I started to play on Pokertime after Hand2Note started supporting the site, fortunately i know an affiliate of the site for a long time now.
*
The Software is really good the HUD works the games are good, the only downside was that the cash in/out fees were kinda high (5%).
I played 1 month low limits because i didnt trust the site but had some good succes and cashed out a few times.
*
After a while i started playing higher stakes because i got greedy and my affiliate told me that the site is very safe.
*
So i made a shot at nl 1k+ and started with a upswing. After 3 days of winning like crazy i tried to cash out (usually takes 1-3days).
*
I won 2 more days and than got worried because my withdraw was still pending, so i contacted my affiliate and he said he will ask the support. I stopped playing for the next 2 days and after that my accounts got banned (later the support of the site said i got banned cause of colusion what ofc i never did!) i was asking for handhistory, proof and evidence with whom i was colluding?! which ofc they couldnt deliever. The main argument was here „other Poker sites do not deliver evidences as well…“. They are just bullshitting and answering „our database analysis points out that you are colluding“, i think the database analysis is „foreign players are winning too much on a chinese app so we have to bann em!“
Iam waiting for the Money since 2-3 Weeks now… They freezed everything… my winnings and my cash ins too which is really a serious amount.
I dont know if my affiliate is able to get me my money back but my affiliate told me i am not the only one with the problem and i would recommend everyone to just stay away from this scamming site!

I have so money frozen too.
I heard many agents had delayed cash outs for their players too.
Support told me they check my accounts for security reasons.
They wanna see if violated any rules or whatever.
Always a hassle with Asians apps but I hope they just wanna keep the games clean but are too inexperienced to do it in a proper way, basically like Pokerking 1 year ago.
I think most honest players got their money back at the end.
Unfortunately waiting for almost 3 weeks as well

same here, got a lot of money locked there for 3 weeks, stay away from this site.

It never ceases to amaze me when people are surprised to lose their money playing on sites nobody has heard of that need middlemen for reasons unknown

Oh no thats very bad news for me

I hoped it is just a temporary problem - i cashed out enough to not have huge loss even if the money is lost now but this is very tilting - there is no way to get the money back?

Hello all, this is PokerTime administrator from the US, the platform is majority owned by a group in North America now having gone through restructuring and new licensing arrangements. English version will be released within this month. I will only make one post and I will not reply because there will be lots of haters out there.

1)
If the platform wants to scam your money, the platform can do it in 101 different ways without you knowing.

2)
It is not in the platform's interest to ban players for no reason

3)
There are a few affiliates which perhaps some of you who have posted are under, these affiliates bring profession COLLUDING players using remote control software, VPN/PROXIES, emulators and other hardware/software to bypass IP and GPS restrictions.

4)
No matter how advanced these collusion techniques are, they will be caught, we have 2 independent teams one in North America, one in Singapore who are responsible for analysing and active monitoring of such activity and we are also active in the market purchasing collusion devices and countering them and finding which players use them

5)
Choose your affiliates wisely, do not go with dirty affiliates that take a share in your play, these affiliates make money not through rakeback but through earnings of colluding players.

6)
If you are an innocent player under these dirty affiliates you should contact the helpdesk directly and provide your user ID and the platform will take a second look at your account. This takes a long long time, days or weeks for independent security people and internal people to check through the entire history of play, it takes a lot of manpower and time.

7)
If you engage in VPN, proxy, remote controlling, IP/GPS data does not conform and certain other colluding evidence then your account will be banned.

8)
For the final time, we have over 15,000 active players daily in Asia and elsewhere, if we want to scam in we can do it in mini second, we make enough money that we don't need to scam people.

9)
Do not collude, do not engage in suspicious activity, you will be caught.

10)
If your account is banned contact helpdesk directly, your affiliate is the one that scammed you by knowingly bringing colluding players into the platform, it is not the platform that scammed you.

11)
Use your common sense and IQ before posting, the platform does not go out to advertise or solicit any direct users, who are we trying to scam? We are protecting the integrity of our platform allow with providing existing users a safe environment to play.

12)
If you download the app from pokertime.cc you are not even able to play any games, if we are a scam product we will make it easy for players to view and play, if we really want to scam we can just do it on the table so there is nothing to debate.

Use your brain, exercise proper judgment when choosing affiliates and not engage in suspicious activity and do not collude, you will be caught, no matter how smart or advanced you think you are you cannot beat a company and 2 independent security teams. If you are that good please go and hack ebay or google or something else so you can make a better return on your genius computer skills.

For every post that hates the platform/me there is 100 more out there who are loving me for protecting their interest.

I wish everybody good luck.

Happy new year!!

1)

Quote:

If the platform wants to scam your money, the platform can do it in 101 different ways without you knowing.

Without me knowing? of Course i know if i got scammed if you just bann my accounts without any reason and Keep my Money

And yes thats what happend!

2)

Quote:

It is not in the platform's interest to ban players for no reason

Banning Winning Player that only cash out and not deposit is good for the games and makes $$$ i guess


3)

Quote:

There are a few affiliates which perhaps some of you who have posted are under, these affiliates bring profession COLLUDING players using remote control software, VPN/PROXIES, emulators and other hardware/software to bypass IP and GPS restrictions.

In the games i played there are not restrictions when it Comes to Location so that cant be the reason for the bann and i never coluded with anyone, Maybe some other Players of the affiliate did (i cant know that) but thats no reason to ban me!

4)

Quote:

No matter how advanced these collusion techniques are, they will be caught, we have 2 independent teams one in North America, one in Singapore who are responsible for analysing and active monitoring of such activity and we are also active in the market purchasing collusion devices and countering them and finding which players use them

So you have Teams to detect colusion, why dont they have to Show me any Hand where i coluded? There is 0 proof that i coluded and they even told me "you have to Show us that you didnt colude" How is that even possible?

I know my affiliate for many years even in reallife and my conditision are very fine and he is not scamming me because the Money is stuck on the site and my affiliate has no access to it.

Maybe you are just a troll or something as a site official you shouldnt write something like that in the first pleace, the Money is stuck on your site and not in the hands of my affiliate. The
I should have used my brain more and dont trust a scam site like thats true.

Im suprised that someone even Reply to this but your Statement sounds like a lot of bullshit to deffend the Integrity of the site!

If you consider the site even if someone tells you they know some People of the site or games or anything like that just dont Play there even if your affiliate doesnt want to scam you the site will do it at the end if you win a lot!

This post alone pretty much describes how incompetent this site really is..

Their methods of finding "collusion" are a joke at best, on top of this they do not do any sort of thorough investigation before banning innocent accounts along with what they believe are to be cheaters.

Perhaps they are not blatantly scamming players "on purpose" (still doubtful), but they are HIGHLY incompetent in differentiating between actual cheaters and normal winning players. I reported a super obvious bot (played about 20 hours a day and a ridic amount of hands a week), I saw this bot continue playing for weeks and I reported it on a daily basis.

However, they were very quick to ban winning players blaming them on playing under the same IP.. Not only do these players not need to cheat in order to win, but they are also not stupid enough to do so under the same IP address.

If you think you're going to sit there and win a bunch of money on this site, think again.. They will just find a way to "prove" you're cheating.

Hey guys, I am here to represent a big site with 15,000 players.. I will write some bullshit list of rules and never reply to the thread again because of "haters". Deposit here asap!

FWIW affiliates have nothing to do with player funds... Some get rakeback deals some dont, I don't see how that makes them dirty for wanting a piece of your action. Also how the hell would any affiliate even know if the players under him are cheating or not? The fact that you even use the word "dirty affiliate" just showcases the clear incompetence this site has when it comes to finding collusion. They find what they believe to be some cheaters and just assume the whole affiliation is full of cheaters..

Choose your affiliate carefully guys!! I'm sure each affiliate is well aware of who the hell is cheating out of their group of players and CLEARLY "KNOWINGLY" brought them in to screw you.. You could all get banned for it!! What could go wrong here?

If anyone is aware what North American group holds interest in this company / software please post here or PM me. I know of at least a few guys that have been scammed for large amounts of money.

the guy is temp banned for now so gonna be hard for him to reply here again until he proves his authenticity which is standard procedure on 2+2

there are tons of dodgy affiliates who run their own collusion and bot rings so what he is saying isn't wrong. if you should choose to work with such an agent you can easily be caught in the crossfire if you are a clean player.

that's essentially what happend to alot of players on Pokerking back then


Overall it's nice to see that somebody made a post who seem to be working with the site (if not a troll)

what's more worrying to me is the tone of the post because it sounds like is written by a 15 yo on a power trip and as already mentioned there are tons of very obvious colluders on the site which can be spottet by just checking and comparing their stats and so far not much has been done to combat that

overall I like the site and if they should get their **** together they could become the new PokerKing

also when reporting collusion, some support seems helpful, other (andy) seems like a total d!ck and gives corporate bullshit about everything. Giving overall vibe, that nothing will be done and trying to discourage reporting, so he doesn't have to work as much.

100% obvious colluders have been ignored in the past.

2 guys sitting at a table racking up hands and stats. EVERY SINGLE hand went like this HU:
SB raise to 2x
BB call
BB donk bet 1/2 pot
SB fold

i rolled back handhistories for 30 hands straight and decided to report (there was more hands before that, but i decided should be enough proof). Evidence of cheating was not found. Then someone sat down, the both instantly left

This gives them advantage of fake stats. Also site is running some weird promo of seeing flop with certain hands.
Also if they agreed somehow off table to do this, then there is clearly a relation between them and shouldn't be allowed to play

So the anti-collusion methods are not great to say the least

So, clearly we have a few people here that can see blatant collusion, yet there are numerous winning players that have been banned / frozen with little to no evidence..

The winning players were banned very quickly, the blatant colluders continue to cheat over weeks with the most obvious tactics.. Trust me when I say this, you will not do well on this site.

To be completely honest, the scariest part about this is that this "15 yo troll" who made that post, talks and sounds exactly like the team I have been dealing with in trying to free a bunch of completely innocent accounts, would not be at all surprised if it was the same person / group of people.

The justifications used in his post are the exact same reasons I get.. "Same IP diff location", gives us IP addresses which do not even match the player's IPs. Blaming a collusion ring in which none of the players collude and have actually recorded themselves playing / willing to play over skype if needed.

The app just replies that they have enough evidence against some players and not only do they not need to share the evidence, but they do not need to provide a single hand history as it is blatant "same IP different location". They do not care if we have our own evidence showing that no one is cheating.. There is literally hours of footage recorded.. Zero ****s given. It's impossible to even know who they are pairing with who in regards to cheating and how you could be affected.

After about 2 weeks of complaining, they sent me some bullshit screenshots showing a bunch of random information in regards to IPs and locations, the IPs were written on a spreadsheet that basically a 5 year old could make up. Not only this, but the IP addresses also didnt make sense because it would show different IPs for the same player over various shots.. It was obviously just fabricated... I don't know / represent anyone stupid enough to cheat under the same IP. They also banned a bunch of other random accounts that have nothing to do with the accounts they blamed for cheating and said it's a collusion ring.

Play at your own risk and once again, if you do know who owns / runs this site please contact me.

Your help desk gives me a copy and paste answer for the 2 of my 3 accounts that are frozen.

您好！经核实，这两个ID涉嫌违规被冻结，请知悉。

Which translates to:

Hello! After verification, these two IDs are suspected of being frozen in violation of regulations.

Support goes silent after copy and pasting their response and I don't seem to have any recourse other than to post in this thread?
https://imgur.com/njk0x74

----------------

I have about 10.5k hands on PTime and am down about 30k ish RMB
https://imgur.com/lBkKUA0

I use LDPlayer 3.76 which I believe randomizes android devices its emulating so I'm not sure how it could ping a similar device on the collusion/cheating detection backend or whatever.

I have 43Gigs of recorded play on various China app sites including about 20+ hours of play on PTime as I followed what happened on PKAsia during their whole confiscation debacle and would hope I could use this in case of any confiscation shenanigans.

Not sure how IPs and stuff work, but I've been playing on the same computer/IP everyday and your software doesn't allow accounts to sit on the same table on the same IP....

So if your customer support/help desk doesn't actually help, what recourse does a player have?

I have been frozen on there as well for over 2 weeks now with no access to funds. I have been waiting patiently for information through my affiliate, who every day is just told to be patient apparently.

I'm glad to see that an admin posted in here because at least there is SOME communication about what is going on. I have just emailed support myself after seeing admins post here, I didn't realize it was an option.

For what it's worth I've been a full time poker player for over 13 years and have never been accused of cheating before. I don't remember how to use the quote function but a few responses to the admins post.

"1)
If the platform wants to scam your money, the platform can do it in 101 different ways without you knowing.

2)It is not in the platform's interest to ban players for no reason"

Even if you aren't "scamming" you can still be doing the wrong thing with good intentions. If you want to use very broad methods to ban players without actual hand history evidence, that is your choice and I don't have a problem with it; but in those cases you should allow players to withdraw their funds. Otherwise it becomes way too likely you are stealing funds from innocent players (like myself).

"3)
There are a few affiliates which perhaps some of you who have posted are under, these affiliates bring profession COLLUDING players using remote control software, VPN/PROXIES, emulators and other hardware/software to bypass IP and GPS restrictions.

...

5)
Choose your affiliates wisely, do not go with dirty affiliates that take a share in your play, these affiliates make money not through rakeback but through earnings of colluding players.

6)
If you are an innocent player under these dirty affiliates you should contact the helpdesk directly and provide your user ID and the platform will take a second look at your account. This takes a long long time, days or weeks for independent security people and internal people to check through the entire history of play, it takes a lot of manpower and time."

I would have no way of knowing if my affiliate engaged in this conduct with other players. The affiliate I use takes 0% of my action and as far as I understand just makes money from rakeback, so it would not make sense for them to try to have players cheat.

Are you also saying here that emulators are meant to be banned? I use an emulator (ldplayer) and have never been given the impression that this is not allowed. I use one so that I can play from my computer without having to click buttons on a mobile phone. The emulator has location services that by default I think will give a location other than where we actually are -- that is not indicative of collusion on its own. If emulators are meant to be banned, you should make that clear.

I don't think my affiliate is dirty but I suppose it's possible they could have other players that collude without their knowledge. Confiscating the funds of all their players should not be the answer. Confiscate funds only of the actual cheating players (if there are any) -- if you want to ban the rest to be extra careful I don't have a problem with it (although I think it's overkill), but you should let them access their funds for withdrawal if you don't want to be accused of scamming.

"7)
If you engage in VPN, proxy, remote controlling, IP/GPS data does not conform and certain other colluding evidence then your account will be banned."

Again, I'm not sure if my emulator use falls into this category. I don't use VPN, proxy, remote control, but it's possible IP/GPS data is weird because of the emulator. If this is the sole reason for banning someone, you should let them withdraw since it is not enough to say they are colluding on its own.

"For every post that hates the platform/me there is 100 more out there who are loving me for protecting their interest."

I do appreciate some of the steps the app has made towards stopping collusion. Not letting you see your cards until just before your turn is a great idea. However, using the other broad methods on their own without hand history evidence just makes it too likely you are taking funds from innocent players.

Of Course you don't answer because you can't... simple as that

I got scammed too... for a very high amount.. und u are doing some kind of Make Up beauty talk here...

My Story:

I started playing there december 2019 i think... everything was cool ... i was cashing in and cashing out...

At the beginning on low limits i accidentally played 15 Hands on the same table with 2 of my accounts (on the 3rd day on this app i think)... i recognized it after 15 Hands...
i was Multitabling so i needed 15 hands to recognize it
( i looked up how many hands i played )
During this 15 Hands nothing big happened... and i left the table instantly after i saw it...

I did not know that this was even possible to sit at 1 table with the same IP... in every app i know... this is not possible...


BUT NOW LISTEN WHAT HAPPENED 2 WEEKS Later

I started to play higher Limits... after cashing in the required amounts i had an upswing too...

After this Upswing (2 weeks?) i wanted to cashout ... and then the problems began... i couldn't ...i was blocked...

Coincidence?

that i got blocked when i started to play higher limits and had way higher amounts on my accounts?

they said i colluded.... i (my agent) said that i want to see the proof...
after weeks of discussions
(for weeks the Nr.1 Reasoning was "other apps block players too without stating a Reason")
they showed me this 15 hands (in which nothing happened... and which were on low limits) as proof...

proof? what exactly this 15 hands on low limits proofed?
it was probably the 3rd day of playing on this app... nobody said anything...

but after i began to play higher limits and had way higher amounts on my accounts coincidentally this 15 hands were such a big problem?


So pls hold your Make Beauty talks in front of the camera and post it on youtube instead of annoying scammed players with this on 2+2

My year began F**ked up because of you Guys

If Ultracoolman is legitimate only a total moron would put money into this site...

If I get banned one more time I will not bother to make a new account and post here to try to help people. The reason I get banned is advertising, I am not advertising and I do not want to. If you need me to apply to be a rep or whatever please send a link, I am top level admin of the site, I can do anything to prove it. All I am trying is to help people. If I get banned again and all you people that have assets locked need me to help you can tell the forum managers to unban me. Or if you guys think my post is harmful or some 15years power trip so I will leave you all alone. Hope people with common sense can appreciate this.

I want to make it clear the platform does not allow same players whether themselves or in concert to play on the same table. The definition of this is defined and interpreted by the platform whether it is pokerstars or pokerking or any other platform like pokertime. If you don’t wish to be caught by the monitoring system just play using one account like 95% of normal users and you have nothing to worry about at all. It does not matter whether or not you engaged in actual hand manipulation eg, raise UTG then 3-bet at later position trying to trap the middle callers, this is irrelevant. DO NOT USE MULTIPLE ACCOUNTS and/or SIT ON THE SAME TABLE. I expect that the innocent users out there will very welcome this policy. It’s like shoplifters, you put the item in your suit jacket, it doesn’t matter that you didn’t make it out of the mall.

As for the user earlier that write regarding blanket lock. We had no choice but to do this in order to ensure a safe environment, some of these users have in excess of 15 accounts ( we can trace it via registration IP, MAC, device and other means). These clubs affiliates brought in thousands of accounts likely controlled by a group of no more than 50 people, they may be different consortiums whose sole purpose is to collude and game the system to win from normal players, it is our duty to ensure that the environment is safe because the game is running 365days a year 24 hours. I am not talking about Jack and Joe calling each other on skype like amateurs, these people use PC to control or remote control mobile devices in different locations using specially made hardware/software, we know these vendors and we know how to detect these things. We are sorry if there are innocent people caught up in the middle and hence I made 2 posts earlier detailing how to fix the issue by going through the helpdesk directly – do not go through these affiliates. The reason why they come here is because they already got banned from pokerking and reddragon and pokermaster. Again apologies to the innocent people, desperate times desperate measures, its like a building where 90% of the tenants are bad people best/easiest way is to arrest the whole building. No we do not have the resources to devote 40-60 people to comb through millions of network and device and table data from day 1. If you are innocent you will be unlocked, if you are dirty you will be f0ked, doesn’t matter who / where you complain to and we hope you lose as much money as possible, please dedicate your wisdom and savviness to something else. If you think your better than the platforms, by all means deposit and try and risk it all again, if you think our platform is crap and scam then go to another poker site.

I will state once again – these affiliates are dirty, they are evil, do not go through them, we will not deal with these people (even though they bring players and income to the platform), we have cut them off and we will continue to cut off such affiliates. They may not get % cut from you because you are innocent but they will require it from other groups that do this and they will offer these groups false guarantees of protection. We rather not have business than have such dirty business. If we are evil we can just let collusion players play, view their cards and win their money off the table, we do NOT do this, we execute our zero tolerance policy towards collusion.

POKERTIME HAS ZERO TOLERANCE TO COLLUSION AND/OR ACTS RELATED TO COLLUSION. IF YOU WANT TO PLAY AND DON’T WANT TO RISK BEING INVESTIGATED/LOCKED JUST USE ONE ACCOUNT!

Yesterday we received 3 requests from the helpdesk relating to accounts that were locked

First one is from England (IP: 5.148.77.XXX), user ID: ***75, this person has 6 other associated accounts ***31 / ***21 / ***96 / ***94 / ***69 / ***30; email: ******sca@gmail.com. This account is highly suspicious, after our further investigation we will send email to this user. Preliminary data findings below:

https://imgur.com/kP7g6JF

This photo is a subset of the evidence compiled against this user and his 7 accounts, we do not release detailed information, I am posting here so all the bystanders can see what we are up against. Again if you think you are innocent go through the proper procedure and we will review your case, we do not accept any lobbying via those affiliates. It takes a lot of work compile the evidence into a readable and presentable format, we have confidence in our internal and 2 external teams. It is our policy that we do not release some information because it will lead to collusion teams masking such tell tales, what I showed is a fraction of the tell tales, we cannot reveal everything we use to deem such behavior, every site has their own standard and policies


Second one is from Spain, (IP: 212.183.241.XXX) user ID: ***92, this person has 4 other associated accounts ***88 / ***89 / ***04 / ***32; email: *****k69@gmail.com. This account is highly suspicious, after our further investigation we will send email to this user.
I will not post the image for this user(s) suffice to say it is very similar.

Third one is from USA California, (IP: 47.144.224.XXX) user ID: ***29, this person has 2 other associated accounts ***41 / ***43; email: l41@hotmail.com So after further review, 2 of the 3 accounts have played on the same table for 2 hands another 2 of 3 have played for 3 hands, so only 5 hands in total. We have sent this user the following email:

Dear player: Hello, the reason your account is blocked is that the 3 accounts you enquired on have played together on the same table, which is not in accordance with the rules of the game and therefore blocked. However, considering that you have no more than 5 hands at the same table, we will assume that you accidentally sat at the same table. Please reply to the email to ensure that similar situations don't happen again. Once we receive your guarantee here, we will help you unblock it. Your ID: ***29, ***41, ***43 Please confirm.


OnlyAhigh - thanks for your anger and story, you want your money contact the helpdesk, or you can continue your f0cked up year, stop thinking the world revolves you just because you win, all 3 clubs got banned at the same time, we don’t care how much you win or lose, that’s your own thing, if you can’t afford it go back to pokerstars or somewhere you think you are safe and can win. Please continue being f0cked up for the whole year and hopefully also the next year, actually for all the years I hope you internalize your anger and be f0cked up!

always4bet - thanks for your anger and story, you want your money contact the helpdesk

Koost - apologies, please contact helpdesk again and post what they say to you, I have already addressed the procedure to them

donut604 - thanks, you may detail this situation to the helpdesk they will process

LeeHuan - you seem to not want your money, I won’t bother helping you, you can just play with your own anger, I don’t care if you are innocent or not anymore because you are too immature, before you say what you say please think first, there is no bank or platform on the planet what will deal with your attitude and lunacy.

If you abuse the policeman:

If he is nice he will give you a warning
If he is strict he will give you a ticket or arrest you
If he is angry he will give you a beating
If he is pissed off he might just shoot you in the face

Kalrex – so everyone who is complaining is a moron and I am legitimate? If this got nothing to do with you just go and breathe and live your life.

This is our platform, play by the rules or don’t play, if you are innocent follow the procedure like you have to when you want your refund at Walmart kicking and screaming will not help you at all, if you don’t care about your money or item then go ahead and berate and bash the platform and be angry and f0cked up – perhaps you’re a dirty player that has no recourse and this is just your final scream. I really don’t care, I’m here to help and implement better procedures to help the innocent, grow up use your brain – do not be offended I am referring to the ones above that just scream and do not use reason or rationale.

I will check this thread every 48 hours, If there is no reply then you can assume that the forum moderators banned me. I will not bother making another account and helping people unless they unban me. I do not see how this post is an advertisement, if the nature of my post requires me to validate something please somebody contact me or give me a link and tell me what to do.

Good luck, happy January.

It's not just about advertising.

Likely you were banned without the mod going through your long post in detail, because site reps need to have their accounts verified. When you were told to contact advertising, had you done so, you would have been given options both with and without advertising. However, I can understand how that would have been confusing given the ban reason.

My email address is included in your latest ban reason (and can also be found in my profile here). Contact me and I can explain your options.

some things from my side:

1. highly appreciated that you post at all because it's fairly hard for players to get conversations with apps going - for alot of apps it's almost impossible

2. i don't really get your tone though. usually players should be treated innocent unless proven guilty. i very much doubt that all the guys posted so far ran bots or colluded and now trying to somehow recovered the money. they might be innocent and if you did nothing wrong and get big amounts of money placed on hold i wouldn't exactly call them "haters" or converse with them the way you do. Bottom line they are your customers and should be treated this way. I'm obviously not in a position to tell you how to run your business but if i would treat my customers this way it would seriously affect my bottomline

3. you claim to have a superadvanced anti-collusion system and i've seen some of the screenshots and actually was surprised myself. On the other hand I don't understand how literally every single stake you offer is full of colluders who join table the exact same time, leave table exact same time and have almost identical stats. doesn't take a genius to figure that out and i could go to work now and send you at least 50 of those accounts within the next hour. they are around since the site started, i have guys reporting 20 of them a day with clear evidence and next to nothing gets done.

so on the one hand you figure out the most elborate cheater groups who take all the precautions, run vpns and virtual machines, alter stats, etc and manage to confiscate them without the shadow of a doubt and on the other hand you dont manage to catch and confiscate the most simplest colluders even my mother could detect after giving her a 5 minute briefing?!

4. 3 weeks ago some players cashed out using crypto. it took longer than usual and those cashouts were pending. then you cancelled them and credited them back to the players accounts into coins using a worse rate than they exchanged them to crypto. probably one of the most dodgiest things i have seen an app do and i saw alot of ****. there werent any notifications why that has been done, there wasnt any mention of why all of a sudden crypto didnt work. surely this had it's reasons and i think players would appreciate to know why this situation was handled in the worst way possible!

5. for a player it's fairly hard to distinguish dodgy agents from legit ones. if they ask their agent if he is dodgy he probably wont tell them "yes i run a collusion stable so risk to play for me is high". so while it's good advice to work with legit agents it's not something a player can easily determine


overall the site is a good addition but after everything i've seen i'm full of doubts how this is run tbh

Hello, I am the owner of club 990099, i've been frozen for 7-8 days already, i did send all the evidence the alliance asked me, and nothing happened.

They told me that I have colluders on my club and that's why my club is frozen.

I had two players that were playing under me and were caught colluding supposedly, they were confiscated around 100,000 CNY, after that I decided to stop working with them, my club wasn't frozen at that time, after 1 month my club became frozen.

for example, you have a player, and he refeers a friend, ofcourse you will agree, you want your club to grow! After that they collude, get caught let's say, and my club gets frozen?

I had 86 players in my club, it's the fault of 2 players that everyone gets frozen? seriously? what is this? some are anxious, can't even sleep at night.

You should frozen the players who collude and cheat only, imagine you open an affiliation in PartyPoker and there's a guy who is running bots and get caught, i have 500 players, because those 3 players were putting bots all my affiliation and my 500 players have to be frozen and robbed? seriously?

From the first place, if there are colluders it's player fault, not club. I agree you ban colluders and confiscate when you have enough proof, but players should be treated innocent unless proven guilty, and club is not responsible of anything..

You can frozen and confiscate the players who you really believe are colluding with evidence, but you can't frozen my club, i am not responsible for my player actions.

How can we solve this problem? I contacted the alliance owner of Poker-Time main alliance and he says to contact platform, this takes so long, i have many players that trusted me to play Poker-Time, they never cheat or collude whatsoever, i know them and believe them.

Hi Ultramancool3,

I am Pescawesca, owner of the 7 accounts on Ptime.

I sent all the info yesterday they required me to send. None of my accounts have played together in any game, nor have intended any type of malicious activities. I even had people check my accounts via Teamviewer to see what I was up to. The only thing that they told me was that my some of my accounts had played the same games (NOT AT THE SAME TIME), in like 2/3 cases out of like 500 games ive played. This is caused when an account is out of coins in one account, or when a table is bad, you leave it, and then it turns good again and you buy in with a different account, but NEVER played one single hand with 2 accounts in 1 table. Also, my affiliate told me he had some players that where caught colluding, who he automatically stopped working with.

I guess that judging by the picture posted i am being related with other players, who i don't even know. Also, talking to my affiliate he told me that the only collusion incident he had was like 2 months ago, when i was still loosing money on the site. I only started making money on the site after these players stopped playing.

I will provide all evidence that is needed in order to sort my case.

Yeah they freeze for ratholing but in the past those accounts got unfrozen very quickly

I always buy in for Max so that shouldnt be a problem

They freeze if you rejoin other account later same table for watever reason. I saw this happening 2 months back and accs were unfrozen couple of hours later after investigation.

This was one of the biggest mind****s for me bc their security is able to detect this w incredible speed but its not able to ban and confiscate the 4 accounts playing 30/9 coming and leaving at the exact same time...

I feel that if they are acusing you of collusion and have such good collusion teams, they should provide real evidence of what they are stating. Provide Hands, Evidence of 2 accounts on the Same table colluding, Etc..

Providing screenshots of my ID with other Ids I dont even know isnt relevant.

I started playing nearly 2 months ago, 50/100 and didnt do very well. After a few sessions I decided to quit the site because i felt the RNG was really ****ed up and i was loosing many 1-2 outers, just felt wrong.

After some weeks debating, i started playing 102040, and made like 500k. I felt confident this time and thought i would give 50/100 a shot now. So I started playing 50/100 and after making 300k or so, my accounts got all frozen.

I have been playing 12h sesions and working my ass off, for someone to come and say im colluding. Colluding with who? the guys that where caught with my afiliate were kicked out before I even started playing 102040.

The situation is surreal, and I feel that the staff just asumes all of the PRO players are colluders or scammers.

I can play on skype or do whatever is needed to prove that all i have won is legit.

I hope everything sorts out.

On pokerking asia I got my money after 5 months and 10k hands played on webcam, so don't lose hope if you're innocent.