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Old 03-07-2012, 05:46 AM   #51
Okaliachi
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Join Date: Mar 2012
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Re: Stars/Moneybookers Cashout Problems

I'm not American, cashout via Moneybookers is pending much longer than usual. It can be cancelled, there's no security review.

The fact that Pokerstars doesn't even comment on this is very worrying.
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Old 03-07-2012, 07:03 AM   #52
PokerStars Michael J
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Re: Stars/Moneybookers Cashout Problems

Dear Players,

PokerStars cash outs to Moneybookers (and all other payment processors) are being processed as normal.

Unrelated to any payment processors, there have been a limited number of cash outs that have been delayed as part of a security reviews. These reviews have largely been generated as a result of past access to PokerStars services from the United States (or a connection that PokerStars believes might have been located in the United States).

We are seeking to resolve these reviews as quickly as possible, and recognize that we need to improve our response time for affected players.

Sincerely,

Michael J
PokerStars Security Team
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Old 03-07-2012, 02:44 PM   #53
CBorders
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Location: 25% RISK FREE
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Re: Stars/Moneybookers Cashout Problems

Received mine today.
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Old 03-07-2012, 03:37 PM   #54
Tryptamean
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Re: Stars/Moneybookers Cashout Problems

ive done 2 cashouts recently, both went for review. both we approved within a few hours of me noticing that they were still pending and required an email from me. i wish they would have just sent me an email saying its under review, but thats a minor complaint.

also, i really wish they'd process the cashout in usd. i have a foreign bank acct in usd for this exact reason. instead i had to cashout in euro and convert back to usd, costing over $400.

i mean there oughta be an option to keep all transactions in usd since thats whats used on the site. just switch stars to 100% euros or provide cashout options in usd please.
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Old 03-08-2012, 01:05 AM   #55
TheLizardKing
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Join Date: Sep 2009
Location: Playa del Carmen, Mexi-land
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Re: Stars/Moneybookers Cashout Problems

got mine today too
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Old 03-08-2012, 09:15 PM   #56
sledghammer
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Re: Stars/Moneybookers Cashout Problems

Payment received today
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Old 03-08-2012, 10:19 PM   #57
aussierob
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Join Date: Jan 2011
Location: Sunrise Beach, Queensland
Posts: 100
Re: Stars/Moneybookers Cashout Problems

Maybe its as simple as they have cut down on staff.

All my withdrawals to Skrill used to be done within the hour and usually within minutes.

Lately only 10-20% are done in that time frame.

I'm an aussie and have made 100's of withdrawals without the delays experienced lately.
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Old 03-08-2012, 10:21 PM   #58
aussierob
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Re: Stars/Moneybookers Cashout Problems

Must be 2+2 karma.

got paid whilst typing previous message.
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Old 03-20-2012, 12:54 PM   #59
TheLizardKing
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Re: Stars/Moneybookers Cashout Problems

just got another MB transaction held for review again today but wires seem to go out instantly for some reason...I really think there is some kind of issue with MB or the MB/Stars relationship...
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Old 03-20-2012, 01:31 PM   #60
TheLizardKing
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Re: Stars/Moneybookers Cashout Problems

also, at the same time I did my latest MB withdrawal, I did a p2p transfer for almost the same amount and it went through and was received instantly. something definitely seems to be awry with MB when it comes to Stars lately.
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Old 03-21-2012, 12:54 PM   #61
TheLizardKing
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Re: Stars/Moneybookers Cashout Problems

got my transfer after emailing them...guess they had to do another security check for some people due to a server issue which caused a backlog
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Old 04-06-2012, 02:04 PM   #62
Inexertion
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Re: Stars/Moneybookers Cashout Problems

ive just tried cashing out on stars and had a reply saying im not allowed to. any help appreciated
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