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Winamax Identity statement Winamax Identity statement

08-05-2022 , 08:35 PM
Hey guys,

facing a problem with Winamax.

I did verified my address in France, and Skrill account. Skrill asked to change my email for security reasons, and now to verify my Skrill account Winamax asking "Identity statement" document from Skrill. I talked with Skrill few times, they don't provide such document. I feel like in closed circle

Maybe someone know anything about that?

https://gyazo.com/a82b6dec88e112d1444a79bdab127938
https://gyazo.com/c377069f580b9f4a861ebe604e508cd5
Winamax Identity statement Quote
08-06-2022 , 03:53 AM
Quote:
Originally Posted by Mantuuze
Hey guys,

facing a problem with Winamax.

I did verified my address in France, and Skrill account. Skrill asked to change my email for security reasons, and now to verify my Skrill account Winamax asking "Identity statement" document from Skrill. I talked with Skrill few times, they don't provide such document. I feel like in closed circle

Maybe someone know anything about that?

https://gyazo.com/a82b6dec88e112d1444a79bdab127938
https://gyazo.com/c377069f580b9f4a861ebe604e508cd5
The e-mails from Winamax don't appear to be asking you to provide a document from Skrill, and Skrill is confirming they don't provide one. It appears to me that the "Identity statement" is something you can easily obtain from some official place in France to prove you live in France.

As you verified your address in France previously, didn't you obtain such a document previously? If not, ask Winamax where you have to go to obtain the document.

Did you move from Lithuania to France?
Winamax Identity statement Quote
08-06-2022 , 06:41 AM
A Lot of people in Europe habe an Account in winamax fr But playing Outsider france
Winamax Identity statement Quote
08-06-2022 , 10:38 AM
Quote:
Originally Posted by Monkey_Donkey
A Lot of people in Europe habe an Account in winamax fr But playing Outsider france
As far as Mantuuze is concerned, Winamax thinks he lives in France as he registered his French address with them. That's why they need the "Identity statement" from whomever in France issues them.

If he lives somewhere else in Europe he needs to tell Winamax, to resolve his "problem".
Winamax Identity statement Quote
09-24-2022 , 12:55 PM
Yeh, sorry for disappear the problem is, I lived in France for some time, now I live in other country. They see that because my IP is not French. And Skrill providing identity statement only for people who live in France, it is what it is because of tax law Have to change country, or move to France and get statement.

Thanks for answers.
Winamax Identity statement Quote
11-06-2022 , 12:57 PM
I moved to another country and would like to change address details. The only problem is that only proof of new address is lease agreement. Do anyone know if that would be enough to proof new address. Or maybe Winamax just sending validation code via post without asking about any documentation.
Winamax Identity statement Quote
11-29-2022 , 03:18 PM
I have the same problem, did they accept the lease agreement ?
Winamax Identity statement Quote

      
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