Aside from managers, I was thinking of any "poker ambassadors" they might have. I'm not sure what skin you're dealing with, but I know there are ACR pros:
https://www.americascardroom.eu/acr-pros/
I don't know a lot about their role, and whether they act as ambassadors or just pros who wear their patches. I wouldn't recommend you start spamming everyone you can find on Twitter, but perhaps have a look and see if there are any that have been responsive/helped out players in the past, and if so, contact them.
Of course you shouldn't have to do this at all, but here you are.