Quote:
Originally Posted by icemonkey9
Well I emailed in, it took them about 5 hours to get back to me, which is 4 hours longer than usual. I cashed my check yesterday (Thursday around 4pm PST) and got cash but was dreading a bounce so I emailed Stars to find out about my check. I got this response:
Thank you for your email.
I have reviewed your account and can confirm that the check you received is
not one of the checks affected by this current issue. Therefore the check
will clear as normal.
Please do not hesitate to contact us if you require any further assistance.
Best Regards,
Martin
PokerStars Payment Services
Looks like I got an email from the same guy, but with different results. PMing you to compare processors...
Thank you for your email. First of all, please accept our apologies for the
misinformation previously provided.
I can confirm that we are indeed aware of the issue and we are striving to
resolve it as soon as possible. I have checked your account and
unfortunately your recent check is one of the checks affected, which means
it will likely not clear on your bank account.
Please accept our apologies for any inconvenience caused and please do not
hesitate to contact us if you require any further assistance.
Best Regards,
Martin
PokerStars Payment Services