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** Official ** PokerStars Check Problems Thread ** Official ** PokerStars Check Problems Thread

06-05-2009 , 02:58 PM
Quote:
Originally Posted by ForRealDD
Got a check today...somebody clue me in on what checks were affected please?
PM SENT
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 03:13 PM
Quote:
Originally Posted by ForRealDD
Got a check today...somebody clue me in on what checks were affected please?
I received one too. PM me also please.
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 03:19 PM
After 4 hours of waiting for a response to my returned check i get this from pokerstars. I am a bit confused as they are telling different people different stuff. Obvious they know there is a problem and to say the need to investigate is complete BS. Pokerstars is sure dropping the ball on this one when Fulltilt and others are refunded already to there account and are accepting the facts and doing something about it. Frustrated .


Here is there lame response.
Hello XXXXX,

Thank you for your email.

We have initiated an investigation with our processors on this issue. We
will inform you accordingly as soon as we hear back from them. This process
may take a few business days, so I thank you in advance for your patience
while this is looked into.

Please accept our apologies for any inconvenience caused and rest assured
that this is not a common problem, and hundreds of checks are deposited by
our players every day.

We are also investigate this matter with our processor and will update you
as soon as we receive more information.

In the meantime please do not hesitate to contact us if you require any
further assistance.


Best Regards,

David S
PokerStars Payment Services
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 03:43 PM
Quote:
Originally Posted by rcdriver12
After 4 hours of waiting for a response to my returned check i get this from pokerstars. I am a bit confused as they are telling different people different stuff. Obvious they know there is a problem and to say the need to investigate is complete BS. Pokerstars is sure dropping the ball on this one when Fulltilt and others are refunded already to there account and are accepting the facts and doing something about it.
Full Tilt is putting that money back into peoples' accounts within 4 hours?

you're really complaining that they took 4 hours to respond to you? you think you're the only guy who's inquiring about this situation today?
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 03:50 PM
Quote:
Originally Posted by dostofan
Will someone who knows PM which is the bad check. I just did a deposit today and then saw this thread. I just want to know if I need to expect a bounce now.
thanks
This, plz. Just asked for a check on 6/3
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 03:50 PM
someone pm me the processor in question as I have been gettin checks weekly for some time now thx.
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 03:53 PM
This has happened to me before on Full Tilt in May of 2008. Got a check for 300 and had another on the way for the same amount and cashed the first one and it bounced, never got the second. I got $600 put back into my account with $100 extra but I had to pay the $35 overdraft fee. Also i got a $100 earnable bonus for the inconvenience after the pissed off emails that I wrote.

My brother just requested a check from Full Tilt today I wonder if his is going to be ok...
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 03:53 PM
No i am not complaining about the 4 hours. I said after 4 hours i get this lame response . When they know exactly what is going on. I never said anywhere that fulltilt was getting money in 4 hours. But i do expect a honest answer not something different from one person to the other. Right now i am not satisfied.

I do know of several people that play at fulltilt that cashed out and the money was refunded to them with a bonus and they were told to not cash the check they were about to get.
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 03:58 PM
Ugh, i was gonna take some "vegas money" out also. I always use e-checks and with the exception of last december its always worked pretty well. I see thats not going to work, don't know what to do now.

My girlfriend is Canadian, should I be applying for citizenship now?
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 03:59 PM
hey guys could someone clarify a couple points for me. how far back are paper checks bouncing? my last deposit was 5-26 and appears to be fine thus far.

i have 2 checks sitting on my desk and another 1 on the way, im planning on just waiting this out a while before trying to deposit, sound like the right play?

also, i think i know the processor in question, but could someone pm to verify.

ty in advance.
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 04:02 PM
Could someone please PM me the processor as well ? Appreciate it.
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 04:02 PM
Quote:
Originally Posted by GiantWalleye
My girlfriend is Canadian, should I be applying for citizenship now?
ahh, the old "Canadian Girlfriend," eh?

** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 04:12 PM
Quote:
Originally Posted by Markusgc
ahh, the old "Canadian Girlfriend," eh?

lol, i'm apparently missing something cause i don't understand this reference.
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 04:23 PM
PM please PokerStars processor
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 04:29 PM
PM for processor
I cashed out from FTP a little earlier and I just told Stars to send me a check recently :/
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 04:42 PM
I haven't read whole post so please forgive any ignorance here:

Can I cash the check at a check cashing store or WalMart? Fees, as long as they're not exorbitant, don't bother me much.

What will happen if they cash the check and then it ends up being "bad?"

XI
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 04:45 PM
I am a retail manager and cashed one from PS at my workplace early this week. I am now concerned since a bounced check with my name on it could result in termination.
PM processor, please.

Les
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 04:52 PM
Quote:
Originally Posted by xenoinca
I haven't read whole post so please forgive any ignorance here:

Can I cash the check at a check cashing store or WalMart? Fees, as long as they're not exorbitant, don't bother me much.

What will happen if they cash the check and then it ends up being "bad?"

XI
If you know the check is bad and you cash it anyway you will be committing check fraud.
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 04:56 PM
I would appreciate a PM. TIA.
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 04:59 PM
Can someone plz PM me the processor. Thx
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 05:00 PM
Quote:
Originally Posted by Stackajawea
someone pm me the processor in question as I have been gettin checks weekly for some time now thx.
.
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 05:02 PM
Fyi stars sent me an email in response to a question regarding future checks. Any paper checks requested now shouldn't have any issues.
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 05:02 PM
Can someone PM me the processor as well.
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 05:03 PM
Quote:
Originally Posted by phils08
Fyi stars sent me an email in response to a question regarding future checks. Any paper checks requested now shouldn't have any issues.
Can you copy and paste so we can determine whether it's a BS response or not?

Thanks!

JD
** Official ** PokerStars Check Problems Thread Quote
06-05-2009 , 05:05 PM
Quote:
Originally Posted by xenoinca
Can you copy and paste so we can determine whether it's a BS response or not?

Thanks!

JD
Sure im on my black berry let me get on the laptop...
** Official ** PokerStars Check Problems Thread Quote

      
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