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When I played there (over 18 months ago) the player pool was so nitty and small and the software sucked. I really wanted them to do well but it sounds as though not much has improved. I may give it another go at some stage to see.
Yes, I remember those days, too, and this has very definitely changed. Extremely fishy, compared with Tilt and Stars. For example, people call raises in position with complete garbage, make middle pair, so-so kicker, and reraise your continuation bet.
Yes, they could use more players, but there's generally a game going when you want to play at all limits. Software is perfect for those who single table (me, basically). Rakeback for all is sweet. I have one big complaint, which everyone knows, which is the glacial pace of getting withdrawals processed.