I tried through 5dimes too. similar experience. the software is awful, the worst I have ever seen. I typed in bet size wrong couple times, like 10x what I intend to. It is very difficult to multi-table because of the terrible software.
I play 100nl and 200nl 6max. There is like only 2 or 3 tables going at the prime time. In my experience, it doesn't look like more fishy than bovada.
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Originally Posted by sunrise
Just started playing though the 5Dimes skin recently. They have 2 versions, "Open Waters" and "Shark Tank". I've only tried Open Waters.
So far, other than the POP rewards (50% rakeback), I am not impressed at all.
First of all, the software is awful. It's laggy and on more than one occassion it has cost me a hand because I literally couldn't click back on to the table. And my computer has enough ram(4gb), blah blah.
The timer for the hands is WAAAY too fast. It's like every table is ultra-turbo. The timer is usually in the red by the time I have my bet amount the way I want it. Also, you can't type in your bet, say .50 (yes I am playing low limits, been out of the game for years)
I had a hand where I was trying to type in my raise, I put in .50, it went to 5 dollars, I tried to lower it and boom, folded my hand. It didn't even seem like more than 10 seconds either.
The first time I got lagged or whatever, and it folded my hand automatically for me....which sucked (had a nut flush draw). I contacted support, they were nice about it, said they would email the developers or whatever, and get back to me. Still waiting.
Then today when I contacted live support about the incorrect bet size they were of no use whatsoever. In fact they were downright rude. Asked me for my hand id multiple times, despite telling them I did not know the hand ID.
After doing some digging around, no thanks to the awful customer support, I found that you have to click hand history, go to options, and increase the memory from 20 hands, and also indicate to save a certain number of days of hand history. I find it rather suspect that the default setting is for just 20 hands, and that your hands are not automatically saved.
There's no options for visual display, multicolored suits (this can be really helpful as sometimes it can look like you have 2 diamonds when you have 1 diamond and 1 heart)
If you're multi-tabling, the table that needs action does not pop up.
Not sure about the higher levels, just played .25/.50 and .05/.10, but the fish were prevalent.