888poker started massively banning winning players for no reason!
05-23-2018
, 10:31 PM
Hello, fellow 2+2 members! In the past 2 weeks 888 poker started massively banning winning -mid and highstakes players without any real reasons, under the pretense of "the use of forbidden seating scripts"
To start off - I play nl1k-5k on 888 and always start tables, whenever I am in lobby, any table starter regular can prove that. I do not own seating script and could not phisically use it on this site. One month ago, I've started receiving emails for 888 support being accused in both(!) using seating software and\or using HUD in SNAP games.(which is hilarious, because I have not played SNAP games for 2 years or so) I replied to all of them, asking kindly to provide any proof and requesting to talk to someone responsible for so-called "investigation", of course, I got ignored, but in pretty funny way.
Firstly, they send me an e-mail(support Oksana) saying that they tried calling my home country's mobile number(which is offline since I am in Thailand now) and that I can call them back on 25th April:
Sounds great, because I'd love to hear explanations from the person responsible for false accusations, but guess what? When I asked for their phone number, I got reply on 27th April from support Laura, saying that there is not such option to talk by phone with the support and they can only review text messages. Seriously?
As you can guess, all my future walls of text and requests to prove my guilt got ignored or replied with the standart template. Then I received like 5 more new identical e-mails saying that the use of seating software was detected is will not be tolerated. And finally, I got banned today.
Yet, I am far not the only one, who got falsely accused and banned in last week:
Funny thing is - it is extremely easy to prove player's innocence in this case. Everytime I was in poker lobby - I was starting tables and playing without recreational player at the table - any table starting reg can prove that. How can you accuse someone, who is always seated at the table in using auto seating software? This just doesn't make any sense.
Also, I can confirm that JMBigJOE was NOT using auto seating software too. He started tables a lot playing with other pro's, otherwise I did not see him joining the table right after the fish. I can't guarantee the same about another banned regular Viper, but I am pretty sure that he started tables several times and I don't recall him instantly getting at the table once the fish joins too.
There are a lot of regulars, who obviously used and currently are using the seating scripts. Every pro player knows their names, because they NEVER start tables, but always join right after the fish sits in. Yet, they don't get any bans, unlike winning regulars who battle for the lobby all the time.
Support seems to totally ignore the e-mails, refusing to provide any proofs of the seating script usage and replying with same templates over and over again. In this thread I am kindly asking to spread this message among other 888 players, because if you play on this site and never break any rules, you may wake up one day and find yourself banned for no reason.
Any advices on how to find the justice are highly appreciated. The copy of this message will be also posted on Russian-speaking community forums.
P.S. The copy of support emails from the screenshots above in original text are under the spoiler below in the case if you want to translate them via googletrans by yourself.
To start off - I play nl1k-5k on 888 and always start tables, whenever I am in lobby, any table starter regular can prove that. I do not own seating script and could not phisically use it on this site. One month ago, I've started receiving emails for 888 support being accused in both(!) using seating software and\or using HUD in SNAP games.(which is hilarious, because I have not played SNAP games for 2 years or so) I replied to all of them, asking kindly to provide any proof and requesting to talk to someone responsible for so-called "investigation", of course, I got ignored, but in pretty funny way.
Firstly, they send me an e-mail(support Oksana) saying that they tried calling my home country's mobile number(which is offline since I am in Thailand now) and that I can call them back on 25th April:
Spoiler:
Sounds great, because I'd love to hear explanations from the person responsible for false accusations, but guess what? When I asked for their phone number, I got reply on 27th April from support Laura, saying that there is not such option to talk by phone with the support and they can only review text messages. Seriously?
Spoiler:
As you can guess, all my future walls of text and requests to prove my guilt got ignored or replied with the standart template. Then I received like 5 more new identical e-mails saying that the use of seating software was detected is will not be tolerated. And finally, I got banned today.
Spoiler:
Yet, I am far not the only one, who got falsely accused and banned in last week:
Funny thing is - it is extremely easy to prove player's innocence in this case. Everytime I was in poker lobby - I was starting tables and playing without recreational player at the table - any table starting reg can prove that. How can you accuse someone, who is always seated at the table in using auto seating software? This just doesn't make any sense.
Also, I can confirm that JMBigJOE was NOT using auto seating software too. He started tables a lot playing with other pro's, otherwise I did not see him joining the table right after the fish. I can't guarantee the same about another banned regular Viper, but I am pretty sure that he started tables several times and I don't recall him instantly getting at the table once the fish joins too.
There are a lot of regulars, who obviously used and currently are using the seating scripts. Every pro player knows their names, because they NEVER start tables, but always join right after the fish sits in. Yet, they don't get any bans, unlike winning regulars who battle for the lobby all the time.
Support seems to totally ignore the e-mails, refusing to provide any proofs of the seating script usage and replying with same templates over and over again. In this thread I am kindly asking to spread this message among other 888 players, because if you play on this site and never break any rules, you may wake up one day and find yourself banned for no reason.
Any advices on how to find the justice are highly appreciated. The copy of this message will be also posted on Russian-speaking community forums.
P.S. The copy of support emails from the screenshots above in original text are under the spoiler below in the case if you want to translate them via googletrans by yourself.
Spoiler:
05-23-2018
, 10:53 PM
05-23-2018
, 11:28 PM
05-24-2018
, 12:08 AM
05-24-2018
, 12:14 AM
05-24-2018
, 10:40 AM
Hi all,
Playing 10/20 and 25/50 NLHE for years on 888 and had a similar issue:
https://forumserver.twoplustwo.com/2...-dont-1704437/
Funny thing is that when I am logged in I am sitting at the tables >95% times and have played thousands and thousands of hands between regs, but 888 didn't seem to care much about that fact.
And I have tried numerous times to cooperate with them to show them I am not scripting on 888 (I am on other sites which allow it); but their response would always be the same: turn off your Stars script or get banned here
- time to get some real triggers in place 888!!
shouldn't be hard to figure out who is scripting and who isn't
Would be nice to play care-free on 888 again and not being scared of getting banned incorrectly AND losing my funds on their client.
Playing 10/20 and 25/50 NLHE for years on 888 and had a similar issue:
https://forumserver.twoplustwo.com/2...-dont-1704437/
Funny thing is that when I am logged in I am sitting at the tables >95% times and have played thousands and thousands of hands between regs, but 888 didn't seem to care much about that fact.
And I have tried numerous times to cooperate with them to show them I am not scripting on 888 (I am on other sites which allow it); but their response would always be the same: turn off your Stars script or get banned here
- time to get some real triggers in place 888!!shouldn't be hard to figure out who is scripting and who isn't
Would be nice to play care-free on 888 again and not being scared of getting banned incorrectly AND losing my funds on their client.
05-24-2018
, 10:53 AM
Hi all,
"Also, I can confirm that JMBigJOE was NOT using auto seating software too. He started tables a lot playing with other pro's, otherwise I did not see him joining the table right after the fish. I can't guarantee the same about another banned regular Viper, but I am pretty sure that he started tables several times and I don't recall him instantly getting at the table once the fish joins too."
We didn't share games schedules because I live in Mexico nowadays and you start your day when Im finishin. But yes, I try always to stay sit in and play with regulars in 4-5-6 handed games. If I can't fight the tables is because I have a lot of action or Im tired for a long sesion. Instead, I open the tables in 2nd monitor and see manually whats happening.
Its known that in 888 it can not be used seating scripts but in other sites yes, and they have to improve the way to detect who is using in 888 or only in background mode for other sites.
Apologies for my English
Kindly Rgds
Viper
"Also, I can confirm that JMBigJOE was NOT using auto seating software too. He started tables a lot playing with other pro's, otherwise I did not see him joining the table right after the fish. I can't guarantee the same about another banned regular Viper, but I am pretty sure that he started tables several times and I don't recall him instantly getting at the table once the fish joins too."
We didn't share games schedules because I live in Mexico nowadays and you start your day when Im finishin. But yes, I try always to stay sit in and play with regulars in 4-5-6 handed games. If I can't fight the tables is because I have a lot of action or Im tired for a long sesion. Instead, I open the tables in 2nd monitor and see manually whats happening.
Its known that in 888 it can not be used seating scripts but in other sites yes, and they have to improve the way to detect who is using in 888 or only in background mode for other sites.
Apologies for my English
Kindly Rgds
Viper
05-25-2018
, 09:18 PM
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