Quote:
Originally Posted by RakeTracker
Max,
You will need to contact Rakebackpros or Full Tilt to get on the list. If you're connected to an affiliate it seems impossible to get into that program. If you are not connected then it is a maybe and you just have to be patient. Nobody seems to know the criteria to get invited.
RakeTracker
This is madness. What value is gained by keeping the criteria for getting rakeback on a previously created account a secret? I cannot for the life of me understand why I get no response at all from rakebackpros.com on this, after several emails, and the only thing I get from Full tilt is: PLease be patient ? How long do I have to be patient? I'm going to leave FTP, this is absolute bs.. All I want is RB, which my partner can apparently get just like that whammo, having never played a single raked hand, whereas me, a loyal FTP customer gets shafted.. WTF? Have these guys even
heard of customer service???
Check these emails:
Original Message Follows: ------------------------
To Support@ fulltiltpoker,
I signed up for a full tilt poker account a year or so ago. My player ID is
Agent086. At the time, I was unaware of any rakeback promotions, or the
requirement to sign up at full tilt via a rakeback provider..
I play regularly (every day or thereabouts) on full tilt poker, and wish to
continue to do so, and increase both my level of play and the limits at which I
play, however to make this economically viable to myself, I will need to
associate my existing account, (or a new one) with a rakeback account. I have
been told on previous occasions that I cannot associate my existing Full tilt
poker account with rakeback, nor can I open another account in my name in order
to associate rakeback with full tilt.
I'm requesting that you reconsider this position for me, in order for me to
continue to play at Full Tilt Poker.
If I cannot have this rakeback associated with my existing account, I will have
no other option but to withdraw my current bankroll, and close my account with
Full tilt poker and find another poker site to play on; something I do not want
to do, as my experience with Full tilt has been positive so far.
I appreciate you must get several requests similar to this, and I do not want
to do any dodgy workarounds like signing up as my significant other or opening
a second account.
Please consider this email as soon as possible and advise me whether you would
consider associating my existing full tilt poker account with a rakeback
request.
I enjoy playing at Full Tilt Poker, but situations dictate that I must receive
rakeback for the time and effort I'm putting in..
Thanks in advance, I look forward to your response
Regards,
Max
Here's their reply:
From: Full Tilt Poker - Support
Subject: Full Tilt Poker - Rake back request - request for account association
(KMM7297131I19928L0KM)
To: "Max Christopher"
Received: Tuesday, 22 July, 2008, 2:12 PM
Hello,
Thank you for contacting Full Tilt Poker.
Full Tilt does not pay players rakeback directly. There are a number of
rakeback affiliates who offer players up to 27% rakeback if they sign up to
Full Tilt Poker through their site.
Please note that this is not an issue which can be solved by opening another
account with Full Tilt Poker, it is against our site policy to open more than
one account. Though you could cease using your account, we do not remove it
from our system, nor do we freeze accounts in order for players to create new
ones.
However, we do value your continued support of Full Tilt Poker, and we are
currently looking into organizing something that will help players who are not
already attached to an affiliate. We have added your username to our files for
further consideration. Please be patient.
If there's anything else we can help you with, please don't hesitate to
ask.
Best of luck on the tables!
Kind Regards,
Edouard
Full Tilt Poker Support
.... Please be patient?! No ETA, nothing. I went back with this:
Original Message Follows: ------------------------
Hi I understand your position on this.
I understand that there is a site called rakeback pros.com which appears to be
for full tilt rakeback. I have signed up with this site in order to attempt to
get rakeback based on feedback I've received from other full tilt members..
I have heard that other members have received emails directly from
support@fulltilt with regards to this rakebackpros.com site, and getting
existing accounts associated with rakeback. Can you please elaborate on this?
Can I get this email sent to me and my account associated with rakebackpros.com
please?
Can you also please further explain the below (quoted from your previous email)
:
"However, we do value your continued support of Full Tilt Poker, and we
are
currently looking into organizing something that will help players who are not
already attached to an affiliate. We have added your username to our files for
further consideration. Please be patient"
1. What does this other deal consist of?
2. How patient do I need to be? I need to start achieving rakeback within the
next month through Full tilt, or I will be looking to another poker site to
play on so I can achieve this rakeback.
Please get back to me on this
Regards,
Max
And was met with this reply:
From: Full Tilt Poker - Affiliates
Subject: Re: Full Tilt Poker - Your Rakeback Inquiry (KMM7311100I19928L0KM)
To: "Max Christopher"
Received: Wednesday, 23 July, 2008, 9:53 AM
Hello Max,
Thank you for your response.
We have added your username to our files for further consideration. Please note
that our partnership with the affiliate Rakebackpro’s is in the testing phase,
and a test group of players have been selected to participate.
If the partnership continues and you are selected to receive rakeback from the
affiliate you will receive a confirmation email from Full Tilt Poker.
If there's anything else we can help you with, please don't hesitate to
ask.
Best of luck on the tables!
Kind Regards,
Tomotaka
Full Tilt Poker Support
I replied to the above with this: and have yet to get a reply:
Hi there, Interpreting the below, I may possibly, if everything goes my way, get to receive rakeback in the future at full tilt some day, but nothing is confirmed, and you can give me no timelines as to when this may go ahead, and there is no concrete date for this testing period? I'm sorry but I'm going to look to withdraw my funds from Full Tilt Poker and find another poker site to play at where I can get rakeback easily, unless I can get a more firm confirmation of the chances of me getting on to a rakeback schedule. Can you please get back to me with a deadline for when I will be included for rakeback? I am a loyal FTP customer, and contribute a fair amount of rake on a monthly basis, but will look elsewhere if I cannot get satisfactory answers to my questions. This rakeback situation affects the viability of me playing at full tilt poker. I look forward to your reply
Max
And nothing in terms of a reply from that last email..
Srsly. I like the site, but I cannot continue to receive no reward for the number of raked hands I put in per month. It may not be much to them, but it's a lot for me!