Two Plus Two Publishing LLC Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > > >

Discussion of Poker Sites General discussion of online poker sites.

Reply
 
Thread Tools Display Modes
Old 04-20-2013, 09:01 AM   #1026
AuroythmiX
old hand
 
AuroythmiX's Avatar
 
Join Date: Aug 2007
Posts: 1,247
Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by imjustshane View Post
It looks like all of the old Skrill's have flushed through now, if anyone is still waiting on one that has gone well outside the 4-5 week timeframe please send me an email with your details.
My skrill is waiting ~60 days and has not been paid.

I will email you. Thanks.
AuroythmiX is offline   Reply With Quote
Old 04-20-2013, 11:00 AM   #1027
WarrenBuffetTrade
banned
 
Join Date: Jan 2013
Posts: 128
Re: [Non-US-Players] Cashout tracking and discussion thread

Received max skrill yesterday, requested the 9th feb.
WarrenBuffetTrade is offline   Reply With Quote
Old 04-20-2013, 04:36 PM   #1028
1a2a3a
old hand
 
1a2a3a's Avatar
 
Join Date: Jan 2009
Location: western canada
Posts: 1,722
Re: [Non-US-Players] Cashout tracking and discussion thread

still waiting on feb 4 skrill for ~4k
1a2a3a is offline   Reply With Quote
Old 04-20-2013, 10:43 PM   #1029
PokeristOnRage
journeyman
 
Join Date: Dec 2009
Posts: 284
Re: [Non-US-Players] Cashout tracking and discussion thread

Got my little cashout from end of Feb to MB after 3 times asking in chat.
PokeristOnRage is offline   Reply With Quote
Old 04-21-2013, 04:27 AM   #1030
RAW_FORCE
Pooh-Bah
 
RAW_FORCE's Avatar
 
Join Date: Oct 2008
Location: I WANT TO STAKE YOU
Posts: 5,321
Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by imjustshane View Post
It looks like all of the old Skrill's have flushed through now, if anyone is still waiting on one that has gone well outside the 4-5 week timeframe please send me an email with your details.
Day 74 for me for a 10k skrill, email sent.
RAW_FORCE is offline   Reply With Quote
Old 04-21-2013, 05:11 AM   #1031
supergut
newbie
 
Join Date: Oct 2011
Posts: 20
Re: [Non-US-Players] Cashout tracking and discussion thread

Wow, there's some really sick waits still going on for ewallet payouts still......

Anyone whose been waiting 40+days make sure your giving support plenty of ****ty emails, it REALLY seems to speed up the process! You'll get the standard 'we're experiencing some delays' etc BS from support but when you can finally get forwarded to the cashier team they seem to take you more seriously and with enough pressure on them you'll get the 'your withdrawal will be processed in the next batch' message. A mere <14days wait after that and you'll get paid.

Main thing is KEEP PESTERING SUPPORT IT DOES HELP!
supergut is offline   Reply With Quote
Old 04-21-2013, 08:34 AM   #1032
HammerMan72
adept
 
HammerMan72's Avatar
 
Join Date: May 2012
Location: Gibraltar
Posts: 940
Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by Jah Onion View Post
haha u run so good at cashouts
A little at a time

Quote:
Originally Posted by supergut View Post
Main thing is KEEP PESTERING SUPPORT IT DOES HELP!
The only thing that happens when you constantly bother support is bombing support with tickets. Of course one wants to know what is going on with long wait cash out requests but bear in mind that with every email to support a ticket is generated and that can easily lead to a massive backlog on tickets and duplicates.
HammerMan72 is offline   Reply With Quote
Old 04-21-2013, 11:19 AM   #1033
tgallant
enthusiast
 
Join Date: Mar 2013
Posts: 63
Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by imjustshane View Post
It looks like all of the old Skrill's have flushed through now, if anyone is still waiting on one that has gone well outside the 4-5 week timeframe please send me an email with your details.
Have you received my email Shane? I have been waiting since Feb 16th for my cashout.
tgallant is offline   Reply With Quote
Old 04-23-2013, 12:07 AM   #1034
Felix777
enthusiast
 
Join Date: Jul 2012
Posts: 65
Re: [Non-US-Players] Cashout tracking and discussion thread

47 days
still waiting
2013-03-07 08:30:39 PM DF-EcoCard Withdrawal Requested ($6,500.00)
Felix777 is offline   Reply With Quote
Old 04-23-2013, 01:42 AM   #1035
norfair18
grinder
 
Join Date: Jun 2012
Posts: 568
Re: [Non-US-Players] Cashout tracking and discussion thread

57 days now. Requested a 10k max skrill 2/25.

4-5 weeks that's a riot, I am on week 9 now.
norfair18 is offline   Reply With Quote
Old 04-23-2013, 08:57 AM   #1036
rby1983
centurion
 
Join Date: Sep 2012
Location: PORTUGAL
Posts: 108
Re: [Non-US-Players] Cashout tracking and discussion thread

i m waiting since 17 of february .. i m tired of sending e mails and allways have t same answer ... but they never do what they said before... i ll stop play on LOCK ...i m tired of them
rby1983 is offline   Reply With Quote
Old 04-23-2013, 08:59 AM   #1037
rby1983
centurion
 
Join Date: Sep 2012
Location: PORTUGAL
Posts: 108
Re: [Non-US-Players] Cashout tracking and discussion thread

Lock Support
APR 23, 2013 | 08:11AM EDT
Hello Luis,

Thank you for your email.

Our apologies for the processing time involved with your cashout to date. We have experienced a backlog on the processor which has caused a delay to the original cashout times. We are working to resolve this as our number one priority at the moment but due to the nature of this issue it is difficult to supply a specific time and date for you to receive it just now.

Rest assured that players are receiving their cashouts day to day and you will receive yours very soon as well.

Your patience has been greatly appreciated.

If you have any further queries please do not hesitate to contact us.

Kind regards,

Jake
---
CSR, Lock Support
then i received this,,,, more of t same
rby1983 is offline   Reply With Quote
Old 04-23-2013, 08:53 PM   #1038
baker2g
adept
 
baker2g's Avatar
 
Join Date: May 2007
Location: Vancouver
Posts: 1,196
Re: [Non-US-Players] Cashout tracking and discussion thread

i have a withdraw from feb 13 that is still under requested status, wtf shane?
baker2g is offline   Reply With Quote
Old 04-23-2013, 09:10 PM   #1039
baker2g
adept
 
baker2g's Avatar
 
Join Date: May 2007
Location: Vancouver
Posts: 1,196
Re: [Non-US-Players] Cashout tracking and discussion thread

also i bought 5k~ worth of lock money and played a decent amount (15k hands maybe) will this affect my cashout?
baker2g is offline   Reply With Quote
Old 04-24-2013, 06:28 AM   #1040
Monieztak3r
newbie
 
Join Date: Dec 2012
Posts: 27
Re: [Non-US-Players] Cashout tracking and discussion thread

waiting 69days for 3,3k... sent an email to shane but no response - im getting tired of constant waiting...
Monieztak3r is offline   Reply With Quote
Old 04-24-2013, 08:33 AM   #1041
MMD
Carpal \'Tunnel
 
MMD's Avatar
 
Join Date: Aug 2011
Location: lazyville
Posts: 6,553
Re: [Non-US-Players] Cashout tracking and discussion thread





Anyone recognise a pattern?

Start at the bottom back in August and work your way up to 9 months later.

Same old s*it coming out of lock hq.

Huge improvements have been made.

The cashier team are working to improve this over the next few weeks.

The cashier team have promised me big changes.

Blah f*cking blah blah blah blah bullsh*t
MMD is offline   Reply With Quote
Old 04-24-2013, 01:48 PM   #1042
1a2a3a
old hand
 
1a2a3a's Avatar
 
Join Date: Jan 2009
Location: western canada
Posts: 1,722
Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by imjustshane View Post
It looks like all of the old Skrill's have flushed through now, if anyone is still waiting on one that has gone well outside the 4-5 week timeframe please send me an email with your details.
shane, sent you an email re: my cashout over the weekend. can you confirm that you've looked at it? email starts with DPP and ends with gmail, february 6 for $4358
1a2a3a is offline   Reply With Quote
Old 04-25-2013, 03:07 AM   #1043
LegitimizeMyFries
journeyman
 
Join Date: Dec 2009
Posts: 268
Re: [Non-US-Players] Cashout tracking and discussion thread

[QUOTE=rby1983;38186607]Lock Support
APR 23, 2013 | 08:11AM EDT
Hello Luis,

Thank you for your email.

Our apologies for the processing time involved with your cashout to date. We have experienced a backlog on the processor which has caused a delay to the original cashout times. We are working to resolve this as our number one priority at the moment but due to the nature of this issue it is difficult to supply a specific time and date for you to receive it just now.

Rest assured that players are receiving their cash outs day to day and you will receive yours very soon as well.




Tough for me to reconcile this with Shane claiming that cash outs times are improving and that the back logs are clearing. I mean it says pretty clearly right there its a backlog.

If that was the case why would support send this email, and why would the recent cash outs all be cancelled.

Your patience has been greatly appreciated.

If you have any further queries please do not hesitate to contact us.

Kind regards,

Jake
---
CSR, Lock Support
LegitimizeMyFries is offline   Reply With Quote
Old 04-25-2013, 03:24 AM   #1044
waspswin
newbie
 
Join Date: Jun 2012
Posts: 45
Re: [Non-US-Players] Cashout tracking and discussion thread

I think Shane slept with one of the support staff's GF's and they enjoy making a mockery of him.
waspswin is offline   Reply With Quote
Old 04-25-2013, 08:56 AM   #1045
rby1983
centurion
 
Join Date: Sep 2012
Location: PORTUGAL
Posts: 108
Re: [Non-US-Players] Cashout tracking and discussion thread

67 days of waiting and nothing ..no shane no money ...all i have r t e-mails saying that i will receive my money very soon... but they saying t same on every fkn e-mail and i continue to wait.... think i allready saw this at FTP...
rby1983 is offline   Reply With Quote
Old 04-25-2013, 09:13 AM   #1046
rby1983
centurion
 
Join Date: Sep 2012
Location: PORTUGAL
Posts: 108
Re: [Non-US-Players] Cashout tracking and discussion thread

Luis Miranda <luisrobymiranda@gmail.com>
14:12 (há 0 minutos)

para Lock
i m waiting for 67 days... i think i allready saw this at FTP....you are you cheating players ..is t only explanation of all of this...




my last message
rby1983 is offline   Reply With Quote
Old 04-25-2013, 09:40 AM   #1047
rby1983
centurion
 
Join Date: Sep 2012
Location: PORTUGAL
Posts: 108
Re: [Non-US-Players] Cashout tracking and discussion thread

Hello Luis,

Thank you for your email.

All withdrawal requests are being honored and paid out. I'm afraid they are just taking quite a bit longer than we would all like at the moment. You will receive your funds, albeit with some regrettable delays.

We will email you as soon as the funds have been sent. Apologies again for the long wait.

Please let us know if we can be of further assistance.

Kind Regards,

Geri
---
CSR, Lock Support
rby1983 is offline   Reply With Quote
Old 04-26-2013, 12:57 AM   #1048
norfair18
grinder
 
Join Date: Jun 2012
Posts: 568
Re: [Non-US-Players] Cashout tracking and discussion thread

Day 60 of waiting for a 10k max skrill.

Today received this email from lock support:

Quote:
The Cashier Manager has informed us that your payout has been Verified and will be Authorized shortly.

We appreciate your continued patience and understanding.

Many thanks,

Mary
Usually I just get the same old, same old, about my cashout coming soon. But now that it's been "verified" does that usually mean I'll receive payment in the very near future? Any other people here get this email?
norfair18 is offline   Reply With Quote
Old 04-26-2013, 03:29 AM   #1049
tgallant
enthusiast
 
Join Date: Mar 2013
Posts: 63
Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by norfair18 View Post
Day 60 of waiting for a 10k max skrill.

Today received this email from lock support:



Usually I just get the same old, same old, about my cashout coming soon. But now that it's been "verified" does that usually mean I'll receive payment in the very near future? Any other people here get this email?
I received that email over 2 weeks ago and nothing yet. My cashout is from Feb 16th
tgallant is offline   Reply With Quote
Old 04-26-2013, 10:12 AM   #1050
baker2g
adept
 
baker2g's Avatar
 
Join Date: May 2007
Location: Vancouver
Posts: 1,196
Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by norfair18 View Post
Day 60 of waiting for a 10k max skrill.

Today received this email from lock support:



Usually I just get the same old, same old, about my cashout coming soon. But now that it's been "verified" does that usually mean I'll receive payment in the very near future? Any other people here get this email?
better than still being requested i guess =/
baker2g is offline   Reply With Quote

Reply
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Forum Jump


All times are GMT -4. The time now is 08:59 AM.


Powered by vBulletin®
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
Copyright © 2008-2020, Two Plus Two Interactive