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37000 usd confiscated by BETONLINE 37000 usd confiscated by BETONLINE

12-06-2018 , 09:46 PM
Quote:
Originally Posted by MCAChiTown
Can you post the email or chat transcript where they admit that?
i honestly feel that something is extremely fishy here.... this just cant be right...
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12-07-2018 , 07:25 PM
I've read from page 1 to the last. im not really sure who's really in the right but it would really help to know what happens next.

Just concerned because i just started playing in BOL a few months ago( yes im a fish) and i see a thread like this.
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12-07-2018 , 11:09 PM
Quote:
Originally Posted by daryl03
I've read from page 1 to the last. im not really sure who's really in the right but it would really help to know what happens next.

Just concerned because i just started playing in BOL a few months ago( yes im a fish) and i see a thread like this.
i cant find the thread but there is a thread where lot of players have said that they had similar account shut downs and i really find that strange.. i honestly never played on that ssite and dont think i ever will
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12-07-2018 , 11:39 PM
Quote:
Originally Posted by daryl03
I've read from page 1 to the last. im not really sure who's really in the right but it would really help to know what happens next.

Just concerned because i just started playing in BOL a few months ago( yes im a fish) and i see a thread like this.
You'll be fine if you've never done anything wrong. I've been playing at BetOnline for years and I've never had any issues with them freezing my account or withholding my funds.

I'm still not sure what to think of the thread starter here. I feel like there is too much information missing to make a solid judgement either way. The fact that he created a second account on 2+2 to support his points in this thread hurts his credibility in my eyes.

I also don't think I believe he didn't know he was banned from TigerGaming. So he gets an error message when trying to access TigerGaming and instead of trying to resolve that with them he instead decides to open an account on another skin?

Perhaps I'm not remembering everything correctly, but I don't think the thread starter was very forthcoming with all of the facts throughout this thread. Perhaps I'll reread the whole thread when I get a chance and see if I feel any differently.


Quote:
Originally Posted by nostalgic7
i cant find the thread but there is a thread where lot of players have said that they had similar account shut downs and i really find that strange.. i honestly never played on that ssite and dont think i ever will
Those players were all from Eastern Europe and using a VPN service that caused their accounts to get flagged for some reason. Most of them got their accounts back and are still playing to this day. I play with many of them that posted in that thread on a daily basis.
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12-08-2018 , 03:27 AM
Quote:
Originally Posted by MCAChiTown
I also don't think I believe he didn't know he was banned from TigerGaming. So he gets an error message when trying to access TigerGaming and instead of trying to resolve that with them he instead decides to open an account on another skin?
the thing is though, even if OP did something(s) wrong here, if he has an email from their support saying its ok for him to create another account, that seems like it should at least entitle him to his money back.
(that is, if we believe him that the account closure was a result of the 2nd account and not something else more nefarious).
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12-08-2018 , 10:35 AM
Who knows how well the different sites communicate with each other? I wouldn't be surprised if they didn't check for previous bans until somebody tries to cash out. From what I've heard, most account reviews at poker sites are not done until that person tries to cash out. Obviously they should/should've had better protocols in place to prevent him from opening up a new account. I'm not inclined to agree that he deserves even his deposit back without full knowledge of everything that actually happened. The thread starter was very reluctant to share all of the facts and I wouldn't be surprised if there was a nefarious reason for that.

Last edited by MCAChiTown; 12-08-2018 at 10:51 AM.
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12-08-2018 , 01:57 PM
I just went through and read this entire thread. I cant believe this is still ongoing. If the OP would have done something wrong wouldn't someone with either connections to BOL or a rep from BOL come and posted why the funds were confiscated?
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12-08-2018 , 04:07 PM
Quote:
Originally Posted by BBB624
If the OP would have done something wrong wouldn't someone with either connections to BOL or a rep from BOL come and posted why the funds were confiscated?
No, of course not. In all my time on 2+2, and having seen hundreds of threads like this, I'd be surprised if this had happened more than a couple of times. That would be a pretty serious breach of privacy, and there'd have to be a compelling reason to do so.
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12-08-2018 , 04:25 PM
Shouldn't be a breach of privacy to give a brief statement on the general nature of the account closure. This might enable us to know if the reasons were limited to those described by OP or if there were broader, more serious reasons.

But yeah a while ago I opened up a live chat session with their support, linked them to this thread, and they indicated recognition/knowledge of this case, but of course declined to answer any questions involving other players' accounts.
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12-08-2018 , 04:45 PM
Quote:
Originally Posted by Bobo Fett
No, of course not. In all my time on 2+2, and having seen hundreds of threads like this, I'd be surprised if this had happened more than a couple of times. That would be a pretty serious breach of privacy, and there'd have to be a compelling reason to do so.
BOL is a very reputable book and you don't expect them to pull a move like this. Its confusing as to why they would want a thread on a large gambling forum that talks about them negatively. This thread has been around for 10 months and doesn't seem to be going anywhere anytime soon. They could put an end to it by just explaining why they confiscated the money. As someone who uses BOL for sports this concerns me. $37,000, $3,700, $370 , etc the issue should be addressed. I don't see if they did response as a breach in privacy. Just a statement as to what the OP did to have his funds confiscated.
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12-08-2018 , 04:47 PM
Quote:
Originally Posted by RalphWaldoEmerson
Shouldn't be a breach of privacy to give a brief statement on the general nature of the account closure. This might enable us to know if the reasons were limited to those described by OP or if there were broader, more serious reasons.

But yeah a while ago I opened up a live chat session with their support, linked them to this thread, and they indicated recognition/knowledge of this case, but of course declined to answer any questions involving other players' accounts.
I agree with you. Saying nothing makes them look like they confiscated the money for no rhyme or reason.
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12-08-2018 , 05:11 PM
Quote:
Originally Posted by Bobo Fett
That would be a pretty serious breach of privacy, and there'd have to be a compelling reason to do so.
I really should clarify this. I don't have any way of knowing whether they could reveal the reason without that being a serious breach of privacy - perhaps they could make a comment that would satisfy the community and wouldn't breach privacy. However, poker sites very rarely do so. It might be because they can't, it might be out of an abundance of caution (perhaps excessively so), or it might be because they don't care for the scrutiny - or a combination of a couple of those.

Quote:
Originally Posted by BBB624
BOL is a very reputable book and you don't expect them to pull a move like this. Its confusing as to why they would want a thread on a large gambling forum that talks about them negatively. This thread has been around for 10 months and doesn't seem to be going anywhere anytime soon. They could put an end to it by just explaining why they confiscated the money. As someone who uses BOL for sports this concerns me. $37,000, $3,700, $370 , etc the issue should be addressed. I don't see if they did response as a breach in privacy. Just a statement as to what the OP did to have his funds confiscated.
Well, aside from the Tiger Gaming rep, who hasn't posted on our forums in over a year (although she has been online in the last few weeks), I don't think there are any Chico reps on our forums, let alone any for BOL specifically.

On the flip side of what I said above, I also don't think we can know for certain there is anything the site can say that would help us but not breach privacy.

I guess everyone will have to make up their own minds as to how this thread reflects on BOL. If anyone from BOL is reading this and would like to comment, please contact me about getting a confirmed rep account set up to do so.

Quote:
Originally Posted by BBB624
I agree with you. Saying nothing makes them look like they confiscated the money for no rhyme or reason.
Completely disagree. I really can't emphasize strongly enough how extremely standard it is, for better or worse, for poker rooms to not comment on threads like these.
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12-08-2018 , 05:11 PM
I don't think OP is very credible, at least not credible enough for them to have to make a statement.
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12-09-2018 , 02:05 AM
Yeah, the poker room not saying anything doesn't mean a whole lot, it's a big achievement for a rep to even post on this site about much more basic/immediate concerns like cashouts, games offered, etc.
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12-11-2018 , 11:14 PM
I just want to add here that i never knew i was blocked from my first account because i got way from poker some months. Also before i created a new account i told suport i was geting an error with my older account and asked what was that and if i could create a new account. They told me they would review my account and for waiting 24hours. I waited and then i received a wirtten consent telling me i was free to create a new poker account. I have all this emails with me and i can post it here again.

I am just waiting for a new answer from them, because last time they just told me it was a employee mistake allowing me to play the second time. But i cannot pay 37.000 usd for their mistake.

When i get an answer i will post everything i have with them. ( i just need some help on how to post print screen)
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12-12-2018 , 10:02 AM
Quote:
Originally Posted by smoothbox
... ( i just need some help on how to post print screen)
See https://forumserver.twoplustwo.com/5...e-more-285800/
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12-12-2018 , 07:30 PM
I recall you mentioned getting a lawyer. What did the lawyer say?
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