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2016 PokerStars VIP Club 2016 PokerStars VIP Club

03-31-2016 , 04:15 AM
Quote:
Originally Posted by PokerStars Dylan
To clarify, the email in question was sent to GoldStar+ VIPs who haven't opted-out of receiving email communications.

Regards,
Dylan
So you're saying rake increase is a feature that is only applicable to Goldstar+ members?
Good to know.
2016 PokerStars VIP Club Quote
03-31-2016 , 01:08 PM
so the old bug with the milestone progress bar not updating suddenly has reappeared at the end of the month. what a coincidence, huh?
2016 PokerStars VIP Club Quote
04-01-2016 , 03:20 AM
Quote:
Originally Posted by MinusEV
So notification of rake increase is now part of the VIP-system and considered a reward for goldstar+ VIPs..?
this. shamefull
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04-01-2016 , 04:12 AM
I have been a silver star for years, I play nearly everyday, I get all Pokerstars emails(I think) and not getting notification of changes this large is a disgrace and an insult to Pokerstars customers. If I didn't frequent this forum I would not have known about the rake increase. I'm a little upset about this and feel a bit scammed.

Just checked the rake on the spin and goes. The 3 dollar game has gone from an absurd 0.18c per game to 0.24c. 6% was very steep to begin with, 8% on a 3 man hyper, c'mon stars, get real.
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04-01-2016 , 04:51 AM
Quote:
Originally Posted by PokerStars Dylan
Have you checked that:

-You have 'Yes' ticked for 'Poker' Communication Preferences in the Settings section of the client.
-It didn't end up in your junk/spam folder?
-You were a GoldStar or higher VIP at the time they were sent last week?

If that doesn't help explain why you didn't receive it, send me a PM with your PokerStars UserID and I can look into it.

Regards,
Dylan
You really can't do anything right , can you?
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04-01-2016 , 11:41 AM
Quote:
Originally Posted by justAnobody
I'm only a rec thee days but why is it that only GoldStar+ receive this email?

Isn't this something you should be advising ALL players?

I've had emails for spin n goes and other stuff but when it comes to a price change you have a "criteria" for who you email?

So long as your protecting the eco-system I suppose
+1meeeelion!

Bronze here because I accudentally played high for promos and got to Silverstar the previous month so couldn't hit any steps #lol

The way VIP chnages and promos are going the last 6 months is SO HIT-AND-MISS. Card Hunt and million dollar freeroll awesome, most everything else has been lolterribad.
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04-02-2016 , 06:58 AM
Can someone tell me how many star coins I get if I reach goldstar when I'm at silverstar status, opposed to reaching goldstar (for the following month) when I'm already at goldstar status? Is there a big difference?
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04-06-2016 , 06:45 AM
I bought tickets for the Tottenham v Man United game on Sunday from the vip store 2 months ago. Still haven't received the tickets and the match is in 4 days.
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04-06-2016 , 08:42 AM
Quote:
Originally Posted by sl8a
I bought tickets for the Tottenham v Man United game on Sunday from the vip store 2 months ago. Still haven't received the tickets and the match is in 4 days.
E-Tickets to the match will be sent out to players who purchased tickets this afternoon.

Regards,
Dylan
2016 PokerStars VIP Club Quote
04-06-2016 , 09:42 AM
Quote:
Originally Posted by sl8a
I bought tickets for the Tottenham v Man United game on Sunday from the vip store 2 months ago. Still haven't received the tickets and the match is in 4 days.
COYS
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04-07-2016 , 03:01 PM
I'd buy tournament tickets everytime if they were discounted. Why would I buy tournament tickets if you offer cash at the same rate?
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04-07-2016 , 03:58 PM
That is a good question. But I fear Pokerstars will understand it as: Oh boy, we need to lower the rate for cash.
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04-08-2016 , 05:56 PM
Quote:
Originally Posted by LOLNHDONKWP
Don't like this card hunt.

Hate when these challenges are restricted to hold em cash game
+1
and this is all the time. Tourney players= excluded from promo value and ultimately = less rake back. And after waiting for the stupid card hunt to expire, cuz I don't play cash, the next promo is a cash game card hunt again. LAME if ur a tourney grinder. Just saying. No love. We pay the same rake for the same VIP levels and steps, and should be better included. And the 'giveaway' promo... don't even get me laughing about what a waste that turned out to be..
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04-11-2016 , 08:57 AM
Quote:
Originally Posted by aariestiger
+1
and this is all the time. Tourney players= excluded from promo value and ultimately = less rake back. And after waiting for the stupid card hunt to expire, cuz I don't play cash, the next promo is a cash game card hunt again. LAME if ur a tourney grinder. Just saying. No love. We pay the same rake for the same VIP levels and steps, and should be better included. And the 'giveaway' promo... don't even get me laughing about what a waste that turned out to be..
Oh come on. They just recently increased rake to allow tourney players to earn more stars coins. I mean if you just focus on playing hypers and rebuys alone, you could be earning 5-10x more stars coins than before!

Then they flattened prize payouts to make sure everyone's a winner!

And now you are asking for more??

Last edited by rawtoast; 04-11-2016 at 09:07 AM.
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04-18-2016 , 06:34 AM
Quote:
Originally Posted by anuj22
I'd buy tournament tickets everytime if they were discounted. Why would I buy tournament tickets if you offer cash at the same rate?
so u can look cool "i bought in witha TICKET!" jajajaja
2016 PokerStars VIP Club Quote
04-18-2016 , 06:55 AM
Quote:
Originally Posted by aariestiger
+1
and this is all the time. Tourney players= excluded from promo value and ultimately = less rake back. And after waiting for the stupid card hunt to expire, cuz I don't play cash, the next promo is a cash game card hunt again. LAME if ur a tourney grinder. Just saying. No love. We pay the same rake for the same VIP levels and steps, and should be better included. And the 'giveaway' promo... don't even get me laughing about what a waste that turned out to be..
Your not missing much. I'm not a fan of the company but have to admit PS's has this promo down pat.

Recreational players end up playing every hand that the "card hunt" cards are dealt to them. They end up paying a ton of rake, all to win a $1 or $2. Don't care for it, but it's brilliant on PS's part. They actually make money on this promo, IMHO.
2016 PokerStars VIP Club Quote
04-18-2016 , 06:59 AM
Quote:
Originally Posted by ez2cy
They actually make money on this promo, IMHO.
Well the whole point of promos is to make the site more money - I don't think they would run if Stars was losing money from them. So that point's kind of arbitrary really
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04-18-2016 , 12:26 PM
So these "ko power" SNGS are just normal 9 man?
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04-18-2016 , 01:07 PM
Okay, is this steps thing supposed to be buggy? I am supposedly now on step 11 of 30 in the goldstar-to-platinumstar steps, and I haven't seen a single starscoin hit my account since the 1000 I got for the last silverstar step.

The bar has been 97% gold to empty to 98%gold to empty etc several times, in the mean time while empty it showed I was on step 0 and had 25 more steps to go or something like that, and now it says 83% complete and step 11 of 30 and 20 steps to go.

Okay. If so, where are my starscoin?
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04-18-2016 , 04:26 PM
Quote:
Originally Posted by shedyyl
Okay, is this steps thing supposed to be buggy? I am supposedly now on step 11 of 30 in the goldstar-to-platinumstar steps, and I haven't seen a single starscoin hit my account since the 1000 I got for the last silverstar step.

The bar has been 97% gold to empty to 98%gold to empty etc several times, in the mean time while empty it showed I was on step 0 and had 25 more steps to go or something like that, and now it says 83% complete and step 11 of 30 and 20 steps to go.

Okay. If so, where are my starscoin?
In order for us to help, could you email vipclub@pokerstars.com so that we can take a look at your Steps progress to see if there's a problem?

If it helps, you can copy/paste the post you've made rather than writing up a new email.

Thanks,
Dylan
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04-18-2016 , 06:00 PM
what % rb is platinum star equivalent to?
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04-18-2016 , 08:18 PM
Quote:
Originally Posted by Megloooo
what % rb is platinum star equivalent to?
Depending on which Step you finish your month on, 22-25% in rewards on rake paid.

Regards,
Dylan
2016 PokerStars VIP Club Quote
04-19-2016 , 11:09 AM
Any chance to see tickets for the higher Spin&Go´s in the VIP Store in the future, Dylan?
Tickets currently end at 15 $ spins.
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04-19-2016 , 11:44 AM
Quote:
Originally Posted by halcyon229
Any chance to see tickets for the higher Spin&Go´s in the VIP Store in the future, Dylan?
Tickets currently end at 15 $ spins.
This is something that could be added. At the moment you're the first to request this but if we start to see more requests, I'll make sure that they're added.

Regards,
Dylan
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04-19-2016 , 12:18 PM
Dylan, any chance we might get to see discounted tournament tickets in the future?
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