Hi guys,
Apologies for the slow response. 2+2 has accidentally banned the IP address of our office so I'm posting this from my mobile :-)
First of all, sincere apologies for the connection issues last night. Our datacenter was hit by a DDOS attack, which affected several of our products including poker. We are working with our hosting providers to see how we can make the system more resilient in future.
We are working through refunds for affected players today. If you were impacted and are not happy with how your situation was resolved, please get in touch with your poker room's support team.
Quote:
Originally Posted by Fergastra
I'd still be curious to know about the future of short stacking in the new Prima client.
At the moment, we have no plans to allow players to choose their buy-in. I go into a lot of detail about this in this old blog:
https://mpn.poker/the-end-of-shortstacking/
Essentially:
1. Relatively few players choose to buy-in for anything other than 100BB
2. Of those who do, most would have a better experience if they bought in for 100BB
I appreciate that this leaves a minority of players who enjoy playing a short-stacked strategy and that our new client doesn't cater to such players. However, I don't think it's possible to please everyone.
Quote:
Originally Posted by babaar
+1 to the badge problem as well. They clutter the screen and are pointless. Please allow us to hide them again.
Sorry about this. We had to make this choice for compatibility reasons when the new client was released. We will reinstate the ability to hide these badges in future.
Quote:
Originally Posted by TheFlipper
1) How about full ring tables? They almost never run, if they run they are usually shorthanded anyway. Probably almost no one who plays on this network really likes them (otherwise they would have left to a room/network where these tables actually run) so whats the point to keep them?
We have actually been investigating this for a while and are close to making a decision.
Quote:
Originally Posted by Kropotking
I just downlaoded the new software and have to say that it is really disappointing... the only thing you did well is game speed and overall graphics...When i tried registering a HU sng it simply did not open. Two players registered but it simply didnt start. Not just once but several times...
We have a known issue with the tables not opening in some circumstances, which we are working on right now. Sincere apologies for this.
Quote:
Originally Posted by Bravepitt
MPN ALEX , sorry for the late reply..
To me it appears to be a broken link nothing more or less, Once Prima was loaded/ then enter my player email add/username i wasn't able to login/ got redirect to the browser site...where again, not able to login.
Thank you, I have escalated this.
Quote:
Originally Posted by rPaguHaP
Most of the players on the thread didn't like the new software (mainly because of the lack of features)? Did you plan to follow the feedback from them and to revert to the old software and features? I don't think so....
Revert? No. The old software is still available, and anyone who prefers it can still use it.
With regards to the rest of your post - I think I'm unlikely to convince you. We have been transparent in the past about our motivations, via our network website and blog. Going forward we have added 2+2 to this. Our intention is to be more transparent than ever about what we are doing and why. Unfortunately we will never please everyone, or convince everyone that our motivations are genuine. But we will do our best.
Quote:
Originally Posted by babaar
Oh dear. This new software is cack. Why would you bring it out only half finished with so many features missing?
Because in any production system, you need to minimise waste. If you release a feature which is not used, then you have wasted the effort involved in developing it.
If we are going to produce the best poker software on the planet - and that is our intention - then we must waste less effort than everyone else in the marketplace.
Think of the product we've just released as a beta, if you like. We know it's not finished. Thanks to the feedback we've received, we don't have to guess about what is important to players, and hence we will not be wasting any time on things which don't generate value.
Right now, I think about 50% of players (mostly recreational players, to whom the simplified experience is most suitable) would have a better experience on the new client. The other 50% would be better off sticking to the old download. We've got lots of work still to do to make the new client better for the majority, but it's what we are working on right now.