Quote:
Originally Posted by FromACtoLV
It's not customer service though. 888Rep has no ability to do anything regarding making their system and promotions work as advertised. He is just in the crappy position of being the one who has to deal with unhappy customers due to their mistakes.
Where I work, customer service is how well he company treats their customers. I was not referring to the customer service representatives, which at my job as well have no idea how things are expected to run.
Anyway, contacted them about this new glitch. I thought at first it could have been my memory card, but the countdown continued, so I don't think that was it:
>I sat down at a cash table and waited for the blinds. When I was finally posted the "away from table" message remained, covering up call and bet options. I had to fold all hands until finally sitting out, closing the table, reopening it. Then, of course I had to repost the BB even though I shouldn't have had to.