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Old 01-25-2013, 02:44 PM   #651
urmyatm44
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Cash out requested dec 12
Received today
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Old 01-25-2013, 03:54 PM   #652
fieldsofmars
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Re: [Non-US-Players] Cashout tracking and discussion thread

Just to update my post I got another email today.

Elle
JAN 25, 2013 | 12:56PM EST
Hello,

It seems the address in your Casino account was still specific to Las Vegas NV. I have updated it now and will process your Skrill payout as soon as possible.

Thank you for your patience and understanding.
All my best,

Elle

Well here we go again. Lets see what wonderful nonsense occurs in 40 days from now
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Old 01-25-2013, 03:59 PM   #653
nymetswon
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Re: [Non-US-Players] Cashout tracking and discussion thread

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Originally Posted by Mccormick View Post
Arrived 5 minutes ago, woohooo
CONGRATS DUDE,LOL
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Old 01-29-2013, 08:40 PM   #654
Felix777
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Re: [Non-US-Players] Cashout tracking and discussion thread

2013-01-09 12:18:36 AM DF-EcoCard Withdrawal Requested ($2,200.00)

this cashout still waiting!!!!!!!!!!!
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Old 01-29-2013, 08:52 PM   #655
marto
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Re: [Non-US-Players] Cashout tracking and discussion thread

Requested 30/01, not holding any breaths. Small 3 digit, skrill
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Old 01-30-2013, 12:22 AM   #656
Discipline123
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Re: [Non-US-Players] Cashout tracking and discussion thread

Requested Skrill cashout of $650 on Dec. 29 /12. - 31 days ago.

Advised on Jan 19 that I would be receiving it "very soon".

Advised on Jan 26th, that I would be receiving it "shortly"

I wonder what adjective they will use next week.

Still no money.
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Old 01-30-2013, 10:01 AM   #657
Mccormick
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Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by Discipline123 View Post
Requested Skrill cashout of $650 on Dec. 29 /12. - 31 days ago.

Advised on Jan 19 that I would be receiving it "very soon".

Advised on Jan 26th, that I would be receiving it "shortly"

I wonder what adjective they will use next week.

Still no money.
Sadily, currently the average is ~52 days or so for Skrill..
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Old 01-30-2013, 01:58 PM   #658
Discipline123
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Re: [Non-US-Players] Cashout tracking and discussion thread

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Originally Posted by Mccormick View Post
Sadily, currently the average is ~52 days or so for Skrill..
Just finished reviewing posts from the past few weeks and it looks like you are correct.

So why in hell don't they just admit that up front rather than feeding me this, "very soon", "shortly" BS.

This only pisses me off even more and damages their already shaky credibility.

They need to hire a good customer service manager. They couldn't pay him too much.
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Old 01-31-2013, 01:36 AM   #659
LiarsDice
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Re: [Non-US-Players] Cashout tracking and discussion thread

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Originally Posted by Discipline123 View Post

So why in hell don't they just admit that up front rather than feeding me this, "very soon", "shortly" BS.
Probably because you, like many others, wouldn't even deposit a penny if they knew this ahead of time.

I still hold out hope that they didn't know the delays would be this bad. My gut however tells me they knew they were grossly exaggerating the cash out time frames given what has to be a major payment processor and/or liquidity issue behind the scenes.

It all adds up to a short-term strategy though, because they surely know what damage they are doing to their brand (as evidenced by the pokerfuse article).

I still believe it is never too late to admit mistakes. If Lock would provide some official statement admitting that they have made some mistakes and are still experiencing payment processor issues even if they don't have a set time frame for a fix, they would absolutely improve their image instantly imo. Leaving poker players, post-bf to brew and sit uneasy with their thoughts about the security of their funds in an unregulated market is only going to lead to bad results.
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Old 01-31-2013, 09:10 AM   #660
supergut
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Re: [Non-US-Players] Cashout tracking and discussion thread

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Originally Posted by LiarsDice View Post
I still believe it is never too late to admit mistakes. If Lock would provide some official statement admitting that they have made some mistakes and are still experiencing payment processor issues even if they don't have a set time frame for a fix, they would absolutely improve their image instantly imo. Leaving poker players, post-bf to brew and sit uneasy with their thoughts about the security of their funds in an unregulated market is only going to lead to bad results.
^This.

38days and counting for my skrill.

Taking. The. Piss
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Old 01-31-2013, 11:48 AM   #661
dhcprogue
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Re: [Non-US-Players] Cashout tracking and discussion thread

Requested $3500 via Skrill on Dec. 20th-currently on day 43...
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Old 01-31-2013, 07:36 PM   #662
marto
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Re: [Non-US-Players] Cashout tracking and discussion thread

I am fairly certain we will all get our money, eventually so, dont sweat over it too much. Yes, I know some of you guys are waiting on 4 digit + cashouts which you might need for RL but after all, you should've done better research on the cashouts you can expect from lock.

I am not trying to defend Lock here - it's pretty ridiculous for their skrill cashouts to be taking upwards of 30 days when I got a cashout from FTP in less than a minute...
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Old 02-02-2013, 07:33 AM   #663
Jah Onion
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Re: [Non-US-Players] Cashout tracking and discussion thread

req max skrill dec 10 2012, rec jan 31 2013

52 DAYS
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Old 02-02-2013, 10:33 AM   #664
Monieztak3r
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Re: [Non-US-Players] Cashout tracking and discussion thread

Anyone's been waiting longer then 52days for skrill cashout?
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Old 02-02-2013, 03:54 PM   #665
baker2g
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Re: [Non-US-Players] Cashout tracking and discussion thread

are the bigger cashouts taking more time?
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Old 02-02-2013, 04:07 PM   #666
Mccormick
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Re: [Non-US-Players] Cashout tracking and discussion thread

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Originally Posted by baker2g View Post
are the bigger cashouts taking more time?
From what i've seen, no, they generally take equally long. I've seen instances of people getting big cashouts faster, and vice versa, so in general just the same.
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Old 02-04-2013, 12:49 AM   #667
Felix777
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Re: [Non-US-Players] Cashout tracking and discussion thread

Quote:
Originally Posted by Felix777 View Post
2013-01-09 12:18:36 AM DF-EcoCard Withdrawal Requested ($2,200.00)

this cashout still waiting!!!!!!!!!!!
still got nothing!!!!!!!!!!!!!!!!!!
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Old 02-04-2013, 09:54 AM   #668
Monieztak3r
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Re: [Non-US-Players] Cashout tracking and discussion thread

Man... I req on 2.01 and still waiting
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Old 02-04-2013, 01:36 PM   #669
Discipline123
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Re: [Non-US-Players] Cashout tracking and discussion thread

Skrill cashout request....Dec 29 / 12

Still nothing
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Old 02-04-2013, 03:23 PM   #670
Mccormick
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Re: [Non-US-Players] Cashout tracking and discussion thread

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Originally Posted by Discipline123 View Post
Skrill cashout request....Dec 29 / 12

Still nothing
.. what the **** :s

oh actually, if i count it out that's less long than i thought it was
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Old 02-04-2013, 06:53 PM   #671
Discipline123
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Re: [Non-US-Players] Cashout tracking and discussion thread

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Originally Posted by Mccormick View Post
.. what the **** :s

oh actually, if i count it out that's less long than i thought it was
Yes, I know that it's not as long as your last one, which I believe was 52 days, but that's no comfort.

Waiting 37 days for an e-Wallet cashout...as of today....is not acceptable under any circumstances.

And to make matters worse they continue to promise a 2 week time frame and then when that passes, it's more of, you should have it "shortly", "very soon", "in the next batch", and on and on it goes for weeks and weeks.

As bad as it is, for whatever reason, they should just come clean and admit, that e-Wallet cash outs are taking 6 plus weeks.

If this improves in the future then fine, they can update their time frame, but right now it's 6 weeks. Until they've proven for an extended period that it is shorter than that, then be up front and advise players of the truth.
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Old 02-04-2013, 07:00 PM   #672
Mccormick
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Re: [Non-US-Players] Cashout tracking and discussion thread

Completely agreed. It's horrid, and indeed, how support keeps brainlessly repeating "7-14 days" and then they're like "mind you it's business days" trololol herp derp well yeah if their business weeks only have 1-2 business days in them, then maybe it's correct.

Really disgusting how they keep repeating that bs when it's flat out lying indeed.

Actually, Shane, can you pass that on to support maybe to stop lying?
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Old 02-05-2013, 12:05 PM   #673
Zuber.
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Re: [Non-US-Players] Cashout tracking and discussion thread

47 days and still no money...
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Old 02-06-2013, 02:42 PM   #674
Monieztak3r
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Re: [Non-US-Players] Cashout tracking and discussion thread

Anyone's got recently cashoit to skrill? I want to be sure they actually still send some money...
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Old 02-06-2013, 09:39 PM   #675
Felix777
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Re: [Non-US-Players] Cashout tracking and discussion thread

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Originally Posted by Felix777 View Post
still got nothing!!!!!!!!!!!!!!!!!!
2013-01-09 12:18:36 AM DF-EcoCard Withdrawal Requested ($2,200.00)
still no paid.................
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