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Pacific Poker / 888poker is still silently emptying idle accounts. Pacific Poker / 888poker is still silently emptying idle accounts.

07-28-2008 , 09:58 PM
Quote:
Originally Posted by Bobo Fett
Well done everyone, and especially Mike Haven...a truly mighty mod.


Ummm...no, I don't imagine he is. Are you in some kind of "worst post of the day" contest?
Hehe, yep - I don't really see how he interprets my post as me rooting for Pacific to keep the money? I just thought there was a pretty slim chance of getting it back because of the T&C - it looks like the 2+2 community, and especially Mike Haven, has proved me wrong though! Nice work.

Juk
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-28-2008 , 10:12 PM
congrats dude
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-28-2008 , 10:34 PM
Quote:
Originally Posted by Bobo Fett
Ummm...no, I don't imagine he is. Are you (Microballa) in some kind of "worst post of the day" contest?
I just dont believe people should be kicking the guy who lost $3000 plus dollars.

And when you go thru the post here, a lot of people kicked the guy who lost the $3000 plus dollars .

Proud to say I'm not one of them .

and shame on all the people who enjoyed so much kicking the guy
when he was down .

.
.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-28-2008 , 10:37 PM
Quote:
Originally Posted by jukofyork
It might be an unfair rule, but if it's in their T&C (which you accepted when you opened an account) then there is nothing really you can do about it as they have the law on their side.

Juk
And make no mistake about it

jukofyork kicked the guy right out of the gate in post number 2
in this whole thread .

the Smiley face was just spitting right in his face

And you think i should go to Collage for reading comprehension ???
.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-28-2008 , 10:40 PM
this forum and its members have done the entire forum proud. gj mods and others who helped and congrats to OP for getting your money back.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-28-2008 , 11:18 PM
Quote:
Originally Posted by MicroBalla
I just dont believe people should be kicking the guy who lost $3000 plus dollars.

And when you go thru the post here, a lot of people kicked the guy who lost the $3000 plus dollars .

Proud to say I'm not one of them .

and shame on all the people who enjoyed so much kicking the guy
when he was down .

.
.
I'd ask you to point me to some of these people, but it's pretty clear that you would just pick put any post that wasn't full of sympathy and promising to email Pacific and call it "kicking the guy".

Quote:
Originally Posted by MicroBalla
And make no mistake about it

jukofyork kicked the guy right out of the gate in post number 2
in this whole thread .

the Smiley face was just spitting right in his face

And you think i should go to Collage for reading comprehension ???
.
I don't know about Collage, I think some one might have mentioned college, but either way it appears you need to learn a bit about reading posts. You see, the written word is a little different than speaking to someone in person; it can be tricky to infer the writer's exact tone. I would've thought that some one new to the forums might take a minute to make sure they understood the tone of a person's post before going off on them. Juk is one of the more positive people on these forums, and he pretty much always signs his posts off with "Juk ". I notice OP didn't seem to have a problem with his replies either. Maybe you should pick up on these cues and come to the realization that you might possibly have made a bad read here.

We have a great thread here, where a poster came in with a problem, and the 2+2 community came together to help bring it to a positive resolution. You insist on finding whatever you can to criticize. Please stop dragging this thread down with your negative crap.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-28-2008 , 11:46 PM
Good job everyone.

Hopefully Pacific follows through with a more reasonable T&C now.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-29-2008 , 01:39 AM
Congratulations OP and well done to all of those involved, however I think we have only solved a minor problem, yes it is great we have solved this case and OP has his money back, but the fact still remains that this is going to continue to happen on 888, and the only way for it to be resolved is to get the family at 2p2 to show the power of the biggest poker based forum. IMHO the 'big picture' is far from fixed

All the best

(Hey I can post seriously afterall)
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-29-2008 , 02:40 AM
OP,

If possible, would you be able to post the email Pacific sent you? After this email sent to you earlier by a "customer rep" (who you should have named, and should be fired), I wouldn't mind hearing their excuses and backpeddling. Not posting their response, plus how this "customer rep" is anything but, is letting Pacific off too easily.

I agree with the above posters, it's not how they handled this case (they had no choice), but whether they change their ways, or only make right when forced to.


Quote:
Originally Posted by Bawanga;5294697Please be advised this is not a matter for a Supervisor to be involved. As I am a support representative this matter could be handled by my authority as in your case, the 10% per month deduction is posted under the " User Agreement Number 7 section (iV) that you agreed too when you became a member at 888.com which states the following and I quote:

- "Should you fail to use your account for six months your account will be considered a "dormant account". The six-month period will run from the date of your last login to your account. In the case of a dormant account, the Company will levy a monthly administration fee at a rate of 10% of the balance in the account on the date that it became dormant. The administration fee shall be deducted from the dormant account commencing from the last day of the sixth month in which the account is inactive and occurring on the last day of every month thereafter, until the balance of the account has reached zero . In the event that you login to your account during the ten-month period during which the administration fee is levied, the Company will cease to levy the administration fee but shall not be obligated to return to you any monies deducted from the account at such time".

These terms of use are a part of the companies policy and by no means hidden from the public. Unfortunately the funds cannot be refunded.

Please be guided accordingly.

For an efficient operation and to provide better service to our members, we have to ensure that our policies are followed in detail. I am sorry but we cannot make exceptions for individual members.

Kind regards,
Xxxx.X
Member Support Representative
[email
support@pacificpoker.com[/email]
www.888.com
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-29-2008 , 03:05 AM
Quote:
Originally Posted by MicroBalla
and shame on all the people who enjoyed so much kicking the guy
when he was down
I don't remember anybody "kicking the guy when he was down". I do remember a few posters asking why he maintained $5K on the site without playing for a year but I think that was just out of curiosity.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-29-2008 , 03:15 AM
Reasoning with them politely and intelligently was clearly the way to go here.
You don't have to be a wimp if you feel you've been wronged. But losing your temper and talking down to the support people I've always felt yields worse results.
There were a few discussions in the past few months where some claimed that you really have to yell at the customer-support monkeys to have any chance of getting your way.
I've found much greater success doing it this way.

And in this situation the OP was professional and polite with the forums and intelligently provided all the e-mails for all to see. the internet-forum crowd nor 2+2 immediately dismisses every single new poster's complaint about being wronged. If you are new here but present your case well 2+2 will take your side and help you out and that is pretty darned awesome when you think about it. It's not that hard really.


In other news: I checked my balance on a site I hadn't logged onto in almost 2 years probably. It's actually a few bucks more than I thought it would be. $537.35 that I've kept sitting in there in case I ever felt like returning.
This is poker-dot-com which I guess is now carbonpoker but the download for the poker-com client still works fine on my computer.
Does anyone know if they have such a policy and just haven't noticed my account perhaps? Having gone this long I am assuming I'm cool.

I also had $2.5k in my Paradise account for quite awhile that I had completely forgotten about back in the day. Probably was over a year. I knew I had some money left in there but had forgotten that it was that much.
And this was back in the day when you could cashout to neteller. I kept the balance in there in case I felt like checking into a juicy game there and thn forgot about it and never bothered checking about those juicy games.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-29-2008 , 06:13 AM
Quote:
Originally Posted by MicroBob
Reasoning with them politely and intelligently was clearly the way to go here.
You don't have to be a wimp if you feel you've been wronged. But losing your temper and talking down to the support people I've always felt yields worse results.
There were a few discussions in the past few months where some claimed that you really have to yell at the customer-support monkeys to have any chance of getting your way.
I've found much greater success doing it this way.
Agreed Bob, and the 'monkeys' guy had a poll up, the most one sided poll in 2p2 history perhaps, where he was the only one who felt it was the right way to talk to these 'monkeys'
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-29-2008 , 06:55 AM
Greetings,

I clicked the link to your site and read the article. While reading the article I caught a glimpse of a disturbing advertisement on the right site of the page. Since your article referenced issues relating to the integrity of online poker, and you mentioned Ultimate Bet and Absolute Poker by name, I was taken aback that you have ads placed for these sites.

While I laud your efforts to educate players and encourage them to be vigilant and proactive regarding their account balances, I'm disappointed that you have placed ads with sites known to have been seriously compromised in the recent past by super user cheating. Furthermore, your article could potentially create new victims by its treatment of Absolute Poker and Ultimate Bet (see relevant comments from your article below). Your attempt to mitigate these scandals seems awkward and a potential conflict of interest.

Thank you,

Jeffrey


"Already stunned by the AbsolutePoker "superuser" scandal revealed last year which caused the loss of perhaps millions of dollars to players, online poker players have quickened their response to spread the news of player problems -- even if they do not entirely stop playing at the very rooms accused of dubious practices. The Absolute scandal, which involved fraud by an apparent site owner, is rather in the past for many, and AbsolutePoker and UltimateBet are launching their new & improved melded poker room brand under the new name Cereus.

But it must be remembered that AbsolutePoker did quite a bit of repaying of money to affected players, and the losses were not something planned by the organization. Certainly not written into the Terms & Conditions of play"
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-29-2008 , 09:40 AM
Quote:
Originally Posted by PokerMagazine.com
Want to hear unethical? From conversations with their lawyers, they are willing to give up data on USA Players and Affiliates to the IRS and Justice Department. That would be one way to get the US gov't to drop jail term threats against the Ruth Parasol and Russ DeLeon (founders plus Vikrant and Dik****) and let Party back in to the market in the future.
That's not exactly unethical though is it? If the IRS/JD are asking for that info, then Party are being obliged legally to provide it surely? Your supposition that it's tantamount to blackmail is just that, supposition.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-29-2008 , 09:44 AM
Quote:
Originally Posted by PokerMagazine.com
But it must be remembered that AbsolutePoker did quite a bit of repaying of money to affected players, and the losses were not something planned by the organization. Certainly not written into the Terms & Conditions of play"
You know, it's funny, I was talking to someone from Costa Rica a few weeks back (not connected with AP/UB, but it's a small world down there), and his line seemed to be that AP had gone over and above what would be deemed reasonable by repaying and adding interest to those players cheated of their funds. You seem to have a similar line.

And yet any reasonable person would think this was the LEAST they could do, not something they should be lauded for.

Are you based in Costa Rica too?
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-29-2008 , 10:26 AM
Quote:
Originally Posted by eastern motors
These terms and conditions would almost certainly be held unconscionable in the United States. I don't know anything about British law but there is probably a similar doctrine as US common law is mostly just taken from Britain. Your legal fees would probably make it a losing proposition to sue them though.

You might be able to take them to small claims court (no lawyer) in Norway if your system is anything like the US.
In the US you could pursue a class action lawsuit and go after them for all the accounts they wiped out, which would be worth pursuing. My guess is your talking a few 100 thousand. Which is a typical lawsuit against banks brokerage companies and insurance companies for over charging on samle fees.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-29-2008 , 10:57 AM
Quote:
Originally Posted by fatshaft
You know, it's funny, I was talking to someone from Costa Rica a few weeks back (not connected with AP/UB, but it's a small world down there), and his line seemed to be that AP had gone over and above what would be deemed reasonable by repaying and adding interest to those players cheated of their funds. You seem to have a similar line.

And yet any reasonable person would think this was the LEAST they could do, not something they should be lauded for.

Are you based in Costa Rica too?

Hmmm, that sounds like a gratuitous swipe at Costa Rica..... which coming from a Scotsman, opens up a new can of haggis.



A Scotsman walks into the Hotel Del Rey and is scoping out the fifty or so hookers lining the walls in the bar. He finally asks one the going price for oral sex. She tells him twenty-five per inch. He says:

A. That great because I got fifty colones in my pocket,
B. That much ? Can I borrow a knife ? I'll be right back, or
C. Okay, can you pay me in advance ?
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-29-2008 , 11:09 AM
Quote:
Originally Posted by fatshaft
That's not exactly unethical though is it? If the IRS/JD are asking for that info, then Party are being obliged legally to provide it surely? Your supposition that it's tantamount to blackmail is just that, supposition.
Party is not a US company, it could have told Justice to get a subpoena, then try and serve them with it. There is NO obligation otherwise to tell them squat about customers/players/affiliates, and the subpoena possibly could have been quashed under UK pricvacy laws. However, as a horse-trading point, Party may have decided to cough up EX-customer information, damn the privacy issues.

The 'supposition" as you put it is soundly based upon past practices of the DOJ, imcluding their announced policy at the press conference announcing the NetTeller founders' arrests and the terms of numerous similar deals struck in the past.

believe it or not, people in the US on occasion get demands from the Federal Government for money in lieu of prosecution. Every tax attorney also has seen that sort of demand, even when (gasp) the government position is unjustified and plain wrong. Here, the numbers are just bigger and third parties will be ratted out, if this referenced information is accurate.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-29-2008 , 11:14 AM
Quote:
Originally Posted by MiltonFriedman
Hmmm, that sounds like a gratuitous swipe at Costa Rica...
Nothing of the sort as you're well aware, but thanks for the sterotypical 'joke' in response. Probably better if it had been funny.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
07-31-2008 , 02:01 PM
Quote:
Originally Posted by Echelon
they still rake the uncalled bets??
bump
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
08-01-2008 , 12:42 AM
Quote:
Originally Posted by Echelon
bump
no
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
08-28-2008 , 06:33 AM
Wow, glad I saw this. I moved temporarily to the US, and withdrew my Pacific Poker account, but left just $221 there so I'd have something to play with when I got back if I wasn't able to make a real deposit right away.

I get back tomorrow, and it's been just under 8 months. I suppose I will have been charged $22 for July and $20 for August, and thus I now expect to only see $180 or so there. I had a different computer here and never downloaded Pacific Poker to it. $42 is no big deal like yours was, but I will certainly email them and I would expect the same refund.
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
08-28-2008 , 07:25 AM
unreal
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
08-28-2008 , 07:50 AM
Thanks OP for posting this.

So they win interest with our deposits, take an average higher rake, and take 10% on dormant accounts.

Greedy 888.com
Pacific Poker / 888poker is still silently emptying idle accounts. Quote
08-28-2008 , 01:37 PM
WHAT A SCAM.. 10% .. what a ripoff
Pacific Poker / 888poker is still silently emptying idle accounts. Quote

      
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