hello 2plus2 members.
so here is my story , i have always been happy with playing at Paynorake/chico , i have never had any problems with payouts , they are very fast .
The site is full of soft players , and it has been very profitable to play there .
But now i seem to have a problem with a friend that i recommented to play there . (sorry for my poor english
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The case is that we keep our pokerstuff in a virtuel machine , a totally clean windows , because computer also is used for buisness , so this is a perfect solution , there will not be any pokerstuff outside in my main computer , so evrything is easy to delete again , there will be no cookies and no nothing in the real computer ..
I had my friend doing the same , she used the same Virtuel machine , just copy it , she has now won more than 5K$ , and wanted to try cashout , she is also only playing HU games , sometimes a few SNGs ..if she is bored , and there are no players at HU tables.
Now Chicosupport denied the withdrawel , because the say we play from the same device.. but we are sitting 100.miles apart , and have totally different IP.adresses , and there is no chance we are doing any collusion , as we both play only HU ... so they are investigating this now , i am worried that they now will keep my friends Money , thu i cant see we have done anything wrong ..
i know that the build windows have the same produkt key , but under systems i can prove we are running totally different hardware , and still we have different locations/IP.
so we for sure dont use the same device ....
so my quistion is , are we doing something wrong here ? what do people here think about this? anything will be helpfull ...
best Regards K