Hello poker community.
I have such a story: I made a $350 deposit in Tigergaming room, started playing NL 10-25 cash, I managed to rise to the NL100 limit in 2 weeks with a score of 15/100 nickname worldclub. As a result, one day my account is terminated in the middle of the session, I try to log in to the client, and I can’t log in. After that, I sent a bunch of messages to the support, and I did not receive a response, and a week later I receive the following letter:
pokersecurity@tigergaming.com
01:55
Good day,
I hope that this email finds you well.
After reviewing your account, we noticed that you have been receiving funds via our poker software. Due to this prohibited activity, we have decided to permanently close your account and confiscate your remaining balance.
As per our terms and conditions -
"Chip dumping is the act of purposely losing hands to specific players, with the intent to swop chips on cash tables/tournament tables/SNGs. All players involved in chip dumping will have their funds confiscated and their accounts closed and banned from playing on the network."
Kind regards,
Cooper West.
Poker Security
I was falsely accused of something I didn't do. Before that, there were no warnings and comments from the support. Also, no screenshots or other evidence was provided to prove my actions. And because I didn't do it. And personally, I don't see the point of chipdumping. Also did not use any prohibited software. There were 2100 dollars in the account, and they were brazenly confiscated. This is more than half of my bankroll and poker is the only source of income and I really need these funds for me it's a lot of money. I hope for your support and understanding, together we are strongAlso, I hope that the management of the Tigergaming room forms, perhaps they made erroneous clippings, and returned my legal status. And more such an incident is not expected.
