I briefly chatted with support about this "case," they asked for a link to the thread, which I provided, and they said they alerted management about it, but could not discuss specific player details.

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500/1 Bar

I did it because I am trying to solve this situation without telling people who I am. I never though that would be the case for me to sound trustworthy. I presented all facts and post here every email that was sent to me me. They also told me yesterday the reason for me to get a ban that has nothing to do with breaking the rules! But only because it was in the interest of recreational players that I was not allowed to play there. I also could not create any new account. But they only told me this yesterday ! When I asked them with my email poker account, also, in chat telling them who I was, if I could create a new account to play poker they told me I could create a new account ! I did it and after 30 days of play they just closed my account and confiscated my funds telling me I was warned in last year that I was not allowed to play there anymore !!

First i didn’t knew I was not allowed and still i keep asking myself why I was banned in first place and if this happened to anyone before. Second when I asked them this year they told me I was allowed that everything was ok for me to create anothernew poker account to play poker. So even if I was not allowed last year, they allowed me this year! And I didn’t want to angle shot no one ! I told hem who I was and what I want to do. The one who feels that was angle shot was me !!

The problem is that you have so far presented all of your "facts" in a sloppy, chaotic manner. You left out a lot of "facts" until asked for more information - just look at your first post

A lot of !!!!s as usual, but no mention of having an old account on that network or that they banned you months ago etc.

You simply continue to scream a lot, which accomplishes nothing other than making you appear unbelievable, and I am not sure it even makes you feel better emoptionally, since you keep screaming more.

Your situation should have been fairly simple to handle, but you are making it very difficult. You said you had a lawyer (which I doubt, but whatever, who really cares at this point) - so stop screaming in this thread, take a couple days and get all of your information and timelines in proper order for that lawyer, and never allow yourself to represent yourself or speak on your own again in the future, because you are as bad at that as is possible.

All the best.

it is not easy for me to handle this situation because we are talking about 37 000 usd that were taken from me in a unfairly way.

yes my first post dont tells much, but in the time that i post it i was no aware of the reason why i was geting my money confiscated because support was not giving too much information.

about not mention old account i was not thinking that was the problem and they only told me i was not allowed to play in older account yesterday

yes i have a lawyer and i will be in touch with him, but i still have some hope that betonline will handle this the right way and solve all of this mess.

i talked to support on chat today, and now they say my money is not confiscated but it is on hold (although they debit it all from my account) and i have just to wait for communication from security that is still investigating my account.

If most of the things you said in the jumbled mess that is your way of defending yourself are true then you should eventually get back the balance in that account, and for what it is worth I am slightly favoring the side that you are indeed so dense and clueless that this is not an intentional act of rules violation on your part, so good job making your lack of thought and emotional control and common sense so believable as your baseline character traits.

With that said - shut up already. Get your stuff in order. Get your lawyer (who if he/she has any skill would also tell you to shut up here) to speak for you. Get this resolved.

All the best.


P.S. Do not post a reply to this, do not post any more replies until it is resolved, no matter how much you think doing so will help you - it will not.


P.P.S. Seriously, stop posting.

Calm your tits down and wait for their actual response before you come in guns blazing with ****ing lawyers and such. If what they are saying is true then they have every right to withhold your funds and you're at their mercy. Play it calm, not like some cocaine ridden meth head.

Real topik starter's country Moldova, Belarus or Ukraine. He didnt say nickname ? last nickname ?

99.999999% cheater. Admin, wht ip he use ?

Believe me if I had 37K being withheld I would have no problem giving up my screen name, games played, charts anything to help the cause. I’ve played there a lot for the last 3 years and i think they have the fastest Bitcoin withdrawals and they even have a bank wire option that I’ve used before. I did have an issue with a free bonus that i couldn’t withdrawal my winnings, but it was "my fault" because i didn’t meet all the terms & condition listed in that fine print. I hope we get to hear the outcome of this guys account but something just doesn’t seem right, hopefully I’m wrong.

What happened here is, around 6 months ago, OP was told by Tigergaming that he was no longer welcome to play on the site and given the "catering to rec player" reason. This means OP was simply winning too much, bumhunting too hard, or some combination of the two. It is unclear what criteria they use because there are both huge winners and huge bumhunters I have played with for a long time on here.

A couple years ago, Merge banned a bunch of the biggest winners (myself included) and gave the same reason a la catering to a recreational environment. I have not played there since.

OP decided to give it a shot, spoke to some low level security person who probably did not understand the situation whatsoever, and was later caught. If it were me, I would give OP his deposit back and redistribute the winnings.

He claims he was never informed about not being welcome to play. Even if he was aware of it i think since he send them an email to them and ask them for permission to play poker (using his account email, name, etc) and they give him permission i am in the opinion that he should at least get all his poker balance back( redistributing the winings will only put the money on chico poker staff pockets) and receive a warning that he will not be allowed to play poker anymore. It wasn´t his mistake, he spoke to the support available at chico poker network and they give him permission to create his new account.
I dont think this is a situation where " he was later caught". He never tried to hide anything (at least from what he said), unless he registered his new poker account with other personal information, other ip, wich i think its not the case. From what i read here he claimed to really not knowing he was not allowed to play. So i guess he created his new account with same info.

I'm aware what he is claiming. His story doesn't make sense.

he sould have explained all in a better way, post every email that he has with them and use a timeline.

From what i read here and if those emails are real i think bet online should give him his poker balance back

Probably what happened was when he asked about making the second account, he didn't make it clear that his first account had been asked to stop playing on the site, (as opposed to any other reason why he would need a second account, such as new affiliate deal, whatever), and the support person didn't look into it.

There are alot of reasons to change to another skin ( deposit and withdrawl limits, deposit and withdrwals fees, new nickname...). From what i read in the email that he sent to them he told them that tigergaming account was blocked by administrator.

I dont know if suport asked him why would he need a new account. This is a clear mistake from betonline. they allowed him to play at that poker site even after he told them that he had an older account.

In order for you to create another account in another skin you have to go to support and ask them to delete your older poker account because you want to create a new one. He went for all this process and after that he has to wait a 24hours period to get permission from chico to be able to create the new poker account. From what i get it he went through all this process and Chico poker network emailed him back that he was ready to create his new poker account and he did it.

So in this case this is a mistake from BOL and chico poker network, that allowed him to create his new poker account. People cant say that he dealed with "base level support" that didnt know he was not allowed to play there. He can also say " I didnt know". Here its bet online job to review his old poker account and tell him if he is allowed to create a new account or not.(Assuming he contact them with his older account email, name,etc)

Since he got approved to create a new poker account, and now they discovered that they did a mistake, they cant confiscate all his money.they should at least give him back his balance and decide again if he can play there or not.

I disagree with this.

Keeping in mind that we are speaking in hypotheticals, if OP was told he couldn't play there any more, getting the OK from someone else doesn't put him in the clear, unless he explicitly requested that the ban be rescinded. If he didn't mention his previous ban, he should expect to be subject to whatever consequences he was originally warned of. Otherwise, he could just keep emailing until someone didn't notice he had been banned and tells him yes. If the ban isn't explicitly revoked, he's still banned.

And if he was not aware he was banned or not received any email (like he said)? he also claimed he left the site for some time that could happen to anyone and never get noticed that it was banned.

Also for him to be able to play with new account the older one has to be approved to get deleted and he also has to wait for permission to create his new account. Why would they gave him permission if he was banned? this is not a process where he can simple try to email staff every time and asks for permission to play.Staff has to review his old account for a period of 24hours and inform the player if it is everything ok for him to create a new one.


PS: from one of his emails i can read that he says that his tigergaming account is blocked by administrator. this should informed staff. but in my opinion thats support task to review his old account and tell him if he is able to create a new one.

Is it now common on poker sites to get banned for being a winning player ? i knew that was happing at GGnetwork, but didnt know that was a thing also in amercican poker sites

Yes, as I mentioned before, the Merge network has done this for some time. There have been a couple reports of this happening also at BOL/Tiger, but not many.

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I agree that BOL shares some of the blame here which is why I think they should only take his winnings and not 100% of his balance.

I dont agree that they should take his winnings, because if he lost half of his deposit BOL would not give it back. If money was won with fairly play he should keep it.

As i understood this player did not cheated other players, so there is no one to get the confiscated winnings besides BOL. I dont think they should get this money that the OP won it puting hours of play at the site that they allowed him to play.

I would argue they should redistribute it, but we can agree to disagree.

Sure, there are all sorts of scenarios we can come up with where he should or shouldn't have his money confiscated. My point was this - you seemed to think that because they allowed him to open a new account, he should be able to keep the funds. I'm suggesting that, depending on the circumstances, that might not be the case.

Also OP, no, we're not deleting your thread.

I'm not super familiar with Betonline, and I know were speaking in hypotheticals here but do we really think they would put the effort into redistributing it to everyone he won it from? It seems much more likely they would save themselves a bunch of work and just keep the money.

I really hate the idea of ever returning a players deposit but not their winnings as some sort of concession. Players should be entitled to their balance or not.