here is the latest and greatest from SPORTSBOOK
I just wonder why would any1 deposit when you can never cashout????
same old song.. another 3-5 weeks?? yea ok
Dear Kerry,
Thank you for contacting us.
Unfortunately, due to increased security measures imposed on us by our new
processors, we will be unable to process your pending withdrawal of $1,000.00
requested on 6/29 until we receive a copy of your valid photo ID (passport or
driver's license) and utility bill verifying your name and address. We sincerely
apologize for any inconvenience caused by this additional requirement.
If you have previously submitted this documentation for another issue related to
your account with us, you must send fresh, up-to-date documentation as the other
copies would have been destroyed after we had used them to verify the
information in question. We will request this information ONCE only and when
received it will be kept securely on file for future withdrawals.
Please fax the requested documents to 1800 201 4919 (++1-208-567-3627 if you are
outside North America), or if it is more convenient you may scan your documents,
attach them to an email, and send them to the following address:
documents@gamingsupport.net
Please ensure that your customer ID number is prominent on the fax or subject
line of the email and check the quality of your scan or fax to ensure that all
information is fully legible. Once the documentation has been fully reviewed and
approved, your withdrawal will be placed in a queue for processing and we hope
to get your funds to you within 3-5 weeks. Again, we are truly sorry for any
delays caused by this procedure.
We are always here to help you. Please feel free to reply to this email if you
have any additional questions in relation to this or any other matter.
Kind regards,
Oliver Thornton
--
Sportsbook Cashier
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