Open Side Menu Go to the Top
Register
37000 usd confiscated by BETONLINE 37000 usd confiscated by BETONLINE

04-05-2018 , 02:35 PM
Pretty sad that Joe would make a video about this shady guy but now about my case
37000 usd confiscated by BETONLINE Quote
04-05-2018 , 05:43 PM
Quote:
Originally Posted by RalphWaldoEmerson
You are a pos spreading unsubstantiated gossip on the Internet, and should be permabanned from this site imo
Shots are getting ****ing fired.

Got a little more to support this? Not that I am saying for sure OP is not a POS but I'd like to know how you know for sure he is one.
37000 usd confiscated by BETONLINE Quote
04-05-2018 , 08:04 PM
I was under the impression that this was being privately discussed/negotiated and that it was nearly settled (a while back). I guess that isn't the case...

But now that it is back at the forefront, I think it should be known that the OP has multiple 2+2 accounts. He is using those multiple accounts in this very thread, cheer leading his own cause. Over half a dozen pro-OP posts in fact.

How do I know this?

His other account asked me for help via PM...

--
Kahn
37000 usd confiscated by BETONLINE Quote
04-05-2018 , 09:02 PM
Quote:
Originally Posted by Kelvis
Shots are getting ****ing fired.

Got a little more to support this? Not that I am saying for sure OP is not a POS but I'd like to know how you know for sure he is one.
Ok, I don't know for sure to what extent he is a POS.
Sometimes I say things on the internet that don't hold up in a court of law.
Posting a thread like this and then never offering a resolution is a really scummy thing to do imo, bc it makes the site look bad, but with no basis.
(I would be happy for the site to look bad/stuff to get exposed if it needs to, but this is essentially just gossip, and can cause people to stop playing there).
37000 usd confiscated by BETONLINE Quote
04-05-2018 , 09:16 PM
Quote:
Originally Posted by kahntrutahn
How do I know this?

His other account asked me for help via PM...
Yup, same - although I think you suggested he PM me?

I did offer to help him, for a fee, but he didn’t seem keen on writing a contract for it
37000 usd confiscated by BETONLINE Quote
04-06-2018 , 01:29 PM
pmarr the boss around here? i got all kind of contracts I want to be drawn up
37000 usd confiscated by BETONLINE Quote
04-25-2018 , 07:16 PM
Quote:
Originally Posted by pmarrsouth
Yup, same - although I think you suggested he PM me?

I did offer to help him, for a fee, but he didn’t seem keen on writing a contract for it
No, I did not suggest that he PM you, nor anyone else for that matter.

--
Kahn
37000 usd confiscated by BETONLINE Quote
04-26-2018 , 03:14 AM
The fact that you are not revealing ur nicknames makes me beleive that you're one of those bots from eastern europe.

Post ur nickname here and I'll tell if you are one of those bots from cash games 3\6 to 10\20$ since i know their tendencies pretty well.

Current bots on chico who come at my mind at these stakes are K.1ngsize, Ba.rberb0y.(without dots)
There were few more names, but they dissapeared lately.
37000 usd confiscated by BETONLINE Quote
04-26-2018 , 03:51 PM
Issues I have ...

1. Player won't disclose his SN.

2. I also don't fully believe him about the amount withheld. He typed the amount different multiple times. Which could be related to issue 1.

The issue I am iffy about ( not sure if he is telling the truth or not )

1. Not knowing his first account ( on a different skin ) was banned.

But all that is trumped by the below ( if OP is telling the truth )


OP contacted support ( using same email as first poker account ) and asked if he could create another account on a different skin and was approved. He also mentions to support the error code he receives on his old account. Even low level support should know what code means what.

Plus the low level employee excuse to keep his money doesn't fly with me. Even the low level employee represents your company. These employee's were trusted enough to be given enough power to delete and create second account's for players so they have the responsibility of shifting through the request to deny any that goes against company policy. Once one slips through the cracks the player isn't to blame. The employee's and company are.


This is the sites / networks fxxk up not the players.


So as long as he won the money in question fairly.

Pay the man his monies ...
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 02:01 AM
i never got my money back. and i see there was players here who got same problem and got the money back. i will tell my nick name. hope someone can help me now. Its been along time and i tought i would never get my money back but after i saw some similiar situations like mine i though i could get it back. betonline : takecover
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 02:08 AM
I played a good amount of mid to high stakes nl on BOL in 2017 and early 2018 and have never seen this name, what games did you play again?
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 02:31 AM
I was playing nl600 to nl1k. i did not played too many hands because they confiscated my money after +- 1 or 2 months of play. i started late january 2018 after they told me i was able to create another account and that it was all good. what piss me of is that i did everything without hiding nothing. i used my real name, same ip, same everything because they said i could create another account after i told them i already had one before which i told them what the nick was.

i did not used another name neither VPN like i saw in some cases here and they got their money back. while i never saw my money.

Last edited by smoothbox; 12-06-2018 at 02:37 AM.
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 02:35 AM
6max, Full Ring, both?
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 02:39 AM
6max mainly. dont know if i sat at 9max to play same hands while less than 7 players. or if it was 2 + fish at table i would play 9max for sure. i remember some nicks that i played with wich i can post here if you need.

Last edited by smoothbox; 12-06-2018 at 02:59 AM.
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 02:48 AM
Quote:
Originally Posted by GOT TO WINN
Issues I have ...

1. Player won't disclose his SN.

Takecover

2. I also don't fully believe him about the amount withheld. He typed the amount different multiple times. Which could be related to issue 1.

I dont think i missclicked the amount. it was always the amount you see at the title. 37 000 usd

The issue I am iffy about ( not sure if he is telling the truth or not )

1. Not knowing his first account ( on a different skin ) was banned.

But all that is trumped by the below ( if OP is telling the truth )
I did not knew it. I knew it i had an old account but i did not knew it was banned in order to protect the recs. I also have emails with them telling them my old nick i ask them if i could create a new account in order to play in another skin with another nick. they told me they would review my case and contact me later. they later come with an answer : " Feel free to create another account"

OP contacted support ( using same email as first poker account ) and asked if he could create another account on a different skin and was approved. He also mentions to support the error code he receives on his old account. Even low level support should know what code means what.

Yes, thats why i am really pissed that i was never adviced that i could not create another account when i asked them if i could. while telling them this error too.


Plus the low level employee excuse to keep his money doesn't fly with me. Even the low level employee represents your company. These employee's were trusted enough to be given enough power to delete and create second account's for players so they have the responsibility of shifting through the request to deny any that goes against company policy. Once one slips through the cracks the player isn't to blame. The employee's and company are.

That´s right. i cant pay for employee mistake. because in this situation i feel traped and scammed by this site.
This is the sites / networks fxxk up not the players.


So as long as he won the money in question fairly.

Pay the man his monies ...
the bold text is my answer.
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 02:54 AM
In regards to your second point, in your OP, you said "37000", and then "3700" in the next paragraph. However, I think that's the only time you posted a different amount, and you clarified when someone asked, so I assumed it was a typo. I haven't seen any evidence that you "typed the amount different multiple times".
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 02:57 AM
Quote:
Originally Posted by Bobo Fett
In regards to your second point, in your OP, you said "37000", and then "3700" in the next paragraph. However, I think that's the only time you posted a different amount, and you clarified when someone asked, so I assumed it was a typo. I haven't seen any evidence that you "typed the amount different multiple times".
it was a missclick. the amount is 37 000 usd. and i also have a screen shot to prove it. whith the amount that they took from my account leaving me only with some few cents....
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 02:59 AM
Understood. I was just letting you know where the confusion was probably arising from; that you had in fact typed incorrectly once. But just once AFAIK, so no big deal obviously.
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 03:05 AM
I can't remember exactly, and I'm not going to reread the whole thread, but did you ever have any other correspondences with them about the situation other than once with Live Chat? If so, could you please post all correspondences from them to you and you to them?
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 03:10 AM
i did over email and live chat. i already past it here the email conversation. basically i tell them i have already an account, give them the nick and ask them if i can create a new one. they review the old account and then answered me via email that i could create another one. then i played and got banned after making my bankroll up to 37k. reason: i was told an year before that i was not able to create another account with them because they care for their recs. ( it was something like that. i guess they just want me out of their games because i was bumhunting)

It was a ****ing joke. because they allowed me. i also contacted them with the email that i registered for older account before making sure i could create a new account with them. I was 100% honest with them, i was not trying to get around them. This is so ****ing stupid because if i knew i was not allowed i would never ever create a new account with same name, same ip same all real info. I play poker for a living for 5 years now, and i am not that stupid.
But in the end i got scammed pretty hard

Last edited by smoothbox; 12-06-2018 at 03:19 AM.
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 03:58 AM
Could you please post, repost, or link me to the post with the email conversation or chat transcript where you made them aware of your previous account and then they approve your new account?
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 05:34 AM
Quote:
Originally Posted by smoothbox
This is so ****ing stupid because if i knew i was not allowed i would never ever create a new account with same name, same ip same all real info. I play poker for a living for 5 years now, and i am not that stupid.
But in the end i got scammed pretty hard
Yes, if you knew you were not allowed you would never create an account in the same name and same ip address. You would obviously use a different name and ip address if you knew you weren't allowed. They really screwed you over on that one
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 10:21 AM
Quote:
Originally Posted by MCAChiTown
Could you please post, repost, or link me to the post with the email conversation or chat transcript where you made them aware of your previous account and then they approve your new account?
its on post 54

Quote:
Originally Posted by joedot
Yes, if you knew you were not allowed you would never create an account in the same name and same ip address. You would obviously use a different name and ip address if you knew you weren't allowed. They really screwed you over on that one
yes, the sad thing is that i talked with them telling about my older account and they allowed me to create a new one after reviewing my old account. But months later they banned me and confiscated my money telling me i was not allowed and that it was the fault of a new employee. LOL

Another thing it never happened: they told me the manager would call me . i asked for him a milion time and they answered me they would do it.I never received a phone call and i give up trying.

*

this is so unfair. they basically make a mistake and i had to pay for their mistake! and the money goes to their pockets. it was a scam what they did to me. and i am not a bot like i read some guys here. if i was a bot i would never create another account with same real info.cmon i am not that stupid to make another account with same ip and same adress, name, neteller wallet... . i was a victm of a scam.

*

Final update: i talked to them via live chat. and the support told me that the management will not talk to me. they dont seem to care about their employee mistake allowing me to create another poker account. and that they are sorry.

WHAT THE ****

they dont even respect their terms of service. where it says i can create another poker account if i received an writen consent. i did receive but they dont care because they told me once that it was a employee mistake.

i told them that, and they just say that they will investigate further witch i know its a joke and they just will keep saying same **** and ignore the fact it was their mistake.

Last edited by Mike Haven; 12-06-2018 at 12:39 PM. Reason: 4 posts merged
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 12:17 PM
Can you post the email or chat transcript where they admit that?
37000 usd confiscated by BETONLINE Quote
12-06-2018 , 08:14 PM
Quote:
Originally Posted by wahoo3
So what happened is you had an account on the old skin, your account there was banned because they determined you were not a recreational player. Then you asked if you could make a new account with the new skin, and they told you yes and you followed those procedures. But then months later they banned you again, and basically said woops we missed that you were already banned on the other skin, we shouldn't have let you make an account here either. And then they closed your account and have maybe confiscated your money. This all correct?
I think this post provides the most concise explanation of what transpired.
Either way it seems pretty sketchy on the part of BOL to confiscate OP's entire balance. That is, if we accept all the facts as presented by OP.

Quote:
Originally Posted by smoothbox

Subject: new account
Hello,
Thank you for your reply.
You are free to create your new account now.
Score more with Bitcoin and take advantage of hassle free deposits, faster withdrawals and zero transaction fees. Click here for details.
If you have any other questions or require further assistance, please do not hesitate to contact us.
Best Regards,

David
Player Services Department
BetOnline,

.

Quote:
Originally Posted by smoothbox

Reference number: LTK1725901345763X - Please use this ticket number in any correspondence with us.

Subject: new account
Good day,
This is Kimberly from Customer Support. I trust this email finds you well.

Please be advised that you would need to wait 24 hours in order to create a new account.
Also please try the following steps with regard to the poker client:
1. Uninstall the poker software.
2. Clear your browser history, cookies and cache.
3. If you have an anti virus software please temporarily disable it.
4. Reinstall the software using the relevant link:
https://poker.betonline.ag/client/download (Win32)
or
https://poker.betonline.ag/download/...-installer.dmg (Mac)

this is an email from my tigergaming poker account, that i sendit to make sure everything was ok for me to create another account in another skin!!!
.

Last edited by Mike Haven; 12-07-2018 at 05:20 AM. Reason: 3 posts merged
37000 usd confiscated by BETONLINE Quote

      
m