It sounds kind of odd though. You guys are crushing this site thats full of collusion? How are you guys beating these collusion rings beating all the limits moving up to 1knl in a few days and never losing? That doesn't sound right. I tried out a few clubs and every table was full of collusion 3 to 4 players working against me in every pot. I quit them after just 1 day playing. Its obvious collusion going on and its definitely not beatable from my experience playing on a few clubs. Their security is not up to par to spot the collusion early and not up to par of knowing which players are actually colluding or not. I will not play on any of these chinese apps again.

this site from my observation 50 100 had alot less collusion than 10 20 by glancing at it. vast majority of colluders seem to be chinese fish/semifish sitting one table with 3-4 of their accounts and then playing 30 / 12 or anything along those lines = one guy playing 4 accounts at same table. those guys still suck overall but they still will have very bad effect on your winrate over time. i also wouldnt be surprised if there are strong regs who come up with counter strategies vs those kind of players so that they know how to handle a table with 2-3 of those guys quite well because overall they arent good players. the "stronger" colluders you wouldnt be able to identify just looking at their stats and behaviour.
also those sites still attract an insane amount of chinese droolers so if you have 1 or 2 droolers and 2-3 coluders you still might have 3x your winrate compared to another site especially with a rake system which is quite competitive

I just don't like these clubs, plenty of action on legit US facing sites (well, sort of legit, but they are the usual suspects, chico, Bonition, and WPN). I currently use Bonition, and have none of these problems, and if crypto is not deposit, withdrawal at appropriate levels, they make it up to you.

Same here...
because of my 15 hands... which were everything but colluding... everyone in the club got banned and amounts frozen.... So i did not do anything wrong... but everyone in my Club got banned because of me

+1

yes cool...


our problem is... they try to justify it

Trying to get my money since 3 weeks now... Talking to Support... To helpdesk... to everyone...

Problem is... they do not wanna help...

if i can't afford? what are u even writing? what this has to do with my problem?#

EVERYBODY GOT SCAMMED HARD.... so the last i want to see is your annoying post

Wow a lot ppl have the same Problem i have…

I spoke to the support Team and this happend:

My affiliate has only 1 other Player than me! - this other guy sat down for 10 Hands by accident on the same table and didnt Play any Hand!

So my affiliate asked why we are banned and they showed us the "evidence" 10 Hands Nothing happend at all! (for notice: its not even me!)

So they have confirmed 0 evidence against me doing anything against the rules!

The only reason that im banned is that i have same affiliate! (the true reason is ofc that i had 500k yuan and my accounts and the other guy around 250k)


This is pure scam in my opinion!

If you want me to Play on Webcam or justify any of my decision i would do it but they want me to proof that i didnt colude! (how could i do that?)
Also by showing us their "evidence" that never showed any Hand of my accounts they basicly confirmed that i didnt do anything wrong!

I see a very common trend here. If you won a decent amount of money, you're a colluder. The onus is on you to prove your innocence (even though there is absolutely no channel to do this) and everyone who is associated with a winning account or accounts is also a colluder. Good luck to everyone I hope we get our money back but honestly judging from the post of the admin I'm extremely pessimistic.

The site refused to provide any evidence for weeks saying they don't need to do it. After demanding it for 3 weeks I got shown some screenshots with account IDs and some IPs that did not make sense, and the account IDs were from two players that did not even live in the same city, yet conveniently their IP was magically somehow the same. After saying that it's unacceptable evidence to confiscate that amount of money and then ontop ban a bunch of other unrelated accounts, I was basically told to **** off. So tell me admin, what sort of proof can I send you to get our money back?

There is also a common trend I am seeing.. Players willing to collaborate and try to prove they are innocent, and admins/workers showing spreadsheet data with no relevant information and when asked to provide evidence of the collusion, nothibg relevant is provided.

Admin, if its true that you dont want to scam us, there has to be a way we can prove that what we won is legit.

The sums of money are really high, we deserve to be treated fairly, and only have our money confiscated if guilty.

If we cannot use more than one account, you should hace specified that in the rules, not after we have won big sums of money. The chat support told me there was no limit of accounts, so that shouldnt be a problem.


We need a fair resolution to this mess.

Ultracoolman,

After reading your post again I would like to point out a few different things I don't entirely understand.

1) You keep telling people to choose carefully between affiliates and that affiliates are dirty and can't help you.

Why and how are you so positive that affiliates are dirty? You point out that 7-10 users have 40 accounts or whatnot.. You do realize that people like to multi table and are not automatically colluding right?

Also, if accounts are cheating via that affiliate, why are you automatically assuming that everyone is dirty including the affiliate, what if he has no idea what the players are doing? Your tone in that regard makes it seem like you are 10000% without a doubt sure this is the case in every single scenario and there is no other way around this.

This is basically a court system where everyone is guilty regardless of their conduct based on a very small sample of assumptions and data. If you don't like it, go play on stars..

2)
You also point out how advanced your techniques of finding cheaters, yet I see them on a daily basis on your app for over a month (the same IDs).. Yet some players who are playing a few tables (NEVER on the same table) and winning had their funds confiscated within a week. You can't even give excuses for this, as I my self have been reporting those accounts on a daily basis. I even showed hand history evidence where I paid to see a guy who plays like a nit squeezing 43o and other guy with identical stats re jamming KK (after calling a raise and not 3betting pre) to make A5hh fold and it was deemed as not collusion by your staff. Since then, I saw those two accounts playing the same table at least 10 different times, and reported them every single time with no result.

Here is the specific hand:


There was also bot account racking up 6k hands over a few days with me reporting him on a daily basis (he even changed his name).. Crazy how he doesn't sleep, still no action.

I have many more examples & screenshots I can share with you if you wish.. Perhaps I can work for your security team?

These accounts were playing the entire time and probably still are.. I haven't checked because we are obviously banned now. I am completely puzzled by how your security system works and what sort of standards you use to find cheaters. If this is not resolved then I would love for you to explain how anyone can trust and or play on your app.

It's very unfair, they should only confiscate an amount for those 15 hands or the accounts involved, but not the whole club, makes no sense at all this, many of my players did nothing wrong and they are frozen, what is this really...

Hope they are fair and unfroze the ones that are not involved in collusion.

Dear player, after receiving your appeal, we checked your account again. Confirm that there are violations on your account. Please follow the rules of the game and keep the game fair. Thank you for using Pokertime App


This is the reply from the Ptime Staff.

No explanation, no nothing, just got massively scammed.

Obviously there is no proof of collusion because i did nothing.

Exactly same reply here..
They also didn't give me any explanation. I've never done anything wrong, just sitting by mistake with two accounts on a table for 2 hands, when I realized I left the table instantly. I also play on emulator LDplayer that have a different location than my IP, maybe for these reasons I am blocked? I'm innocent, I haven't done anything wrong..

Regs clean up fish, and site cleans up regs..

Site keeps 100% of fishs money.

I think admins secretly steal from the players without owners knowing.. either that or the owners are aware of this.

If Ultracoolman is legitimately responsible for this site, then I don't see why anyone in the world would dream of playing at Pokertime after seeing his two posts in this thread - really embarrassing stuff.

did anyone by any chance fix their situation?

I Keep waiting.. it's frustrating

Imagine a rep of a company stating this on a public forum. LOL.

I actually could not believe that any rep of any site could write like this. Sounds like a serious business man

pescawesca1991 news?

Care to share even ten of these ways to educate the consumer?

no news, many players from the club got banned and they have mostly stopped replying.

They have scammed bigtime, and have made me loose a lot of time in the meanwhile, trying to look like they were looking into it, when it was pretty clear all they wanted to do is scam the winning players.

An update on my end:

After messaging support through the app and giving a few pieces of info (location, IP, my account IDs etc...) I had my one frozen account unlocked and the funds have become available. I was hesitant to post the update because I have a few friends with 2-3 accounts frozen each and I know them very well and feel 100% certain they do not cheat. I wanted to wait until their accounts had been unfrozen in order to be sure that PokerTime is acting in good faith here.

2 of those 3 friends have now had their accounts unfrozen. The 3rd one has been waiting for the results of the investigation which seems to be taking much longer for his accounts. I wanted to wait until his are unfrozen to post, but I feel like I owe it to the site to let you know that at least some of our accounts have been unfrozen, and so it does not appear to be an exit scam, but rather an inefficient/over-zealous attempt at cleaning up the site.

This doesn't excuse the site from keeping funds from players without proper evidence, but it does show that they are probably acting in good faith.

Good luck to any other clean players getting their funds unfrozen, hopefully it is just a matter of time.

Donut did you get email or u just keep checking in client?

Still would not play here, the US rep is really obnoxious.