rivered a 2-outer this morning. please move to feedback forum if you like mods.
You are now connected to Kashish from Amazon.com
Me: Hello, I was scammed and looking to get $200 reversed.
Kashish: Hello, my name is Kashish. I'm here to help you today.
Me: Ho Kashish
Hi*
do you need anything to verify my account?
Kashish: May I have the order number please ?
Me: 108-3966242-8251427
quick summary,
colegarner777@gmail.com is the account I sent to, and I think it was just created
Kashish: thank you for the order number,Ross
Me: he scammed me and looking to see if we can reverse
ty for your help!
Kashish: As I have check and see that this gift card was used by Cole
Me: ok, anyway you can cancel as I'm sure it hasn't been shipped yet?
whatever he purchased?
100% scammer here
Kashish: Do you know this person ?
Cole
Me: I don't personally
Kashish: As I have check and see that he has purchased the item from that amount.
Me: I'm sure he purchased ASAP as he needs to get the money off
there has to be something that can be done
Kashish: As I have check and see that he has purchased the item so in that case I am unable to issue you a refund for that .
Me: can't you cancel the purchase?
Kashish: As I have check and see that he has purchased the item on Thursday, July 28, 2016
Me: there is stolen money
right, but has it been shipped?
Kashish: Please provide the e-mail address associated wit other account ?
Me: yes,
colegarner777@gmail.com
I guess that's the email I sent the $200 too
unsure if that's his amazon email
if that makes sense
Kashish: Please provide the billing address used on that account ?
Me: on his account or mine?
If I had his address I would go talk to him in person Kashish, believe me
I can give you my address if you like, but I don't think that helps
Kashish: I totally understand but before cancelling the order I need to authenticate the account.
And that is why I am asking this.
please provide me the billing address on that account ?
Me: dude, I got scammed and you are asking if I can provide his address, I know you are following protocol but please understand there is no way I can provide his address
its similar to you asking me if I know your address
not trying to been mean, but realistic,
I've purchased gift cards and spent tons of money and never reached out to support
this is 100% legit Kashish, please help!
Kashish: I have cancelled the order and issued you a full refund and it will be credited to your account in next 3-5 business days.
Me: is there anyway I can give you praise and props to your manager?
you made the right decision and you retained a customer
thank you!
Kashish: I would like to inform you that once the chat is over you will receive the box in which you can write your comments.