Quote:
Originally Posted by LukeSilver
however this seems a reduction in rewards across the board. and not a small one a massive one. if they want to encourage recreational players more why are they penalizing these players so heavily?
LukeSilver, this isn't true. BronzeStars as a group are getting every close to the same amount of rewards. Most of them are earning more rewards, due to the Stellar Reward value being spread out between the Steps. For example, their FPP multiplier used to be 1. Their average FPP redemption rate was .013. Their effective multiplier for completing 5 Steps is 1.5. If they complete 10 or 15 Steps it goes higher. If they complete all the Steps it is 1.69.
For ChromeStar, their FPP multiplier used to be 1. Completing the first five Steps give them an effective SC multiplier of 2.5. If they complete 10 Steps their multiplier is 2.65. If they complete all Steps it is 2.98. This more than makes up for the lost Stellar Rewards and change in store prices (note there is a new VAT tax in 2016 that is incorporated into store merchandise prices that we are now required to pay).
SilverStar SC multiplier for first 5 Steps is 3.45 compared to 1.5 last year, 3.75 for completing all Steps. GoldStar SC multiplier is 3.9 compared to 2 last year, 4.5 for completing all Steps.
Yes, some players lose value for incomplete Steps at the end of the month. However, the magnitude of this was much worse for players last year with Stellar Rewards. Thousands and thousands of players fell short of Stellar Rewards every year, and why? Primarily because everything worked behind the scenes. Players would finish the year with 4800 or 4900 VPPs falling just short of a $50 bonus. That was a killer for their rakeback, but they simply didn't know. With VIP Steps, players will receive communication informing them of where they are to maintain status and where they are to achieve new statuses and how much time they have both for statuses and for completing Steps.
Are you individually receiving less rewards even if you are BronzeStar thru GoldStar status? That is likely if you maximized your Stellar Rewards and redeemed your points for only tournament, FPP sats, and merchandise. But as a group, a lot of these players redeemed their points for cash bonuses.
Quote:
Originally Posted by Shoving
Not having a 10$ VIP Cash Rebate is obviously intended to make the recs buy tickets.
Shoving, you are correct - we prefer that players play through their rewards rather than cash them out. Winning players and PokerStars both benefit as a result. At the same time, previously we only offered MTT tickets with buyins of $11 or higher and you had to be SilverStar to get them. We have now made tickets available to all statuses while also broadening the offer to appeal not only to MTT players, but also to Sitngo and Spin&go players. And we've broadened the price range of the tickets as well by offering microstakes tickets and well as low and mid-stakes tickets.
Last year, players with less than 700 FPPs had only one option to redeem their points - FPP tournaments. Now, more players should value their points in that they can use them to play a variety of microstakes games as compared to the past.
Tx, Matthew