Quote:
Originally Posted by yeahboii
How old does my account have to be to get my own HH files ? And why is that relevant at all ?
It isn't. Apologies, we've had a few teething issues like this. If you ask again, and tell them to log a call with Poker Integrity, they should be able to help you.
Quote:
Originally Posted by MigrY3
Hi, is there freerolls?
Yes. Open the client, go to Tournaments, and type 'Freeroll' into the text filter to find them.
You can see more info about promotions, including the New Player freerolls, here:
https://mpn.poker/promotions/
Quote:
Originally Posted by Harmonica
Do you guys have any future plans for Blaze, makes me cry it barely running and only at 2nl? , seems ages since you had that promo you use to run for it, and in the mean time GG has rolled up with there game and managed to get decent sized pools running for there speed game.
We do have some plans, but they are a little way off at the moment I'm afraid.
Quote:
Originally Posted by KossuKukkula
+1. Make it you can download / ask for handhistories after 24hrs and people from party will move instantly.
This is the plan.
Quote:
Originally Posted by China Mac
If bots and collusion are found
Do players receive refunds if they played with them?
Yes they do, assuming they were harmed.
Quote:
Originally Posted by Beardman9
Is it possible to get hand histories from Redkings?
Possibly. I have reached out to them, to let them know what procedure to follow, but since they have closed poker I can't guarantee that they will be able to do this.
Quote:
Originally Posted by Kennethhhh
I've been playing on microgaming for a couple of weeks now. I'm from Sweden and only the new client is open for me.
Can you PLEASE fix so I can open a NEW TABLE when there's already people playing on another table at same stake? If I press the play button I get instantly seated onto a table with other people. Sometimes I want to open an EMPTY TABLE.
Another extremely annoying thing is that the lobby doesnt update itself automatically. So if I go afk and there's 40 people playing NL50 and come back, maybe there's only 20 people playing. Lobby still says 40 if I don't update manually...
Also It would be nice with some random promos for us Swedish people. Pokerstars for example have tournaments only for swedish people with added dollars. I know we can't get rakeback, but something like that would be appreciated.
I do enjoy the client though.
Cheers
Thanks for the suggestions and feedback, it is appreciated.
Quote:
Originally Posted by Loc0dice
@Alex could you guys annouce like Partypoker how many bots you guys have banned per month? Seems like there are too many active, would be nice to see how many MG is banning as well.
I don't have the number of locked accounts to hand, but the stats I do have show that we refunded an average of €19k per month to players impacted by prohibited software in Q1 this year.
We are considering whether we should release a transparency report ourselves. The problem is that the €19k figure I just provided you, or a number of locked accounts, is meaningless without further context (is 19k a lot? A little? Nobody knows except us). So we are trying to figure out a way to share this information in a way that is meaningful and allows for comparisons with our competitors. We are still discussing this - if you have any thoughts on the matter I am keen to hear them.