

enthusiast

Join Date: Nov 2013 Posts: 77

Quote:

Originally Posted by 888Rep

You should allow up to 72 hours to get the tickets,
Most of the times you get them the next day @ 8:00 am

Right, which doesn't explain why over 100 people got their tickets the first day, while I, and others, had to go through customer support, thereby missing the first two freerolls.

Customer support did just grant me my first ticket, but I am still owed 2 more.

As was said above, these issues also happened with the previous daily freerolls over a year ago. It's frustrating that it still hasn't been fixed.

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10-14-2015 , 01:55 PM

#2871

Stinky Stu

Pooh-Bah

Join Date: Dec 2007 Posts: 4,201

I haven't played on 888 in many months. Seeing all these problems with freeroll tickets doesn't make me miss it. This has been an issue before and I'm sure it will be again.

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10-14-2015 , 02:14 PM

#2872

Brilliant27

will autograph for free

Join Date: Jun 2009 Posts: 4,390

Quote:

Originally Posted by msnnj

Do you have the 888 customer support number. Imma call them for my tickets but I can't find the number. Thx

Quote

10-14-2015 , 03:07 PM

#2873

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,596

Quote:

Originally Posted by Brilliant27

Do you have the 888 customer support number. Imma call them for my tickets but I can't find the number. Thx

https://888nj-en.custhelp.com/app/an...,462/related/1

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