Quote:
Originally Posted by Zaudermeister
omfg !
Ipoker-Support: " You are not allowed to be at the same table with your own bot as you have access to two hands and is a form of collusion"
xxx: "not at two tables i mean if i sit down and run my bot an look at it?"
Ipoker-Support " There should not be a problem with that"
Hi,
As the official representative for PaddyPowerPoker, I can only apologise for the confusion that has been caused by this chat session with one of our new support agents.
The Agent in Question is very new to the site, and became confused when asked questions about a William Hill account and William Hill's terms and conditions, both of which he knows nothing about. Just to clear up a few things :-
- The Agent could not look up the player becasue this is not a paddypowerpoker player.
- Ipoker do not restrict usernames in the first place, so it is entirely possible for genuine players to have the word 'bot' in their screenname.
-Paddypowerpoker does not allow bots, and if we suspect an account of being a bot, we investigate as best we can, and then send them onto ipoker for further investigation and closure.
Just to reiterate the most important point : We do not, and never have allowed, accepted or tolerated bots playing on our skin, and have always pushed Ipoker as hard as we can for assurances that they are policing the network properly and shutting accounts of suspected botters.
As always, we welcome and encourage players to report suspected bots to us for further investigation from our teams and ipoker.
Jonny
Paddypowerpoker