I agree that what matters most is whether Stars lied. The alleged lie that many posters here seem to be concerned about the most is in the following sentence:
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Consequently, even though PokerStars does not monitor players' internet browsing habits, we have decided to disable and completely remove this feature of our software to avoid even the slightest perception of privacy breaches.
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Originally Posted by CORed
It's abiguous enough that I won't accuse Stars of lying; it depends on what "this feature" means. It certainly could be interpreted to mean the entire "IP snooping feature" but it could also be interpreted to meant the "looking for the Sharkscope IP" feature. So I'm going to say misleading but not a flat out lie. Bad form on their part though. They should have cleartly stated what they meant.
Yes the wording is ambiguous and I can see why many people are having trouble understanding it. However, I wonder how anybody with half a brain can re-read the bolded part above and decide that "this feature" means "monitor players' internet browsing habits".
Assume for a moment that "this feature"
does mean "monitor players' internet browsing habits". Then substitute "X" for the two equivalent terms. That would have Stars saying "Even though we don't do X, we decided to remove X from our software." That makes no sense. Why would Stars say such a thing? How could they remove X from their software if their software doesn't do X?
So, if this feature" doesn't mean "monitor players' internet browsing habits", what else could it mean. If you look through all the preceding text in the memo you find four phrases that describe things that could be regarded as features of the Stars code. I have highlighted them below:
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However, we understand that players have expressed concerns regarding our recent detection methods, and we recognise that we made a mistake. Consequently, we will explain the error, and correct it.
We detected players who visited the SharkScope website by having the PokerStars Client monitor active network connections using built in Windows functions for that purpose. The data returned by this function is similar to that which is returned by the Windows accessory called 'Netstat'. A periodic query to Windows determined whether the SharkScope IP was being accessed. This was a YES/NO query, purely regarding access to the specific SharkScope IP address. If a connection to the SharkScope IP was detected, this fact and only this fact was sent back to the PokerStars server. We then sent warning emails to players who had accessed SharkScope in conjunction with the PokerStars Client.
This technique ensured that players accessing the SharkScope website were detected without breaching their right to privacy. At no stage was a player's internet browsing history ever queried, or transmitted from the PokerStars Client to the PokerStars Server.
However, despite our assertion above, we understand that some players are unhappy with the perception that PokerStars monitors their internet browsing habits. Consequently, even though PokerStars does not monitor players' internet browsing habits, we have decided to disable and completely remove this feature of our software to avoid even the slightest perception of privacy breaches.
All four of the bolded features specifically reference checking for SharkScope. Despite the repeated reference to this capability, some people choose to interpret "this feature" to refer only to "using built in Windows functions" and/or "A periodic query to Windows", which is not a feature but a method.
What makes the most sense, when you read the whole thing in context, is that "this feature" means "checking for SharkScope's IP". The fact that Stars could detect SharkScope's IP led people to believe erroneously that Stars was monitoring their internet browsing habits. Even though Stars wasn't monitoring people's browsing habits, Stars decided to get rid of a particular test that was leading some people to believe that they were monitoring those habits.
So, Stars did not lie about the removal of a feature. OP admits they are no longer testing for Sharkscope's IP address, and that is the feature they said they would remove. (So much for alleged lie #3)
Neither did they lie about the technique they were using to detect SharkScope's IP address. They specifically said
Quote:
...using built in Windows functions for that purpose. The data returned by this function is similar to that which is returned by the Windows accessory called 'Netstat'.
The data returned by Netstat is a list of IP connections. It does not return a boolean result of a test for a particular IP address. (So much for alleged lie #1)
The 2nd lie alleged by OP is that Stars somehow concealed from us that they were also monitoring which processes we were running. I think that the stars website makes it quite clear that Stars may check what processes are running. The fact that they did not refer to this in their "apology" email is in no way a deliberate attempt to mislead. Their email addressed the specifc issue of SharkScope IP address detection, not the complete range of anti-cheating surveilance measures they are taking.
I would almost be tempted to ask a mod to change the thread title to "Lies, lies and more lies about PokerStars!", except I believe that OP was not deliberately trying to mislead, but was just gravely mistaken.