** Official ** PokerStars Check Problems Thread - Page 9 - Internet Poker

I've lurked on 2p2 since like 2005. This is the first time I've had issues so I made an account and chimed in by posting the email they sent me as was requested by another poster. This doesn't change the fact that you are in fact trolling and should stop.

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06-05-2009 , 05:39 PM

#202

LetsGambool

banned

Join Date: Jan 2007 Posts: 26,568

Quote:

Originally Posted by ***Ryan***

Hey guys since the government shut down this processor then why do you insist on hiding the processor name? They already know about it plus even if they dont it wont be used again so there is no harm in posting the processor name.

Because the processor seems to have only lost one account, not all their accounts as one of their banks seems to still be clearing checks.

Its not a big Government sting operation that's the problem

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06-05-2009 , 05:41 PM

#203

jehfes

centurion

Join Date: Sep 2006 Posts: 144

It's not really about hiding the processors from the government. It's more about not having the bank publicly associated with gambling in search engine results etc. I agree it's probably a moot point since this processor got shut down already but why take the risk?

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06-05-2009 , 05:44 PM

#204

Mitch Evans

Pooh-Bah

Join Date: Jul 2005 Posts: 5,633

Quote:

Originally Posted by LetsGambool

Because the processor seems to have only lost one account, not all their accounts as one of their banks seems to still be clearing checks.

Ah, so it's only the major bank that got shutdown? Well, there's your answer, Ryan. The processor is still good, it's the account that got shutdown by the bank.

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06-05-2009 , 05:44 PM

#205

xenoinca

newbie

Join Date: Feb 2008 Posts: 26

Dear xenoinca,

We were recently informed by one of our check providers that their bank
account has been frozen. As a result, the following check cannot be
cashed or deposited at this time:

Transaction ID: XXXXXXXXX
Amount: "$1,200.00"
Mailed date: "June 2, 2009"

We are in communication with the provider to establish the exact
circumstances, and find an immediate solution. We appreciate your
patience in the meantime and will provide a further update by end of day
Monday.

Please accept our sincerest apologies for any disruption this has caused
you.

Best Regards,

Eduardo
PokerStars Payments Department

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06-05-2009 , 05:48 PM

#206

bengiec

adept

Join Date: Mar 2008 Posts: 967

Quote:

Originally Posted by xenoinca

i got the same email. i love how they acknowledge it 3 days after i emailed them with the problem.

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06-05-2009 , 05:48 PM

#207

hitme1tim3

veteran

Join Date: Oct 2008 Posts: 2,050

Quote:

Originally Posted by xenoinca

i just received this as well

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06-05-2009 , 05:50 PM

#208

LetsGambool

banned

Join Date: Jan 2007 Posts: 26,568

Quote:

Originally Posted by Mitch Evans

Ah, so it's only the major bank that got shutdown? Well, there's your answer, Ryan. The processor is still good, it's the account that got shutdown by the bank.

Im not certain, but from PMng people as of this morning some with a check drawn on the non-national bank were told by Stars their check was OK. Could change, who knows, but its not clear the whole processor is gone

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06-05-2009 , 05:53 PM

#209

max gridlock

banned

Join Date: Apr 2009 Posts: 178

it might not be a huge deal to mention the processor name, however, people forget or don't realize how many good cash out options have been shut down (and its not the government on most occasions that shuts down the processor - its bad publicity, etc that causes it to happen)

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06-05-2009 , 05:57 PM

#210

LetsGambool

banned

Join Date: Jan 2007 Posts: 26,568

Im hoping Stars follows up Monday with some solution and a bonus. I have no problem with them taking a few days to sort things out, but would be pretty weak to not compensate everyone and I really dont want to have to mail them a bunch of docs for them to pick up the $10 returned check fee on my account

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06-05-2009 , 05:58 PM

#211

treppex

grinder

Join Date: Feb 2008 Posts: 436

so where's my gold in the meantime? it was pulled from my back acc and it's not in my stars acc.

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06-05-2009 , 06:00 PM

#212

LetsGambool

banned

Join Date: Jan 2007 Posts: 26,568

Quote:

Originally Posted by treppex

so where's my gold in the meantime? it was pulled from my back acc and it's not in my stars acc.

Stars is still responsible for it, but its sort of in the ether for now.

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06-05-2009 , 06:00 PM

#213

TheGibbons

centurion

Join Date: Jan 2009 Posts: 168

I deposited my check about 4 hours prior to receiving the email from Pokerstars. They didn't give me any problems at the bank. What does this mean? Did the check bounce? Am I going to have problems with my bank now?

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06-05-2009 , 06:01 PM

#214

ogabay

old hand

Join Date: Sep 2008 Posts: 1,368

Damn I just got that e-mail too. But I haven't deposited the check yet. I have the check in my car...what do you guys suggest I do?

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06-05-2009 , 06:01 PM

#215

LetsGambool

banned

Join Date: Jan 2007 Posts: 26,568

Quote:

Originally Posted by TheGibbons

Means its going to get returned, dont spend the funds.

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06-05-2009 , 06:02 PM

#216

Mitch Evans

Pooh-Bah

Join Date: Jul 2005 Posts: 5,633

Quote:

Originally Posted by ogabay

Damn I just got that e-mail too. But I haven't deposited the check yet. I have the check in my car...what do you guys suggest I do?

Like... don't deposit it?

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06-05-2009 , 06:03 PM

#217

TheGibbons

centurion

Join Date: Jan 2009 Posts: 168

Quote:

Originally Posted by LetsGambool

Means its going to get returned, dont spend the funds.

So Stars is going to send me a new check when all of this is sorted out? And would the bank let me know when they pulled the money from my account? Sorry for the dumb questions, but it's a fairly significant amount of money for me.

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06-05-2009 , 06:11 PM

#218

lacky

STTF HUC I Winner

Join Date: Apr 2004 Posts: 7,626

the check is bad. either pretend the amount isn't there until they remove it or call the bank and tell them the check is bad and have them freeze the funds. either way they don't really exist.

I wish I had had that option. I didn't find out until 6 days after I deposited the check. money is long gone, and the check that is due in a couple days is bad too.

F
M
L

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06-05-2009 , 06:11 PM

#219

xenoinca

newbie

Join Date: Feb 2008 Posts: 26

Quote:

Originally Posted by TheGibbons

So Stars is going to send me a new check when all of this is sorted out?

Not necessarily. If you deposited the check, don't spend any of the money because it's going to be coming out soon, probably along with a returned check fee (maybe as much as $35?). Stars support staff will make this right, as they always do.

The emails are saying that they want to have this sorted out by Monday evening, and they'll probably credit back your check's amount plus some money for your trouble. Maybe they'll automatically resend the checks but that's unlikely. It would make more sense for them to put it back into your account because a good portion of the players will end up playing with the money rather than just cashing it out again.

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06-05-2009 , 06:12 PM

#220

LetsGambool

banned

Join Date: Jan 2007 Posts: 26,568

Quote:

Originally Posted by TheGibbons

Stars hasnt announced what they are going to do, but they will get you the money at some point, unclear whether it will be automatic or returned to your account first with you needing to request a new check. The bank will let you know the check didnt clear at some point and may hit you with a small fee

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06-05-2009 , 06:13 PM

#221

phils08

Pooh-Bah

Join Date: Jun 2009 Posts: 4,661

Quote:

Originally Posted by LetsGambool

Letsgambool,

I know this isn't the thread but have you heard anything about stars e check situation? Im waiting on one from 6/1 do you actually think they willl hit in 10 business days or will they credit back to my account after its all said and done?

Thanks for the info if you have any to share.

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06-05-2009 , 06:14 PM

#222

TheGibbons

centurion

Join Date: Jan 2009 Posts: 168

Thanks for all the responses guys. I'm feeling a lot better.

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06-05-2009 , 06:17 PM

#223

LetsGambool

banned

Join Date: Jan 2007 Posts: 26,568

Quote:

Originally Posted by phils08

I have no idea, so I dont want to give bad info.

E-checks have in the past cleared until they havent and sometimes people have seen problems for a couple of days before the problems become acknowledged, so Id take Stars assurances on the e-check timeframe with a little grain of salt given there is clearly a processor issue. JMHO though