pokerstars does not respond to emails
Join Date: Nov 2016
Posts: 30
Helli Guys. I january Pokerstars froze my account. The reason was that I played with my brother's account in the past. my punishment was that my account would remain frozen unitl may 4. And now my account is still frozen and i have sent every day them emails and they doesnt respond to me at all.
Has anyone been in the same situation? I dont understand why they does not respond to me.
Join Date: Jan 2007
Posts: 18,276
If an online poker site doesn't give you the customer service that you want, you might just be better off playing at a different site.
should be called sevenfour
Join Date: Dec 2005
Posts: 75,954
Did they say which May 4?