is there a stars problem? ( connection issues) - Internet Poker

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is there a stars problem? ( connection issues)

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12-10-2008 , 03:30 PM

cgcx22

banned

Join Date: Nov 2008 Posts: 61

i can open the pokerstars software, but i cant even get to the login screen, just continues to say connecting...all the network statuses say 100%...kind of confused...unless the site is down

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12-10-2008 , 04:30 PM

2J4U

veteran

Join Date: May 2007 Posts: 2,555

This is happening to me too. My thread got no responses. Help? Anyone?

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12-10-2008 , 04:32 PM

LeapFrog

Pooh-Bah

Join Date: Oct 2006 Posts: 5,537

I was playing for the past hour or so and the only problem I noticed was that about 1/2 of my tables froze for perhaps 20-25 sec.

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12-10-2008 , 04:33 PM

poorolrich

old hand

Join Date: Jan 2006 Posts: 1,382

I just now signed in at P S and had no problems!!!!!!!!!

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12-10-2008 , 04:46 PM

2J4U

veteran

Join Date: May 2007 Posts: 2,555

Hm. OP do you have an Echecks payout pending? That's the only thing I can think of about my account that's even slightly out of the ordinary right now.

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12-10-2008 , 05:30 PM

LionsCornbread

newbie

Join Date: Mar 2008 Posts: 24

Quote:

Originally Posted by cgcx22

i can open the pokerstars software, but i cant even get to the login screen, just continues to say connecting...all the network statuses say 100%...kind of confused...unless the site is down

Having the same issue since I downloaded the update yesterday. Sent an email to support and received a reply that it might have something to do with my security software, but before yesterday, there was never a problem.

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12-10-2008 , 06:19 PM

2J4U

veteran

Join Date: May 2007 Posts: 2,555

Bump for omgplzhelp. Forced to play on Doyle's Room right now.

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12-10-2008 , 09:49 PM

2J4U

veteran

Join Date: May 2007 Posts: 2,555

Quote:

Originally Posted by LionsCornbread

If they asked you to send some files, make sure you do it so they can diagnose the problem.

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12-11-2008 , 02:25 AM

dblgutted

adept

Join Date: May 2008 Posts: 731

Quote:

Originally Posted by LionsCornbread

Sent an email to support and received a reply that it might have something to do with my security software, but before yesterday, there was never a problem.

They've been sending that cut-n-paste email for any problem. Their support has either gone way downhill, or they just don't have enough people to deal with their shoddy update.

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12-11-2008 , 03:55 PM

#10

cgcx22

banned

Join Date: Nov 2008 Posts: 61

they ended up having me send them log files...then they gave me instructions to fool around with firewall settings, adding new ports/exceptions...then pasting some new code into the pstars user file...took a bit, but im playing now

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