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** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** ** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread**

01-25-2013 , 02:44 PM
Cash out requested dec 12
Received today
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
01-25-2013 , 03:54 PM
Just to update my post I got another email today.

Elle
JAN 25, 2013 | 12:56PM EST
Hello,

It seems the address in your Casino account was still specific to Las Vegas NV. I have updated it now and will process your Skrill payout as soon as possible.

Thank you for your patience and understanding.
All my best,

Elle

Well here we go again. Lets see what wonderful nonsense occurs in 40 days from now
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
01-25-2013 , 03:59 PM
Quote:
Originally Posted by Mccormick
Arrived 5 minutes ago, woohooo
CONGRATS DUDE,LOL
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
01-29-2013 , 08:40 PM
2013-01-09 12:18:36 AM DF-EcoCard Withdrawal Requested ($2,200.00)

this cashout still waiting!!!!!!!!!!!
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
01-29-2013 , 08:52 PM
Requested 30/01, not holding any breaths. Small 3 digit, skrill
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
01-30-2013 , 12:22 AM
Requested Skrill cashout of $650 on Dec. 29 /12. - 31 days ago.

Advised on Jan 19 that I would be receiving it "very soon".

Advised on Jan 26th, that I would be receiving it "shortly"

I wonder what adjective they will use next week.

Still no money.
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
01-30-2013 , 10:01 AM
Quote:
Originally Posted by Discipline123
Requested Skrill cashout of $650 on Dec. 29 /12. - 31 days ago.

Advised on Jan 19 that I would be receiving it "very soon".

Advised on Jan 26th, that I would be receiving it "shortly"

I wonder what adjective they will use next week.

Still no money.
Sadily, currently the average is ~52 days or so for Skrill..
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
01-30-2013 , 01:58 PM
Quote:
Originally Posted by Mccormick
Sadily, currently the average is ~52 days or so for Skrill..
Just finished reviewing posts from the past few weeks and it looks like you are correct.

So why in hell don't they just admit that up front rather than feeding me this, "very soon", "shortly" BS.

This only pisses me off even more and damages their already shaky credibility.

They need to hire a good customer service manager. They couldn't pay him too much.
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
01-31-2013 , 01:36 AM
Quote:
Originally Posted by Discipline123

So why in hell don't they just admit that up front rather than feeding me this, "very soon", "shortly" BS.
Probably because you, like many others, wouldn't even deposit a penny if they knew this ahead of time.

I still hold out hope that they didn't know the delays would be this bad. My gut however tells me they knew they were grossly exaggerating the cash out time frames given what has to be a major payment processor and/or liquidity issue behind the scenes.

It all adds up to a short-term strategy though, because they surely know what damage they are doing to their brand (as evidenced by the pokerfuse article).

I still believe it is never too late to admit mistakes. If Lock would provide some official statement admitting that they have made some mistakes and are still experiencing payment processor issues even if they don't have a set time frame for a fix, they would absolutely improve their image instantly imo. Leaving poker players, post-bf to brew and sit uneasy with their thoughts about the security of their funds in an unregulated market is only going to lead to bad results.
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
01-31-2013 , 09:10 AM
Quote:
Originally Posted by LiarsDice
I still believe it is never too late to admit mistakes. If Lock would provide some official statement admitting that they have made some mistakes and are still experiencing payment processor issues even if they don't have a set time frame for a fix, they would absolutely improve their image instantly imo. Leaving poker players, post-bf to brew and sit uneasy with their thoughts about the security of their funds in an unregulated market is only going to lead to bad results.
^This.

38days and counting for my skrill.

Taking. The. Piss
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
01-31-2013 , 11:48 AM
Requested $3500 via Skrill on Dec. 20th-currently on day 43...
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
01-31-2013 , 07:36 PM
I am fairly certain we will all get our money, eventually so, dont sweat over it too much. Yes, I know some of you guys are waiting on 4 digit + cashouts which you might need for RL but after all, you should've done better research on the cashouts you can expect from lock.

I am not trying to defend Lock here - it's pretty ridiculous for their skrill cashouts to be taking upwards of 30 days when I got a cashout from FTP in less than a minute...
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
02-02-2013 , 07:33 AM
req max skrill dec 10 2012, rec jan 31 2013

52 DAYS
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
02-02-2013 , 10:33 AM
Anyone's been waiting longer then 52days for skrill cashout?
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
02-02-2013 , 03:54 PM
are the bigger cashouts taking more time?
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
02-02-2013 , 04:07 PM
Quote:
Originally Posted by baker2g
are the bigger cashouts taking more time?
From what i've seen, no, they generally take equally long. I've seen instances of people getting big cashouts faster, and vice versa, so in general just the same.
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
02-04-2013 , 12:49 AM
Quote:
Originally Posted by Felix777
2013-01-09 12:18:36 AM DF-EcoCard Withdrawal Requested ($2,200.00)

this cashout still waiting!!!!!!!!!!!
still got nothing!!!!!!!!!!!!!!!!!!
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
02-04-2013 , 09:54 AM
Man... I req on 2.01 and still waiting
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
02-04-2013 , 01:36 PM
Skrill cashout request....Dec 29 / 12

Still nothing
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
02-04-2013 , 03:23 PM
Quote:
Originally Posted by Discipline123
Skrill cashout request....Dec 29 / 12

Still nothing
.. what the **** :s

oh actually, if i count it out that's less long than i thought it was
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
02-04-2013 , 06:53 PM
Quote:
Originally Posted by Mccormick
.. what the **** :s

oh actually, if i count it out that's less long than i thought it was
Yes, I know that it's not as long as your last one, which I believe was 52 days, but that's no comfort.

Waiting 37 days for an e-Wallet cashout...as of today....is not acceptable under any circumstances.

And to make matters worse they continue to promise a 2 week time frame and then when that passes, it's more of, you should have it "shortly", "very soon", "in the next batch", and on and on it goes for weeks and weeks.

As bad as it is, for whatever reason, they should just come clean and admit, that e-Wallet cash outs are taking 6 plus weeks.

If this improves in the future then fine, they can update their time frame, but right now it's 6 weeks. Until they've proven for an extended period that it is shorter than that, then be up front and advise players of the truth.
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
02-04-2013 , 07:00 PM
Completely agreed. It's horrid, and indeed, how support keeps brainlessly repeating "7-14 days" and then they're like "mind you it's business days" trololol herp derp well yeah if their business weeks only have 1-2 business days in them, then maybe it's correct.

Really disgusting how they keep repeating that bs when it's flat out lying indeed.

Actually, Shane, can you pass that on to support maybe to stop lying?
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
02-05-2013 , 12:05 PM
47 days and still no money...
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
02-06-2013 , 02:42 PM
Anyone's got recently cashoit to skrill? I want to be sure they actually still send some money...
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote
02-06-2013 , 09:39 PM
Quote:
Originally Posted by Felix777
still got nothing!!!!!!!!!!!!!!!!!!
2013-01-09 12:18:36 AM DF-EcoCard Withdrawal Requested ($2,200.00)
still no paid.................
** Unofficial Lock Poker [Non-US-Players] Cashout tracking and discussion thread** Quote

      
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